2013 Ford C-MAX Energi Steering Problems
- Complaints
- 9about this part
- Share
- 18%of 50 total for the year
- Median mileage
- 37,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the steering of the 2013 Ford C-MAX Energi, 18% of the 50 complaints for this model year. Where a mileage was given, the median is 37,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“For the past couple months the steering sounded like it needed lubrication, but I couldn't find any lubrication points everything is sealed, then the other day while my wife was driving the steering went out and a warning message appeared service power steering assist now and the steering wheel locked up ( it would only go straight not right or left) luckily she was going into a turn with a turn out next to it so she could get it stopped. She re started the car and had manual steering and got the car home. …”
NHTSA complaint #11034471, filed 2017-10, 75,000 miles“Backing out of driveway and power steering failed. Warning light went on. I stopped driving immediately and called local Ford dealer service. They suggested restarting the car to see if steering resumed and it did. They offered a free tow which I declined when I saw I had non power steering if needed. Dealer close by and I drove at very low speed. Three days later the car repair was completed (july 4th weekend). The work on the invoice was trace and replace power steering gear set alignment with part# 1 cv6z*3504 gear asy - steering. …”
NHTSA complaint #10608322, filed 2014-07, 22,854 miles“Power steering went out while in motion in a parking lot. Car was less than 2,000 miles outside of warranty. Poor design of column that had been recalled on similar vehicles caused shorts throughout the electrical system. This resulted in three pages worth of system errors when checked. $2,000 to repair. No shorts since replacement of faulty part.”
NHTSA complaint #11234265, filed 2019-07, 37,500 miles“While driving the car to the grocery store, a warning light appeared on the dashboard that stated power steering system failure. The steering intermittently locked up but with significant effort, I was able to steer the vehicle.”
NHTSA complaint #11221162, filed 2019-06, 20,000 miles“Power steering warning light came on and power steering quit while driving in the middle of turn. It came back on after stopping the car and turning off the ignition. It almost caused a wreck. This is very dangerous.”
NHTSA complaint #11153436, filed 2018-11, 95,000 milesRelated service bulletins
- 10204994Mar 1, 2016Online automotive service information system for March 2016
Steering: other model years
Other parts of the 2013 Ford C-MAX Energi
19 complaintsTransmission and drivetrain
8 complaintsOther or unknown
5 complaintsBody and structure
4 complaintsEngine
3 complaintsFuel system
3 complaintsWheels
3 complaintsSuspension
2 complaintsVehicle speed control
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaintsEquipment
1 complaints
← All problems reported for the 2013 Ford C-MAX Energi
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology