2012 Dodge Journey Technical Service Bulletins

224 technical service bulletins (TSBs) are on record for the 2012 Dodge Journey. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10136924Jan 30, 2014Electrical system. Flash: Hands Free Module Defaults To English Instead Of Last Language Selected This Bulletin involves performing a USB service flash of the Hands Free Module (HFM). The customer may note when trying to select a none supported language like Russian or Portuguese the Hands Free screen will default to English. The Voice Recognition (VR) will default back to the last language (Italian, French, Spanish, German or Dutch)…
• 10062109Jan 30, 2014Electrical system. Summary to be provided on a future date.
• 10062738Nov 21, 2013Electrical system. Summary to be provided on a future date.
• 10062739Oct 9, 2013Electrical system. Summary to be provided on a future date.
• 10062197Aug 31, 2013Electrical system. Summary to be provided on a future date.
• 10063747Aug 3, 2013Equipment. Summary to be provided on a future date.
• 10062665Jul 11, 2013Electrical system. Summary to be provided on a future date.
• 10215974May 8, 2013Equipment. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.
• 10188669May 8, 2013Equipment, Electrical system. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.
• 10136847May 8, 2013Equipment. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.
• 10062160May 8, 2013Electrical system. Summary to be provided on a future date.
• 10216449Mar 22, 2013Body and structure, Equipment. Squeak Coming From Under Front Passenger Seat Storage Bin This bulletin involves removing the passenger seat storage bin and applying flock/felt tape to the seat track cross frame bar at the front of the passenger seat bottom. The customer may experience a squeak coming from under the passenger seat storage bin.
• 10136519Mar 22, 2013Seats. Squeak Coming From Under Front Passenger Seat Storage Bin This bulletin involves removing the passenger seat storage bin and applying flock/felt tape to the seat track cross frame bar at the front of the passenger seat bottom. The customer may experience a squeak coming from under the passenger seat storage bin.
• 10129003Mar 22, 2013Body and structure, Equipment. Squeak Coming From Under Front Passenger Seat Storage Bin This bulletin involves removing the passenger seat storage bin and applying flock/felt tape to the seat track cross frame bar at the front of the passenger seat bottom. The customer may experience a squeak coming from under the passenger seat storage bin.
• 10068539Mar 22, 2013Body and structure. Summary to be provided on a future date.
• 10129008Mar 20, 2013Equipment. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio).
• 10216437Mar 14, 2013Electrical system. RB5 RE2 Loss Of satellite Function, Sirius ID Number Missing This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. On further inspection the Technician may note that the Sirius ID number is missing.Updating the radio software will prevent this condition from occurring.
• 10136487Mar 14, 2013Electrical system, Equipment. RB5 RE2 Loss Of satellite Function, Sirius ID Number Missing This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. On further inspection the Technician may note that the Sirius ID number is missing.Updating the radio software will prevent this condition from occurring.
• 10128991Mar 14, 2013Electrical system. RB5 RE2 Loss Of satellite Function, Sirius ID Number Missing This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. On further inspection the Technician may note that the Sirius ID number is missing.Updating the radio software will prevent this condition from occurring.
• 10216273Mar 6, 2013Transmission and drivetrain, Body and structure, Suspension. Noise From Front Of Vehicle Over Bumps Or When Turning This bulletin involves replacing the upper front strut bearing to correct the noise. The customer may experience a noise from the front upper strut mount going over bumps or when turning.
• 10136483Mar 6, 2013Suspension. Noise From Front Of Vehicle Over Bumps Or When Turning This bulletin involves replacing the upper front strut bearing to correct the noise. The customer may experience a noise from the front upper strut mount going over bumps or when turning.
• 10128987Mar 6, 2013Suspension. Noise From Front Of Vehicle Over Bumps Or When Turning This bulletin involves replacing the upper front strut bearing to correct the noise. The customer may experience a noise from the front upper strut mount going over bumps or when turning.
• 10068519Mar 6, 2013Suspension. Summary to be provided on a future date.
• 10061899Feb 28, 2013Electrical system. Summary to be provided on a future date.
• 10216404Feb 21, 2013Back-over prevention (rear camera), Electrical system, Brakes, Transmission…. Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High And Transmission Shift Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience any of the following: 3.6L engine. MIL Illumination for P0108 - Manifold Absolute Pressure Sensor Circuit High affects only 2012 model year vehicles equipped…
• 10140074Feb 21, 2013Transmission and drivetrain, Engine cooling. Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High And Transmission Shift Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience any of the following: 3.6L engine. MIL Illumination for P0108 - Manifold Absolute Pressure Sensor Circuit High affects only 2012 model year vehicles equipped…
• 10138996Feb 21, 2013Equipment, Electrical system, Transmission and drivetrain, Engine. Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High And Transmission Shift Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience any of the following: 3.6L engine. MIL Illumination for P0108 - Manifold Absolute Pressure Sensor Circuit High affects only 2012 model year vehicles equipped…
• 10128957Feb 21, 2013Transmission and drivetrain. Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High And Transmission Shift Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience any of the following: 3.6L engine. MIL Illumination for P0108 - Manifold Absolute Pressure Sensor Circuit High affects only 2012 model year vehicles equipped…
• 10063252Feb 21, 2013Electrical system. Summary to be provided on a future date.
• 10216397Feb 9, 2013Brakes. Radio Navigation Display Reads No Data Available This Bulletin involves performing a ROW Map Configuration of the UCONNECT Touch 8.4N CD/DVD/MP3/NAV (sales code RB6). The customer will experience a condition where the maps in NAV radio will not load. When the NAV button is depressed the radio will display "No data available" on the navigation screen.
• 10140068Feb 9, 2013Equipment. RB5 RE2 Loss Of satellite Function, No Sirius ID Message This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. The customer may note that a message, ? No Sirius ID? is displayed on the screen. Updating the radio software will prevent this condition from occurring . If the customer has lost all…
• 10140067Feb 9, 2013Equipment. Radio Navigation Display Reads No Data Available This Bulletin involves performing a ROW Map Configuration of the UCONNECT Touch 8.4N CD/DVD/MP3/NAV (sales code RB6). The customer will experience a condition where the maps in NAV radio will not load. When the NAV button is depressed the radio will display "No data available" on the navigation screen.
• 10138990Feb 9, 2013Electrical system, Equipment. RB5 RE2 Loss Of satellite Function, No Sirius ID Message This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. The customer may note that a message, ? No Sirius ID? is displayed on the screen. Updating the radio software will prevent this condition from occurring . If the customer has lost all…
• 10138989Feb 9, 2013Equipment. Radio Navigation Display Reads No Data Available This Bulletin involves performing a ROW Map Configuration of the UCONNECT Touch 8.4N CD/DVD/MP3/NAV (sales code RB6). The customer will experience a condition where the maps in NAV radio will not load. When the NAV button is depressed the radio will display "No data available" on the navigation screen.
• 10128951Feb 9, 2013Electrical system. RB5 RE2 Loss Of satellite Function, No Sirius ID Message This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. The customer may note that a message, ? No Sirius ID? is displayed on the screen. Updating the radio software will prevent this condition from occurring . If the customer has lost all…
• 10128950Feb 9, 2013Equipment. Radio Navigation Display Reads No Data Available This Bulletin involves performing a ROW Map Configuration of the UCONNECT Touch 8.4N CD/DVD/MP3/NAV (sales code RB6). The customer will experience a condition where the maps in NAV radio will not load. When the NAV button is depressed the radio will display "No data available" on the navigation screen.
• 10062100Feb 9, 2013Electrical system. Summary to be provided on a future date.
• 10061898Feb 9, 2013Electrical system. Summary to be provided on a future date.
• 10216395Feb 6, 2013Seats. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
• 10140065Feb 6, 2013Engine cooling. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
• 10138987Feb 6, 2013Engine cooling, Equipment. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
• 10128948Feb 6, 2013Engine. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
• 10216393Feb 1, 2013Electrical system. Flash: Lack Of Acceleration Performance With The Accelerator Pedal Fully Pressed This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. Derate at wide open throttle.
• 10140063Feb 1, 2013Electrical system, Transmission and drivetrain. Flash: Lack Of Acceleration Performance With The Accelerator Pedal Fully Pressed This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. Derate at wide open throttle.
• 10138985Feb 1, 2013Equipment, Electrical system, Transmission and drivetrain, Vehicle speed control. Flash: Lack Of Acceleration Performance With The Accelerator Pedal Fully Pressed This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. Derate at wide open throttle.
• 10128946Feb 1, 2013Transmission and drivetrain. Flash: Lack Of Acceleration Performance With The Accelerator Pedal Fully Pressed This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. Derate at wide open throttle.
• 10062998Feb 1, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10217735Jan 30, 2013Equipment. Customer complains of inaccurate navigation routing, vehicle indicator drifting from the given route and/or navigation resets. To fix this customer issue, the following must be performed in accordance to TSB 08-004-13:~
• 10217732Jan 30, 2013Equipment. Customer complains of inaccurate navigation routing, vehicle indicator drifting from the given route and/or navigation resets. To fix this customer issue, the following must be performed in accordance to TSB 08-004-13.
• 10189398Jan 30, 2013Electronic stability control, Exterior lighting. 05064543Z$, 05091385Z$ - RB4 Radio Multi Media (BUX Only)~ Customer complains of inaccurate navigation routing, vehicle indicator drifting from the given route and/or navigation resets.

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