2020 Dodge Durango Technical Service Bulletins

494 technical service bulletins (TSBs) are on record for the 2020 Dodge Durango. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10221377Jun 29, 2022Equipment. Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the Latch for damage. The Latch is now released for service under part number 68599540A$.
• 10221446Jun 28, 2022Back-over prevention (rear camera). Panasonic VP4R Wi-Fi New Enrollment Pause
• 10221376Jun 22, 2022Brakes, Electrical system. Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please - Obtain a vehicle scan report with the diagnostic environmental…
• 10221368Jun 15, 2022Brakes, Electrical system. Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please - Obtain a vehicle scan report with the diagnostic environmental…
• 10221425Jun 10, 2022Equipment. Panasonic VP4R Wi-Fi New Enrollment Pause
• 10221363Jun 9, 2022Electrical system, Brakes. Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please continue with your normal diagnostic process.
• 10221472Jun 3, 2022Electrical system. Flash: Instrument Panel Cluster (IPC) Updates This bulletin involves reprogramming the IPC with the latest available software. Customers may comment on the following: Customer cannot toggle between MPH and KPH speedometer.
• 10214578May 21, 2022Equipment, Electrical system. Panasonic VP4R Wi-Fi New Enrollment Pause
• 10227986Apr 2, 2022Seats, Vehicle speed control. The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually
• 10227983Apr 2, 2022Equipment, Engine cooling. If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
• 10212248Mar 30, 2022Transmission and drivetrain. Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
• 10229161Mar 23, 2022Body and structure. Front Fascia Misaligned with the Fender This bulletin involves replacing both the front fender brackets if needed. The customer may describe that the front fender is not properly aligned with the front fascia
• 10223199Mar 23, 2022Body and structure. Front Fascia Misaligned with the Fender This bulletin involves replacing both the front fender brackets if needed. The customer may describe that the front fender is not properly aligned with the front fascia
• 10220817Mar 23, 2022Body and structure. Front Fascia Misaligned with the Fender This bulletin involves replacing both the front fender brackets if needed. The customer may describe that the front fender is not properly aligned with the front fascia
• 10212421Mar 23, 2022Body and structure. Front Fascia Misaligned with the Fender This bulletin involves replacing both the front fender brackets if needed. The customer may describe that the front fender is not properly aligned with the front fascia
• 10229150Mar 17, 2022Suspension. Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following: When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
• 10229059Mar 17, 2022Engine cooling. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10223188Mar 17, 2022Brakes. Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following: When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
• 10223097Mar 17, 2022Transmission and drivetrain. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10220806Mar 17, 2022Back-over prevention (rear camera), Electrical system, Visibility (wipers…. Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following: When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
• 10220715Mar 17, 2022Other or unknown, Electrical system. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10212410Mar 17, 2022Equipment, Electrical system, Engine. Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following: When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
• 10212318Mar 17, 2022Electrical system. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10229049Mar 11, 2022Electrical system. RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative
• 10223087Mar 11, 2022Tires, Electrical system. RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative
• 10220705Mar 11, 2022Electrical system. RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative
• 10212308Mar 11, 2022Tires, Electrical system. RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative
• 10229041Mar 9, 2022Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10229038Mar 9, 2022Equipment, Electrical system. ?Device Not Supported? Message on the radio screen
• 10223079Mar 9, 2022Equipment. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10223076Mar 9, 2022Equipment. ?Device Not Supported? Message on the radio screen
• 10220697Mar 9, 2022Other or unknown, Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10220694Mar 9, 2022Other or unknown, Electrical system. ?Device Not Supported? Message on the radio screen
• 10212300Mar 9, 2022Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10212297Mar 9, 2022Equipment, Electrical system. ?Device Not Supported? Message on the radio screen
• 10229032Mar 6, 2022Engine. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.
• 10223070Mar 6, 2022Engine. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.
• 10220688Mar 6, 2022Other or unknown, Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.
• 10212291Mar 6, 2022Engine, Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.
• 10222998Jan 28, 2022Electrical system. Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Upon further investigation the technician may find the following stored Diagnostic Trouble Code (DTC): B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may also experience one or more of the following:Memory seat functionality is inoperative. Memory recall…
• 10222979Jan 12, 2022Exterior lighting, Body and structure, Electrical system, Back-over prevention…. Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). When the ambient air temperature sensor voltage goes to 0 volts (shorted to ground), the BCM sets a P0073 - Ambient Air…
• 10222974Jan 8, 2022Back-over prevention (rear camera). UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are…
• 10222916Jan 1, 2022Seats. Memory Seat Settings Can Not Be Recalled, Memory Seat Function Is Inoperative
• 10204343Nov 19, 2021Other or unknown, Body and structure. Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.
• 10204372Nov 3, 2021Body and structure, Other or unknown. Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof.
• 10204295Nov 3, 2021Body and structure. Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content
• 10219982Aug 25, 2021Equipment. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
• 10218521Aug 25, 2021Equipment. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
• 10218584Aug 20, 2021Engine cooling. Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
• 10218507Aug 18, 2021Equipment. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

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