2018 Ford Ecosport Suspension Problems

“When I realized there was a recall, I could not get in right away due to the fact that parts were on back order. I finally got in at Tidelands Ford in Pawleys. They had my vehicle for two weeks and said it was repaired. I knew immediately it wasn’t driving right and the engine was loud. I told the service manager about it who had the tech look at it and he said he reconnected something and the sound went away for the moment, but the engine has not run the same since. The transmission slips and jumps, at one point I almost ran in the back of someone. The engine has been smoking. …”

“I have been waiting on the recall to be fixed for almost 2 years now. I've contacted Ford more times than I can remember, and they don't do anything other than say it's not available yet. I have had to replace the transmission, had many small repairs thinking it was something other than the recall. (I've paid over 2.5k in repairs and 1k in Ubers out of pocket) has 49000 miles, and I do not feel safe driving it at all. I will go somewhere that's within 5 miles, so I know I won't be stuck too far or on the highway, so it is causing MANY inconveniences as well as money for Uber etc. …”