2017 Ford C-MAX Energi Electrical system Problems
- Complaints
- 2about this part
- Share
- 20%of 10 total for the year
- Median mileage
- 77,250miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the electrical system of the 2017 Ford C-MAX Energi, 20% of the 10 complaints for this model year. Where a mileage was given, the median is 77,250 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owned a 2017 Ford C-Max Energi. The contact stated while starting the vehicle in the parking lot of her residence, there was a strong burning odor and several unknown warning lights illuminated. Additionally, the steering wheel and the brakes were inoperable, and the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed that the hybrid battery system had burned and needed to be replaced; however, the dealer informed the contact that there was no guarantee that the vehicle would become operable after the repair. …”
NHTSA complaint #11515556, filed 2023-04, 77,250 miles“Vehicle finished charging, and then was unplugged. Vehicle's warning system says vehicle was still plugged in and and wouldn't move. Vehicle was towed into dealership and diagnosed charging port needed to be replaced. Charging port is unattainable and vehicle sits at dealership with no light at the end of the tunnel. Charging port unattainable, tells me Ford has a serious problem with this issue.”
NHTSA complaint #11413387, filed 2021-04Related service bulletins
- 10235323Apr 12, 2023Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program…
- 10179117Aug 6, 2020Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019…
- 10172972Mar 9, 2020SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles…
- 10168790Nov 1, 2019Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL)…
- 10153935Dec 12, 2018Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to…
- 10144195Jul 20, 2018Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to…
- 10095781Feb 9, 2017Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017…
Electrical system: other model years
Other parts of the 2017 Ford C-MAX Energi
2 complaintsOther or unknown
2 complaintsHybrid propulsion system
1 complaintsSteering
1 complaintsBody and structure
1 complaintsTires
1 complaintsVehicle speed control
1 complaintsWheels
1 complaints
← All problems reported for the 2017 Ford C-MAX Energi
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology