2015 Ford C-MAX Energi Problems
- Complaints
- 15filed with NHTSA
- Median mileage
- 20,000miles, 10 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- 4 / 5stars overall
- EPA fuel economy
- 38 mpgcombined (gas only), 2.0L 4-cyl · plug-in hybrid FWD · 40 city / 36 hwy
Sources: NHTSA records for the 2015 Ford C-MAX Energi (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 15 consumer complaints for the 2015 Ford C-MAX Energi. The part named most often is back-over prevention, with 5 complaints (33% of the total), followed by electrical system (4) and steering (3). 10 of the complaints include a mileage, and 70% of those were filed for vehicles with under 50,000 miles; the median is 20,000 miles. Of all complaints, 2 involved a crash, according to the filers. NHTSA lists 0 recall campaigns and 17 technical service bulletins for this model year. Electrical system complaints overlap with 11 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system4 27%
- Steering3 20%
- Air bags1 6.7%
- Brakes1 6.7%
- Engine1 6.7%
- Other or unknown1 6.7%
- Body and structure1 6.7%
Also reported: Visibility (wipers, defrost, mirrors) (1).
Example complaints
Back-over prevention (rear camera): “The contact owns a 2015 Ford C-Max Energi. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the image appeared upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. …”
NHTSA complaint #11733422, filed 2026-04, 115,000 milesElectrical system: “1. Rear windows open 6 to 8 inches upon returning to car from store- happened 4 times. (sitting in parking lots) 2. Car on overnight in garage. Garage has the gas furnace and heater 3. Does not steer when you want it to./ just takes off on its own/ caused wreck. Slow left turn. Went all by itself into the sidewalk. 4. Does not turn off or on when told to do so/ moves after parked, even if fully belted in 5. The sync does not work and navigation got me lost twice in la 6. Humming noises and vibration below my feet at speed (65 to 70)”
NHTSA complaint #10836817, filed 2016-02, 6,000 milesSteering: “This car has 57,500 miles and is inside the powertrain warranty period. The power assist steering felt sticky, not smooth like normal, so I took it in to the dealership. When almost there an error light came on saying there was a power steering issue. It cleared and nothing happened, then soon after a power steering fault message came on, but the performance was still sticky but functional. I pulled into the dealership lot and powered down, then back up to drive into the service bay. The power steering was non-operational at that point. …”
NHTSA complaint #11151212, filed 2018-11, 57,500 milesAir bags: “About a month ago in april 2016, I pulled into my driveway and upon pressing the brake pedal the car surged ahead and struck my garage door, damaging it. In this instance I moved the shift lever into reverse to stop the car. On may17, 2016 after picking up my grandson from his school, I experienced a sudden unexplained acceleration with no depression of the gas pedal, and despite depressing the brake pedal as hard as I could, would not stop until I hit and severely damaged my car and 2 other cars, then was only able to stop the car by moving the shift lever into park. …”
NHTSA complaint #10865727, filed 2016-05, 8,200 milesMileage when problems were reported
70% of the 10 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 8,200 and 57,500 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2015 Ford C-MAX Energi. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Cmax Energi · hatchback FWD | ★★★★☆ | 4 / 4 | 5 | 5 | 4 · 14.7% risk |
Neighbouring years: 2014: same overall rating; 2016: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2015 Ford C-MAX Energi version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| C-MAX Energi Plug-in Hybrid FWD | 2.0L 4-cyl · plug-in hybrid | CVT | 40 | 36 | 38 gas only | — |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2015 Ford C-MAX Energi in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 17 on record; the latest 10 are shown.
- 10235323Apr 12, 2023Electrical system. Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July…
- 10216851Jul 28, 2022Other or unknown. Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown…
- 10204043Nov 3, 2021Equipment. Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully…
- 10175895May 18, 2020Seats, Body and structure. Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020…
- 10172972Mar 9, 2020Electrical system, Other or unknown. SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern…
- 10168790Nov 1, 2019Transmission and drivetrain, Electrical system. Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the…
- 10164508Aug 9, 2019Visibility (wipers, defrost, mirrors). Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash…
- 10153935Dec 12, 2018Electrical system. Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected…
- 10144195Jul 20, 2018Equipment, Electrical system. Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected…
- 10143089Jun 11, 2018Equipment. Some 2013-2017 C-Max PHEV may exhibit diagnostic code P2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. The two hoses share the same female…
Other model years of the Ford C-MAX Energi
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2017 | 10 | 12,948 | 0 | 4 | 39 | — | Not enough data |
| 2016 | 32 | 48,500 | 0 | 4 | 38 | 50 · Typical | Stable |
| 2015 | 15 | 20,000 | 0 | 4 | 38 | — | Falling |
| 2014 | 30 | 32,000 | 0 | 4 | 38 | 45 · Typical | Rising |
| 2013 | 50 | 45,450 | 1 | 4 | 38 | 65 · More | Falling |
All Ford C-MAX Energi model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2015 Ford C-MAX Energi have?
NHTSA recorded 15 consumer complaints for the 2015 Ford C-MAX Energi as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2015 Ford C-MAX Energi is reported most often?
Back-over prevention is named most often, in 5 complaints (33% of the total), followed by electrical system with 4.
Has the 2015 Ford C-MAX Energi been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2015 Ford C-MAX Energi do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2015 Ford C-MAX Energi 4 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2015 Ford C-MAX Energi get?
The EPA rates the 2015 Ford C-MAX Energi (C-MAX Energi Plug-in Hybrid, 2.0L 4-cyl · plug-in hybrid) at 38 mpg combined, 40 city and 36 highway when running on gasoline in hybrid mode. Other engine and drive versions are rated differently.
At what mileage are problems with the 2015 Ford C-MAX Energi reported?
Among the 10 complaints that include a mileage, the median is 20,000 miles and the middle half falls between 8,200 and 57,500 miles; 70% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.