2014 Ford C-MAX Energi Problems
Compared with other Ford C-MAX Energi years
Typical for this model
45/100 0.9× a typical year · 50 = typical
- Complaint rate is 0.9× that of a typical Ford C-MAX Energi year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 9 of its 30 complaints were filed by the end of 2016.
- Most reported part: Electrical system (16 complaints, median 25,000 mi).
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 30filed with NHTSA
- Median mileage
- 32,000miles, 19 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- 4 / 5stars overall
- EPA fuel economy
- 38 mpgcombined (gas only), 2.0L 4-cyl · plug-in hybrid FWD · 40 city / 36 hwy
Sources: NHTSA records for the 2014 Ford C-MAX Energi (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 30 consumer complaints for the 2014 Ford C-MAX Energi. The part named most often is electrical system, with 16 complaints (53% of the total), followed by body and structure (4) and transmission and drivetrain (4). 19 of the complaints include a mileage, and 74% of those were filed for vehicles with under 50,000 miles; the median is 32,000 miles. Of all complaints, 1 a fire, according to the filers. NHTSA lists 0 recall campaigns and 22 technical service bulletins for this model year. Electrical system complaints overlap with 13 technical service bulletins filed under the same part. Body and structure complaints overlap with 2 technical service bulletins filed under the same part. Compared with the other 2 Ford C-MAX Energi model years that have at least 25 complaints and are old enough to compare, this one scores 45 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system16 53%
- Body and structure4 13%
- Fuel system3 10%
- Engine2 6.7%
- Steering2 6.7%
- Brakes1 3.3%
- Engine cooling1 3.3%
Also reported: Equipment (1), Other or unknown (1), Wheels (1).
Example complaints
Electrical system: “I now find that the charger for the car battery was recalled about 6 weeks ago and there is no replacement available as yet. The charger is supposed to add 18 miles to the battery but last time I plugged it in while parked in front of my house, overnight (about 10 hours) it took 10 mgw, and charged for one mile. And the charger was hot. It was plugged directly into a wall socket outside my house.”
NHTSA complaint #11132699, filed 2018-10, 50,700 milesBody and structure: “After rain, the sensor warning on my car went off almost continuously. There were no warning signs on the dashboard, and I ran a vehicle diagnostic test that claimed everything to be fine. I tried using my car hours later (by this time my car was dry and had been parked in an indoor garage). When putting the car into reverse or drive the loud warning sound again went off. Sometimes it is a continuous sound, other times it starts when I come to a stop at a red light or stop sign (even when there are no cars or anything nearby my car to would set the sensors off). …”
NHTSA complaint #10640680, filed 2014-10, 300 milesTransmission and drivetrain: “Unable to turn off car with keyless ignition. Computer seemed to think car was off and wouldn't let me turn it on because it thought it was plugged in (which it was not) and the engine was running and I couldn't turn it off.”
NHTSA complaint #10846313, filed 2016-03, 25,000 milesFuel system: “Received a stop safely now dash indicator light while driving on a city street approaching an intersection. Car began losing power and I applied the brake to stop prior to intersection. Placed the car in park and attempted to turn vehicle off, but car did not respond or power down. Accessory items were still functioning in car, but unable to get the car to switch into gear and drive. Eventually, placed the car in neutral and pushed vehicle into a parking lot. After 10 minutes I was able to turn the car off and on, but still unable to get the vehicle to go into motion. …”
NHTSA complaint #11016422, filed 2017-08, 32,000 milesMileage when problems were reported
74% of the 19 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 13,000 and 50,700 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2014 Ford C-MAX Energi. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Cmax Energi · hatchback FWD | ★★★★☆ | 4 / 4 | 5 | 5 | 4 · 14.7% risk |
Neighbouring years: 2013: same overall rating; 2015: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2014 Ford C-MAX Energi version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| C-MAX Energi Plug-in Hybrid FWD | 2.0L 4-cyl · plug-in hybrid | CVT | 40 | 36 | 38 gas only | — |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2014 Ford C-MAX Energi in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 22 on record; the latest 10 are shown.
- 10235323Apr 12, 2023Electrical system. Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July…
- 10216851Jul 28, 2022Other or unknown. Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown…
- 10204043Nov 3, 2021Equipment. Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully…
- 10175895May 18, 2020Seats, Body and structure. Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020…
- 10172972Mar 9, 2020Electrical system, Other or unknown. SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern…
- 10168790Nov 1, 2019Transmission and drivetrain, Electrical system. Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the…
- 10164508Aug 9, 2019Visibility (wipers, defrost, mirrors). Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash…
- 10153935Dec 12, 2018Electrical system. Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected…
- 10144195Jul 20, 2018Equipment, Electrical system. Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected…
- 10143089Jun 11, 2018Equipment. Some 2013-2017 C-Max PHEV may exhibit diagnostic code P2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. The two hoses share the same female…
Other model years of the Ford C-MAX Energi
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2017 | 10 | 12,948 | 0 | 4 | 39 | — | Not enough data |
| 2016 | 32 | 48,500 | 0 | 4 | 38 | 50 · Typical | Stable |
| 2015 | 15 | 20,000 | 0 | 4 | 38 | — | Falling |
| 2014 | 30 | 32,000 | 0 | 4 | 38 | 45 · Typical | Rising |
| 2013 | 50 | 45,450 | 1 | 4 | 38 | 65 · More | Falling |
All Ford C-MAX Energi model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2014 Ford C-MAX Energi have?
NHTSA recorded 30 consumer complaints for the 2014 Ford C-MAX Energi as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2014 Ford C-MAX Energi is reported most often?
Electrical system is named most often, in 16 complaints (53% of the total), followed by body and structure with 4.
Has the 2014 Ford C-MAX Energi been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2014 Ford C-MAX Energi do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2014 Ford C-MAX Energi 4 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2014 Ford C-MAX Energi get?
The EPA rates the 2014 Ford C-MAX Energi (C-MAX Energi Plug-in Hybrid, 2.0L 4-cyl · plug-in hybrid) at 38 mpg combined, 40 city and 36 highway when running on gasoline in hybrid mode. Other engine and drive versions are rated differently.
At what mileage are problems with the 2014 Ford C-MAX Energi reported?
Among the 19 complaints that include a mileage, the median is 32,000 miles and the middle half falls between 13,000 and 50,700 miles; 74% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.