2020 Dodge Durango Technical Service Bulletins

494 technical service bulletins (TSBs) are on record for the 2020 Dodge Durango. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10241056Jun 16, 2023Equipment, Electrical system. Customer Satisfaction Notification ZD7 - Radio Software Update
• 10241074Jun 9, 2023Equipment. Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The…
• 10240002May 24, 2023Equipment, Electrical system. Customer Satisfaction Notification ZD7 - Radio Software Update
• 10240004May 18, 2023Equipment. SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
• 10239957May 18, 2023Engine cooling. Water Quality When Mixed With Engine Coolant
• 10239948May 16, 2023Exterior lighting. License Plate LED Light Inoperative - Moisture Visible Within the Lens The customer may experience the following: ? There is a potential for water intrusion which over time could lead to an inoperable license plate lamp. Customers may comment on one or more of the following: ? License plate LED light is inoperable. ? Moisture in the license plate lamp housing.
• 10239855May 2, 2023Engine cooling. PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced.
• 10236969Apr 25, 2023Visibility (wipers, defrost, mirrors). Mirror
• 10236933Apr 15, 2023Equipment, Engine cooling. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10236920Apr 14, 2023Electrical system. Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ? Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle…
• 10247965Feb 28, 2023Brakes. CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
• 10234438Feb 28, 2023Transmission and drivetrain. CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
• 10247963Feb 24, 2023Engine cooling. Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.
• 10234436Feb 24, 2023Engine cooling. Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.
• 10247906Feb 22, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use…
• 10234379Feb 22, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use…
• 10247953Feb 15, 2023Electrical system. Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
• 10234424Feb 15, 2023Electrical system. Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
• 10247905Feb 14, 2023Back-over prevention (rear camera). ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring…
• 10234420Feb 14, 2023Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10234378Feb 14, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring…
• 10248014Feb 10, 2023Back-over prevention (rear camera). Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software…
• 10234487Feb 10, 2023Equipment. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software…
• 10247995Feb 3, 2023Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
• 10234468Feb 3, 2023Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
• 10231815Jan 31, 2023Back-over prevention (rear camera). Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a…
• 10231792Jan 24, 2023Back-over prevention (rear camera). Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be…
• 10231791Jan 24, 2023Equipment. Updated Front Turn Signal or Park Lamp Bulb This bulletin is to inform the technician both the socket and bulb will need to be replaced with updated components if front park/turn signal bulb is inoperative.
• 10231711Jan 6, 2023Equipment. Washer Light On And Will Not Turn Off After Adding Washer Solvent.
• 10229816Dec 16, 2022Steering, Back-over prevention (rear camera), Equipment. UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected)…
• 10229814Dec 15, 2022Electrical system, Transmission and drivetrain, Back-over prevention (rear…. Flash: Transmission Control Module (TCM) Updates The customer may describe one or more of the following: ? **A clunk or loud popping noise from the transmission (underneath) when the vehicle is started/ remote start.** ? A loud whistle noise upon engine start up. ? Rough and/or erratic shifting between gears during normal drive cycles. This bulletin involves reprogramming the TCM with the latest available software.
• 10229810Dec 15, 2022Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market.
• 10227721Oct 26, 2022Equipment, Electrical system. Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
• 10227712Oct 13, 2022Brakes. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
• 10227736Oct 4, 2022Equipment. Radio Enhancements Software Level 1848.34 This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch issue, features, modes and App?s change without drivers input (does not affect rearview camera). Wireless connectivity pop noise. Pop message ?SXM Wait?…
• 10225369Aug 30, 2022Equipment. Ambient Temperature Sensor Servicing.
• 10225232Aug 30, 2022Equipment. Ambient Temperature Sensor Servicing.
• 10229513Aug 29, 2022Transmission and drivetrain. 8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
• 10229572Aug 19, 2022Body and structure. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10225424Aug 19, 2022Body and structure. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10225287Aug 19, 2022Body and structure, Other or unknown. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10229555Aug 11, 2022Equipment, Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition: Poor coast down quality (bump/clunk) at approximately 16-32 kph (10-20 mph) range in manual mode.
• 10225407Aug 11, 2022Equipment, Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition: Poor coast down quality (bump/clunk) at approximately 16-32 kph (10-20 mph) range in manual mode.
• 10225270Aug 11, 2022Transmission and drivetrain, Electrical system, Equipment. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition: Poor coast down quality (bump/clunk) at approximately 16-32 kph (10-20 mph) range in manual mode.
• 10230302Jul 13, 2022Electrical system. No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
• 10230301Jul 13, 2022Electrical system, Tires. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
• 10223766Jul 13, 2022Electrical system. No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
• 10223765Jul 13, 2022Electrical system. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
• 10230327Jul 2, 2022Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DiagnosticTrouble Code (DTC) has been set: P0606 - Internal Control Processor. Customers my also comment on the following:Vehicle in Limp Mode with the…
• 10223791Jul 2, 2022Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DiagnosticTrouble Code (DTC) has been set: P0606 - Internal Control Processor. Customers my also comment on the following:Vehicle in Limp Mode with the…

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