2014 Ford C-MAX Energi Electrical system Problems
- Complaints
- 16about this part
- Share
- 53%of 30 total for the year
- Median mileage
- 25,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 16 complaints about the electrical system of the 2014 Ford C-MAX Energi, 53% of the 30 complaints for this model year. Where a mileage was given, the median is 25,000 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I now find that the charger for the car battery was recalled about 6 weeks ago and there is no replacement available as yet. The charger is supposed to add 18 miles to the battery but last time I plugged it in while parked in front of my house, overnight (about 10 hours) it took 10 mgw, and charged for one mile. And the charger was hot. It was plugged directly into a wall socket outside my house.”
NHTSA complaint #11132699, filed 2018-10, 50,700 miles“Unable to turn off car with keyless ignition. Computer seemed to think car was off and wouldn't let me turn it on because it thought it was plugged in (which it was not) and the engine was running and I couldn't turn it off.”
NHTSA complaint #10846313, filed 2016-03, 25,000 miles“We have noticed a temperature problem when charging with our Ford supplied 120 volt evse fm58-10b706ae, manufacture date: 14122, for our 2014 Ford c-max-energi, with 29,100 miles. On august 24, 2016, I did some initial temperature testing on with an infrared thermometer. The highest recorded temperature on the outside of the plug indicated 192.2 degrees. While attempting to record amperage at the outlet the 15 amp rated tester began to melt. We had the car and evse in with our local Ford dealer on august 25, 2016 and september 13, 2016 to be checked. …”
NHTSA complaint #10950391, filed 2017-02, 29,100 miles“Received a stop safely now dash indicator light while driving on a city street approaching an intersection. Car began losing power and I applied the brake to stop prior to intersection. Placed the car in park and attempted to turn vehicle off, but car did not respond or power down. Accessory items were still functioning in car, but unable to get the car to switch into gear and drive. Eventually, placed the car in neutral and pushed vehicle into a parking lot. After 10 minutes I was able to turn the car off and on, but still unable to get the vehicle to go into motion. …”
NHTSA complaint #11016422, filed 2017-08, 32,000 miles“While driving on the highway (about 1/2 way through a 6-hour highway trip), the stop safely warning light and accompanying beeps started and the engine cut out completely. I had to later look up in the manual what the orange triangle warning symbol meant. We pulled over to the side of the road, put it in park, and it restarted immediately and was fine for the rest of the journey. I ran the cars vehicle health report , which did not find any problems. I took it to the dealer and they were unable to duplicate the issue and found nothing wrong with it. …”
NHTSA complaint #10783553, filed 2015-10, 4,000 milesRelated service bulletins
- 10235323Apr 12, 2023Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program…
- 10172972Mar 9, 2020SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles…
- 10168790Nov 1, 2019Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL)…
- 10153935Dec 12, 2018Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to…
- 10144195Jul 20, 2018Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to…
- 10109018Apr 14, 2017Some 2013-2017 Fusion Hybrid Energi built on or before 24-Mar-2017, 2012-2016 Focus Electric and 2013-2016 C-MAX Energi and equipped with a TCU may exhibit inoperative remote…
- 10095781Feb 9, 2017Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017…
- 10204994Mar 1, 2016Online automotive service information system for March 2016
- 10058325Sep 1, 2015Ford: a 12 volt battery will discharge on certain vehicles. Model 2013-14 c-max energi.
- 10058266May 18, 2015Tsb contains owner notification letter. Select document search button below. Ford 2013-2014 c-max hybrid: customer satisfaction program regarding 12volt battery test and module…
Electrical system: other model years
Other parts of the 2014 Ford C-MAX Energi
4 complaintsTransmission and drivetrain
4 complaintsFuel system
3 complaintsEngine
2 complaintsLatches, locks and linkages
2 complaintsSteering
2 complaintsBack-over prevention (rear camera)
1 complaintsBrakes
1 complaintsEngine cooling
1 complaintsEquipment
1 complaintsOther or unknown
1 complaintsWheels
1 complaints
← All problems reported for the 2014 Ford C-MAX Energi
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology