2020 Dodge Durango Technical Service Bulletins

494 technical service bulletins (TSBs) are on record for the 2020 Dodge Durango. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10220501Feb 24, 2021Fuel system, Engine cooling, Transmission and drivetrain. TUBE, Coolant outlet (Rear Heater Return Line) Be advised, Mopar does offer rear coolant line repair kits for MY 2018 - 2020 vehicles for coolant leak repair. Please see TSB 23-023-20 for kit part numbers and instructions.
• 10188625Feb 24, 2021Equipment, Engine cooling. TUBE, Coolant outlet (Rear Heater Return Line) Be advised, Mopar does offer rear coolant line repair kits for MY 2018 - 2020 vehicles for coolant leak repair. Please see TSB 23-023-20 for kit part numbers and instructions.
• 10220548Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10188752Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10215912Jan 30, 2021Electrical system, Engine cooling. Crank No Start Condition, No DTC?s
• 10187091Jan 30, 2021Engine cooling. Crank No Start Condition, No DTC?s
• 10215959Jan 29, 2021Back-over prevention (rear camera). Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait?…
• 10215908Jan 29, 2021Back-over prevention (rear camera). Squeak Chirp Creak Noise From Left Quarter Panel Area
• 10187138Jan 29, 2021Electrical system. Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait?…
• 10187087Jan 29, 2021Body and structure. Squeak Chirp Creak Noise From Left Quarter Panel Area
• 10215901Jan 26, 2021Engine cooling. Crank No Start Condition, No DTC?s
• 10187080Jan 26, 2021Engine cooling. Crank No Start Condition, No DTC?s
• 10215881Jan 21, 2021Brakes. Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
• 10187060Jan 21, 2021Engine cooling. Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
• 10215879Jan 16, 2021Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
• 10187058Jan 16, 2021Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
• 10215866Jan 15, 2021Electrical system. Low Charging Voltage Displayed On Cluster
• 10187045Jan 15, 2021Equipment. Low Charging Voltage Displayed On Cluster
• 10215833Jan 13, 2021Equipment, Visibility (wipers, defrost, mirrors). WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
• 10187012Jan 13, 2021Visibility (wipers, defrost, mirrors). WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
• 10187653Dec 17, 2020Engine, Electrical system. Check Engine Light Illuminated, Stop Start Function Inoperative
• 10187706Dec 12, 2020Equipment, Electrical system, Engine. 3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire…
• 10187686Dec 5, 2020Engine, Electrical system, Equipment. 3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire…
• 10187640Dec 2, 2020Body and structure, Equipment. Wind Noise Or Fluttering When Driving at Highway Speeds
• 10184778Nov 20, 2020Engine cooling, Electrical system. No Start Condition, Low Battery Voltage And Battery Light On, DTC P2503, P2504 Active Or Stored
• 10224030Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10184707Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10184407Nov 7, 2020Equipment, Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10223987Oct 27, 2020Body and structure. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10183098Oct 27, 2020Body and structure. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10223980Oct 21, 2020Suspension. Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
• 10183091Oct 21, 2020Visibility (wipers, defrost, mirrors), Electrical system, Back-over prevention…. Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
• 10223963Oct 9, 2020Steering, Transmission and drivetrain. Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
• 10183074Oct 9, 2020Transmission and drivetrain, Equipment, Steering. Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
• 10223883Oct 7, 2020Equipment, Exterior lighting. LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp.
• 10182994Oct 7, 2020Body and structure, Electrical system. LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp.
• 10181583Sep 29, 2020Engine cooling. (Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then Desired Gear, D on PRNDL Flashing
• 10181516Sep 23, 2020Engine, Equipment. CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be serviced by the green O-Ring.
• 10181564Sep 17, 2020Suspension. (Revision A) Clunk Noise From Rear Suspension
• 10181558Sep 15, 2020Equipment. Navigation Shows Incorrect Location
• 10181555Sep 11, 2020Body and structure. (Revision A) Front Bumper Fascia is misaligned or popping out
• 10181501Sep 2, 2020Tires. SENSOR, Tire Pressure For concern of TPM warning lamp on or missing signal related DTCs, please ensure correct TPMS diagnosis and repair. In order to determine proper root cause, please note if sensors are broken and email pictures of sensor before removal to FCA Redacted Content. Analysis of TPM Sensor warranty returns are reported back as TNF or TPM Sensors are returned damaged( cracked or broken) and cannot be…
• 10221843Aug 28, 2020Equipment. Radio UConnect GPS Based Trip Computer Missing
• 10180233Aug 28, 2020Electrical system, Equipment. Radio UConnect GPS Based Trip Computer Missing
• 10221884Aug 25, 2020Engine cooling. Rear Heater Coolant Tube Repair This bulletin involves inspecting and possibly repairing the rear heater coolant return tube. Customers may comment on one or more of the following:A coolant leak or fluid appearing from under the vehicle. Elevated engine coolant temperature and/or indication of overheating.
• 10180274Aug 25, 2020Equipment, Engine cooling. Rear Heater Coolant Tube Repair This bulletin involves inspecting and possibly repairing the rear heater coolant return tube. Customers may comment on one or more of the following:A coolant leak or fluid appearing from under the vehicle. Elevated engine coolant temperature and/or indication of overheating.
• 10221829Aug 20, 2020Visibility (wipers, defrost, mirrors), Lane departure, Air bags, Electrical…. Blind Spot LED Stays ON. DTC B285F-15 Blind Spot Warning Light Control-Circuit Short To Battery Or Open
• 10180219Aug 20, 2020Equipment, Electrical system. Blind Spot LED Stays ON. DTC B285F-15 Blind Spot Warning Light Control-Circuit Short To Battery Or Open
• 10221787Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10180177Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…

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