2002 Dodge Quad Body and structure Problems

“The dashboard on my 2002 Dodge ram is all cracked and the vents for the AC and defrost are all loose and broken. My A/C makes a loud rattling noise when I turn it on from the loose vents on the dash. This is my third new Dodge that I have bought and since chrysler is not doing anything to keep their customers the next new vehicle I buy will not be a Dodge.”

“Shortly after purchasing the truck, the dashboard developed a small crack; within a week, the dash began to crack from one side to the other. I initially tried to put a piece of fabric tape over the larger crack, but the dash has continued to shatter into sharp shards, and pieces of the insulation are now dropping out in large chunks. This morning, when I started the defroster, a piece of the dashboard flew out & cut my forehead above the right eye. I have owned at least a dozen vehicles in my life and I have never had a problem like this with the dash. …”

“On the 2002 Dodge 1500 QUAD cab the dashboard has several cracks that are growing. In 40 years of cars never had a dashboard crack like this. Several large cracks in front dashboard and now smaller ones appearing in back dashboard. Asked dealer about repair parts was told that would cost over $500 last year and parts counter had been ordering many for repairs. Didn't know cracks would grow, or that it could collapse. Cracks started about three years ago, are getting worse , and last year had to repair air conditioner but other than that truck has been running good.”

“There has been a knocking underneath my truck every time I hit a bump in the road as if something is loose underneath it ever since I purchased it in march of 2002. It has been to the service department twice. I was told that they could not find the problem but they also heard the knocking. I've also had to have both side mirrors replaced due to the springs breaking.”