2020 Dodge Durango Technical Service Bulletins

494 technical service bulletins (TSBs) are on record for the 2020 Dodge Durango. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10223382May 19, 2021Other or unknown. Trailer Tow Wiring Harness 2020 Mopar kit 82216008AC is not compatible with 2021 WD 3.6L vehicles. Work around until new kit is released for 21MY is to use kit part number 82216007AC and order service PDC part number 68500274AA.
• 10223276May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10223222May 19, 2021Equipment. Trailer Tow Wiring Harness 2020 Mopar kit 82216008AC is not compatible with 2021 WD 3.6L vehicles. Work around until new kit is released for 21MY is to use kit part number 82216007AC and order service PDC part number 68500274AA.
• 10198370May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10198296May 19, 2021Other or unknown. Trailer Tow Wiring Harness 2020 Mopar kit 82216008AC is not compatible with 2021 WD 3.6L vehicles. Work around until new kit is released for 21MY is to use kit part number 82216007AC and order service PDC part number 68500274AA.
• 10230032May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10223420May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10223260May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10198354May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10230028May 11, 2021Electrical system. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10223416May 11, 2021Equipment. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10223256May 11, 2021Equipment. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10198350May 11, 2021Equipment. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10230104May 7, 2021Seat belts, Steering, Wheels. UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too…
• 10223332May 7, 2021Electrical system, Equipment. UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too…
• 10198426May 7, 2021Equipment, Electrical system. UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too…
• 10221175Apr 30, 2021Electrical system. ACC Not Available Message Instrument Cluster
• 10194028Apr 30, 2021Electrical system. ACC Not Available Message Instrument Cluster
• 10221164Apr 24, 2021Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
• 10221161Apr 24, 2021Body and structure. Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
• 10194017Apr 24, 2021Equipment. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
• 10194014Apr 24, 2021Body and structure. Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
• 10221157Apr 23, 2021Body and structure. The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually
• 10194010Apr 23, 2021Seats, Vehicle speed control. The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually
• 10221177Apr 21, 2021Equipment, Electrical system. Radio Screen Freeze, Blank Screen And Reset
• 10194030Apr 21, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10221154Apr 17, 2021Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
• 10221153Apr 17, 2021Electrical system, Equipment. Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
• 10194007Apr 17, 2021Transmission and drivetrain. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
• 10221152Apr 16, 2021Electrical system, Equipment. Battery Tester Warranty Code Procedures, Medtronic Update Process
• 10221150Apr 16, 2021Transmission and drivetrain. Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
• 10221148Apr 16, 2021Visibility (wipers, defrost, mirrors). Rear Wiper Inoperative
• 10194001Apr 16, 2021Visibility (wipers, defrost, mirrors). Rear Wiper Inoperative
• 10221140Apr 12, 2021Body and structure. The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually
• 10193993Apr 12, 2021Vehicle speed control, Seats. The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually
• 10221137Apr 9, 2021Electrical system, Equipment. Apple CarPlay Does Not Work Or Not Connecting
• 10193990Apr 9, 2021Back-over prevention (rear camera), Equipment. Apple CarPlay Does Not Work Or Not Connecting
• 10221134Apr 8, 2021Electrical system, Equipment. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10193987Apr 8, 2021Back-over prevention (rear camera). Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10221097Apr 7, 2021Transmission and drivetrain. Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage.
• 10220841Mar 31, 2021Visibility (wipers, defrost, mirrors). GLASS, Sunroof If these parts are being ordered to fix a Sunroof wind noise or water leak complaint, please send an email to FCA Redacted Content before disassembly. If no response in 15 minutes, please proceed with the repair
• 10190667Mar 31, 2021Engine cooling. Customer complaint may include engine oil leak/consumption.
• 10190588Mar 31, 2021Visibility (wipers, defrost, mirrors). GLASS, Sunroof If these parts are being ordered to fix a Sunroof wind noise or water leak complaint, please send an email to FCA Redacted Content before disassembly. If no response in 15 minutes, please proceed with the repair
• 10220911Mar 26, 2021Equipment. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
• 10190658Mar 26, 2021Equipment. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
• 10220909Mar 25, 2021Electrical system, Equipment. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10190656Mar 25, 2021Electrical system. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10220891Mar 16, 2021Visibility (wipers, defrost, mirrors), Equipment. A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
• 10220569Feb 26, 2021Back-over prevention (rear camera). Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10188773Feb 26, 2021Equipment. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

← All problems reported for the 2020 Dodge Durango