2012 Dodge Journey Technical Service Bulletins

224 technical service bulletins (TSBs) are on record for the 2012 Dodge Journey. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10217356Jun 15, 2016Suspension, Wheels. Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel weight. Also please try to remove the weights with hand force only. Please inform Karla De La Rosa Munive ([email protected]) how many witness marks were seen, and how many…
• 10140106Jun 15, 2016Wheels. Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel weight. Also please try to remove the weights with hand force only. Please inform Karla De La Rosa Munive ([email protected]) how many witness marks were seen, and how many…
• 10080181Jun 15, 2016Transmission and drivetrain, Wheels. "wheel assy - steel when servicing a journey (jc) vehicle with steel wheels (wfu code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel weight. Also please try to remove the weights with hand force only. Please inform karla de la rosa munive ([email protected]) how many witness marks were seen, and how…
• 10218303May 4, 2016Electrical system, Equipment. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10215071Mar 31, 2016Electrical system. Hands Free Module Prompts Begin Erroneously.
• 10138948Mar 31, 2016Equipment. Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included…
• 10141321Mar 4, 2016Body and structure. Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection.
• 10218026Feb 9, 2016Equipment. This bulletin involves the replacement of the GPS antenna with a roof mount antenna to
• 10215060Feb 9, 2016Body and structure. This bulletin involves the replacement of the GPS antenna with a roof mount antenna to
• 10118799Feb 9, 2016Equipment. Poor GPS Signal Reception This bulletin involves the replacement of the GPS antenna with a roof mount antenna to improve navigation performance. The customer may experience off route conditions due to weak navigation satellite signal.
• 10074219Feb 9, 2016Equipment. Summary to be provided on a future date.
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10119612Jan 1, 2016Brakes, Electrical system. Antilock Brake System Control Module Anti-Lock Brake System (ABS) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case and into the ABS module. Moisture in the ABS module could disable the ABS and/or Electronic Stability Control (ESC) system(s).
• 10148687Sep 25, 2015Transmission and drivetrain, Fuel system, Electrical system, Engine. Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. The technician may find the following Diagnostic Trouble Code (DTCs) set in the Powertrain Control Module (PCM) memory: ? U0140 - Lost Communication With Body Control Module. (3.6L engine only). NOTE: Attempting to clear this DTC will be unsuccessful. Some customers may…
• 10058834Sep 25, 2015Equipment. 2012-2013 dodge journey: bulletin on diagnostics trouble code u0140 which is set in powertrain control module memory. Reprogram powertrain control module with updated software
• 10148659Sep 5, 2015Visibility (wipers, defrost, mirrors). Sunroof Leak Under High Water Pressure This bulletin involves installing a new sunroof service trough. The customer may describe a water leak at the rear of the sunroof when using a high pressure touchless car wash.
• 10148968Aug 13, 2015Equipment. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: ? Improve FM radio reception. (This only applies to 2012 LX vehicles with RE6, RB6 radios located in Dubai). ? Audio muted after a cold start.
• 10058299Aug 13, 2015Electrical system, Equipment. On certain vehicles various issues pertaining to blank rear view camera screen, presets, intermittently skipped, greyed out heated seat, backwards going navigation icon, routing issues with fuel station, etc. Model 2011-12 charger, 300, journey.
• 10148918May 16, 2015Equipment. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: ? Audio muted after a cold start. This applies to all 2011 vehicles and only 2012 vehicles with software level earlier then 11.43.37. ? Phone…
• 10144868Mar 31, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10223599Feb 11, 2015Engine cooling. Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white…
• 10148599Jan 23, 2015Electrical system, Equipment. Flash: DTC B1A8A-00 - No Start Condition With a Low Battery This bulletin involves reprogramming the Radio Frequency Hub (RF-HUB) with new software. A small number of customers may report no start condition with the Vehicle Security Light flashing and the DTC B1A8A-00 ? MULTI-MODULE VIN HANDSHAKE FAILURE ? active.
• 10148593Jan 23, 2015Equipment. Poor GPS Signal Reception This bulletin involves the replacement of the original GPS antenna with a roof mount antenna to improve the Navigation performances. Customer may experience off route conditions due to degrading Navigation satellite signal available from GPS antenna placed in the I/P.
• 10148573Jan 7, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10229899Dec 15, 2014Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder…
• 10221067Dec 15, 2014Exterior lighting, Fuel system. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder…
• 10139897Dec 15, 2014Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder…
• 10229942Oct 24, 2014Electrical system. Electronic Pedestrian Protection System Enhancement
• 10139803Oct 24, 2014Equipment. Electronic Pedestrian Protection System Enhancement This bulletin involves modifying the Electronic Pedestrian Protection System. Improved calibration for an extended range of driving condition. Electronic Pedestrian Protection System Enhancement to provide better behavior of the system in any type of driving condition.
• 10062923Oct 24, 2014Electrical system. Summary to be provided on a future date.
• 10229945Oct 3, 2014Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension)
• 10139771Oct 3, 2014Engine cooling, Fuel system. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302…
• 10221015Sep 12, 2014Electrical system, Equipment. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: Phone screen buttons intermittently missing. Rear view camera screen may be blank. Improved rear view camera image. Radio presets and…
• 10139735Sep 12, 2014Equipment. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: Phone screen buttons intermittently missing. Rear view camera screen may be blank. Improved rear view camera image. Radio presets and…
• 10062148Sep 12, 2014Electrical system. Summary to be provided on a future date.
• 10139664Jun 10, 2014Fuel system, Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302- Cylinder…
• 10137040May 22, 2014Engine cooling. Hard Contact Knocking Noise In Engine Compartment Primarily While Turning Left This bulletin involves replacing the rear engine mount bracket. Hard contact knocking noise in the engine compartment caused by contact between the Rear Engine Mount Bracket and the fastener on the Power Transfer Unit (PTU). Noise heard primarily while turning left.
• 10062948May 22, 2014Engine. Summary to be provided on a future date.
• 10229871Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10218783Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10217942Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10229873Apr 22, 2014Back-over prevention (rear camera). Hard Contact Knocking Noise In Engine Compartment Primarily While Turning Left
• 10218801Apr 10, 2014Visibility (wipers, defrost, mirrors). Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same.
• 10217960Apr 10, 2014Visibility (wipers, defrost, mirrors). Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same.
• 10139635Apr 10, 2014Equipment. Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same.
• 10136991Mar 7, 2014Equipment. RB5 RE2 RE6 RB6 RE3 RB4 Radio Enhancements This Bulletin involves updating the radio's software. A customer may experience one or move of the following: ? Fuel Station Routing issues. ? Heated Seat Greyed Out. ? Navigation Icon going backwards. ? Map Checksum Error.
• 10062149Mar 7, 2014Electrical system. Summary to be provided on a future date.
• 10136927Jan 30, 2014Steering, Electrical system. Cruise Control Slow Or No Response This bulletin involves upgrading the software on the Steering Column Control Module (SCCM). A customer may experience, no response or slow response to cruise control switch activations. Issues will be experienced by the customers that activate/press the switches in a very fast manner.

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