2004 Dodge Sprinter 2500 Problems
- Complaints
- 12filed with NHTSA
- Median mileage
- 119,300miles, 10 complaints with mileage
- Recalls
- 3campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2004 Dodge Sprinter 2500 (complaints, recalls, investigations). Report an error
NHTSA recorded 12 consumer complaints for the 2004 Dodge Sprinter 2500. The part named most often is electrical system, with 5 complaints (42% of the total), followed by engine (3) and engine cooling (3). 10 of the complaints include a mileage, and 30% of those were filed for vehicles with under 50,000 miles; the median is 119,300 miles. NHTSA lists 3 recall campaigns and 2 technical service bulletins for this model year.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system5 42%
- Engine3 25%
- Engine cooling3 25%
- Tires2 17%
- Exterior lighting1 8.3%
- Fuel system1 8.3%
- Other or unknown1 8.3%
Example complaints
Electrical system: “The t21 recall has completely ruined my perfectly maintained and stable work vehicle. Initially after having the recall done it left my battery dead as it left components running...it has been in and out of the shop for 5 months since the recall they keep throwing fixes at it which never seem to work! They have replaced the instrument cluster, EGR, 2 pcms, and numerous other parts. It still has no power and surges and is blowing black smoke out of the exhaust. There needs to be a recall for the t21 recall as my van is still broken and no can seem to fix it. …”
NHTSA complaint #11316729, filed 2020-03, 124,000 milesEngine: “I did the t21 recall update to the PCM and have had check engine light on, then it died and had it towed to the greatest sprinter mechanics in my area. This was after the dealership cleared codes the first time my check engine light came on. Towing from insurance made me pay the difference in mileage from the dealership. Had t21 recall finished june 22, 2018, and again today after picking my van up from my trusted mechanics thursday( who only work on sprinters and could not find the issue) and again check engine light comes on. I have had no issues with my van until this stupid update.. …”
NHTSA complaint #11111352, filed 2018-07, 124,000 milesEngine cooling: “The contact owns a 2004 Dodge Sprinter 2500. The contact stated that while the vehicle was parked in the driveway with the ignition key turned to the off position however, the vehicle remained on, causing the battery to be drained. The vehicle was towed to an independent mechanic and diagnosed with EGR valve failure. The vehicle was towed to the dealer and was diagnosed with ignition failure. The vehicle was not repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. …”
NHTSA complaint #11537939, filed 2023-08, 257,600 milesElectronic stability control: “Received t-21 recall notice for 2004 SPRINTER 2500. Took to dealership we were sent to by Dodge (fiat). Dealership did the required software upgrade to the ecu - result was that the entire electrical system is trashed. They replaced 2 modules and that did not fix the problem. Pcm is not shutting down the modules and relays and all circuits stay open after the engine is shut off. This is causing the battery to be completely drained in a short time period. …”
NHTSA complaint #11093859, filed 2018-05Mileage when problems were reported
30% of the 10 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 47,000 and 131,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
- 16V833000Nov 17, 2016Service brakes, hydraulicCovers: Dodge Sprinter 2500 2003–2006, Freightliner Sprinter 3500 2003–2006, Dodge Sprinter 3500 2003–2006 +1 more
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2003-2006 Dodge and Freightliner Sprinter 2500 and 3500 vans manufactured June 30, 2003, to August 31, 2006. The instrument cluster on the affected vehicles fails to illuminate the BRAKE warning…
- 08V339000Jul 24, 2008Steering › ColumnCovers: Dodge Sprinter 2500 2001–2006, Freightliner Sprinter 3500 2001–2006, Dodge Sprinter 3500 2001–2006 +1 more
Sprinter is recalling 10 my 2001-2006 dodge and freightliner 2500 and 3500 vehicles. The welding seam between the bracket and steering column of affected spare parts does not meet design specifications. The result of an out of specification welding seam is…
- 07V299000Jul 13, 2007Interior lightingCovers: Dodge Sprinter 2500 2001–2006, Freightliner Sprinter 2500 2001–2006
On certain trucks equipped with rear air conditioning system, the interior lamp is equipped with an 18w lamp and a scattering lens. In extremely hot and humid conditions, the combination of heat and humidity, and the heat from the lamp due to extreme long…
Recall details for the 2004 Dodge Sprinter 2500 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 2 on record; the latest 2 are shown.
- 10221319Jun 3, 2021Engine cooling. Emissions Recall T21 Reprogram Engine Control Unit
- 10220935Mar 12, 2021Engine cooling. Emissions Recall T21 Reprogram Engine Control Unit
Other model years of the Dodge Sprinter 2500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2008 | 53 | 35,000 | 5 | — | — | Not compared (fewer than 3 comparable model years) | Rising |
| 2007 | 24 | 40,000 | 5 | — | — | — | Rising |
| 2006 | 34 | 24,500 | 5 | — | — | Not compared (before 2008) | Falling |
| 2005 | 21 | 53,000 | 3 | — | — | — | Stable |
| 2004 | 12 | 119,300 | 3 | — | — | — | Not enough data |
| 2003 | 5 | 73,000 | 5 | — | — | — | Not enough data |
All Dodge Sprinter 2500 model years
Frequently asked questions
How many NHTSA complaints does the 2004 Dodge Sprinter 2500 have?
NHTSA recorded 12 consumer complaints for the 2004 Dodge Sprinter 2500 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2004 Dodge Sprinter 2500 is reported most often?
Electrical system is named most often, in 5 complaints (42% of the total), followed by engine with 3.
Has the 2004 Dodge Sprinter 2500 been recalled?
NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2004 Dodge Sprinter 2500 reported?
Among the 10 complaints that include a mileage, the median is 119,300 miles and the middle half falls between 47,000 and 131,000 miles; 30% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.