2016 Ford Edge Technical Service Bulletins

208 technical service bulletins (TSBs) are on record for the 2016 Ford Edge. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10119684Sep 28, 2017Electrical system. Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC 3 software upgrades to support these apps are not currently available, do not attempt any…
• 10119678Sep 21, 2017Electrical system. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key…
• 10119686Sep 19, 2017Equipment. Certain 2015 Model Year Flex and Taurus, 2015-2016 Model Year C-MAX, and MKS, and 2016 Model Year Edge, Fusion, MKZ, and Transit Connect Vehicles - Electronic Throttle Body Replacement
• 10119658Sep 19, 2017Equipment. Some 2015-2017 Edge and 2016-2017 MKX vehicles built on or before 15-Apr-2017 and 2017 Continental vehicles built on or before 19-Oct-2016 may exhibit a rattle noise from the underbody of the vehicle while moving. This may be due to the movement of loose floor pan underbody shield fasteners which are attached to the underbody shields. Follow the Service Procedure steps to correct the condition.
• 10119669Sep 13, 2017Electrical system. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor…
• 10115943Jul 17, 2017Body and structure. Some 2015-2017 Edge vehicles may exhibit dirt and/or dust accumulation at the bottom of the front and/or rear door openings. This may be due to extended driving on non-paved roads. Follow the Service Procedure steps to correct the condition.
• 10109004Apr 26, 2017Equipment, Electrical system. Some 2016 Edge/Explorer/F-150/Mustang built on or before 01-Nov-2016 and equipped with a 4.2-inch FCDIM may exhibit a blank screen. To correct the concern, Reprogram the FCDIM to the latest level using IDS release 104.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 10D885 and applicable labor operations in section…
• 10109001Apr 18, 2017Back-over prevention (rear camera), Equipment. Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display message of Please check your surroundings for safety along with no rear view camera image when in reverse gear. This will occur only at ambient temperatures ranging from -5 Å'C to 5…
• 10109012Apr 12, 2017Equipment, Engine cooling. 2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an internal failure must also have the vent hose replaced due to contamination in the hose.
• 10099088Mar 30, 2017Engine cooling. Some 2015-2017 edge and 2016-2017 mkx vehicles may exhibit an exhaust odor in the vehicle while the climate control system is in auto or recirculation mode. Customers may indicate the odor smells like sulfur, the exhaust odors are entering the vehicle cabin. This concern may be more pronounced after hard acceleration, driving in hilly conditions and/or towing a trailer.
• 10100508Mar 23, 2017Electrical system. Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale.
• 10100507Mar 22, 2017Electrical system. Some 2016 and 2017 edge/mkx vehicles equipped with lane keeping system, adaptive steering, and built on or before 01-feb-2017 may exhibit an inoperative lane keeping system. If the vehicle exhibits this concern, reprogram the secm to the latest software level using integrated diagnostic system (ids) release 104.04 or higher. Make sure you are connected to the internet when downloading as-built data.
• 10100067Mar 16, 2017Equipment. Some 2016 edge/explorer/f-150/mustang built on or before 01-nov-2016 and equipped with a 4.2-inch fcdim may exhibit a blank screen. To correct the concern, reprogram the fcdim to the latest level using ids release 104.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 10d885 and applicable labor operations in section…
• 10099451Mar 8, 2017Equipment. Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil) on with diagnostic trouble codes(dtc) p1013, p1015 and/or p1016 stored in powertrain control module(pcm). Check turbocharger wastegate control hoses for water/ice restrictions…
• 10095858Feb 27, 2017Transmission and drivetrain, Equipment. Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (awd) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. To identify this noise, refer to workshop manual (wsm), section 100-04, and follow the symptom chart. If the source of the noise is identified as the ptu and/or internal to the ptu…
• 10095648Feb 8, 2017Electrical system. Some 2016 edge, f150, explorer, and mustang vehicles equipped with a myford display 4 inch screen may exhibit a blank screen and no audio. Reprogram the front control display interface module (fcdim) to the latest calibration using integrated diagnostic system (ids) release 104.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files…
• 10095639Feb 7, 2017Engine cooling. Some 2016 edge/mkx vehicles equipped with a 2.7l engine and built on 1-apr-2016 and through 1-oct-2016 may exhibit a rough idle in neutral or park at normal operating temperature or after a hot restart, white or blue smoke from the exhaust, excessive oil consumption and/or an illuminated malfunction indicator lamp (mil) with diagnostic trouble codes (dtcs) p0300, p0301, p0302, p0303, p0304, p0305, p0306 and/or…
• 10095624Feb 2, 2017Transmission and drivetrain. Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. This may be due to a mechanically binding shift solenoid b (ssb). Verify harsh reverse and 3rd and 5th gear shift events are present. Using ids, identify the band number of ssb for use when ordering…
• 10095216Jan 27, 2017Engine. When servicing a 2.7l or 3.0l ecoboost engine, if the crankshaft pulley is removed, correct reassembly is critical to prevent potential engine failure. This includes installing a new crankshaft pulley bolt and accurately performing each stage of the crankshaft pulley bolt torque sequence. Crankshaft pulley related workshop manual (wsm) procedure and recommended tool (otc 4754 or equivalent) information have been…
• 10094646Dec 22, 2016Equipment. Some owners of 2016 ford and lincoln mkx vehicles equipped with sync 3 may inquire about upgrading to apple carplay and android auto. This upgrade is not currently available for those vehicles. Apple carplay and android auto are currently available only on vehicles equipped with sync 3 v2.0 or later. This upgrade for 2016 ford and lincoln mkx vehicles will be available in 2017. The sync version can be confirmed via…
• 10094643Dec 22, 2016Engine. Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. To reduce the possibility of damage, carefully pull straight upward on the underside of the cover at each fastener location to remove. Do not pull the cover forward or to the side.
• 10094612Dec 9, 2016Engine. Some 2015-2016 edge with 2.0l gasoline turbocharged direct injection (gtdi), 2015-2016 mustang and f-150 with 5.0l engine and 2016 explorer equipped with 2.3l gtdi engine may exhibit oil leak at engine oil pressure (eop) sensor threads. It is not required to replace the sensor if it is leaking from the threads. Remove and reseal the eop sensor, refer to workshop manual (wsm), sections 303-14. Check the oil level…
• 10094601Dec 2, 2016Seats. Some 2015-2016 edge and 2016 mkx vehicles built on or before 9-sep-2016 may exhibit a left side rear seat backrest that will not fold to less than 45 degrees from the floor on its own when unlatching the seat backrest using the second row seat control switch or second row seat backrest recline handle. This is caused by excessive resistance between the rear seat backrest frame and rear seat riser frame. Follow the…
• 10095995Nov 17, 2016Steering. Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
• 10095966Nov 3, 2016Steering. Some 2016 edge/mkx vehicles equipped with adaptive/active steering may exhibit a check adaptive/active steering message illuminated in the instrument panel cluster (ipc) message center with diagnostic trouble code (dtc) c1b00 stored in the steering effort control module (secm). Follow the service procedure steps to correct the condition.
• 10095970Nov 2, 2016Steering. Some 2016 edge/mkx vehicles may exhibit an illuminated adaptive/active steering fault message in the instrument panel cluster (ipc) message center with diagnostic trouble codes (dtcs) u3000, c2003, b137f, b1380, u210a, and u2000 stored in the secm. If dtc u3000:96 is present, the secm must be replaced. If dtc u3000:96 is not present, reprogram the secm to the latest calibration using integrated diagnostic system…
• 10091003Oct 26, 2016Tires. Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorrectly. Tire pressures from the factory are not set to the correct specification. Maintaining the correct tire pressure is key to the ride characteristics of the vehicle and…
• 10090990Oct 26, 2016Equipment. Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. Siriusxm traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to siriusxm traffic information. If siriusxm traffic will not load attempt…
• 10090985Oct 21, 2016Equipment. Some 2016 edge vehicles equipped with a 4 inch audio display and built on 17-aug-2016 and through 7-oct-2016 may exhibit a cd player that is inoperative, cd that will not eject, cd button that is inoperative, park aid obstacle distance indicator (if equipped) missing from the rear view camera screen, and/or a 4 inch audio display screen that will continuously reboot the ford logo.
• 10091151Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090681Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090671Oct 14, 2016Electrical system. Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 mkx vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle is first started with diagnostic trouble code (dtc) u0184, no volume control, or a stuck cd with no slot blockage. Prior to starting normal diagnosis for any of these conditions, verify the acm is at the latest calibration…
• 10090662Oct 10, 2016Steering. When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. If the ignition is on or the engine is running during the hook up, it can result in various warning lights being illuminated with diagnostic trouble codes (dtcs), no start or no crank…
• 10090505Oct 10, 2016Engine. Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped with a 2.0l, 2.5l, 3.5l or 3.7l gasoline engine and built on or before 31-may-2016 may exhibit an intermittent loss of power and/or an illuminated powertrain malfunction (wrench) lamp with diagnostic trouble codes (dtcs) p2111, p2112…
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109074Sep 28, 2016Visibility (wipers, defrost, mirrors), Equipment. Some 2015-2016 Edge vehicles may exhibit a roof opening panel that is slow to close, stops, or bounces back while closing. Refer to the revised WSM, Section 501-17 for updated cleaning procedure and diagnostics.
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10109067Sep 19, 2016Electrical system, Equipment. Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due…
• 10109065Sep 16, 2016Equipment. For 2015-2016 Edge vehicles, update the Integrated Diagnostic Software (IDS) to version 102.02 or higher prior to reprogramming or installing an anti-lock brake system (ABS) module.
• 10109063Sep 16, 2016Transmission and drivetrain. Some 2015-2016 vehicles equipped with 6F50/6F55 transmission Built On 11/2/2015 And Through 2/1/2016 may exhibit no reverse, 3rd and 5th gear and/or DTCs P0715, P0717, P0756 and/or P2701. This may be caused by the direct clutch snap ring out of position and/or damage to the direct clutch hub. The cause of the failure is the Tone Wheel surface putting uneven load on the snap ring.
• 10109054Sep 2, 2016Electrical system, Engine cooling. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest. If the DTC(s) do not return then no further repairs should be attempted. If one or more DTCs return as current faults and/or the customer reports other symptoms, then refer to…
• 10109029Sep 1, 2016Transmission and drivetrain. Some 2014-2016 Fusion and 2015-2016 Edge vehicles equipped with a 6F35 transmission and active start/stop feature may exhibit an illuminated malfunction indicator lamp (MIL) with a harsh transmission engagement after an active stop/start event. Diagnostic trouble code (DTC) P0C27 will be stored in the powertrain control module (PCM) memory. This condition may be caused by air entering the transmission fluid…
• 10092567Aug 23, 2016Equipment, Body and structure. Some 2015-2016 edge vehicle may exhibit a roof opening panel that is slow to close. This may be caused by dirt or debris in the roof opening panel main and/or idler tracks or an issue with the roof opening panel main track assembly or idler track assembly. Engineering is currently investigating this concern. Continue to monitor oasis for updates.
• 10092562Aug 22, 2016Electrical system, Steering. When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. If the ignition is on or the engine is running during the hook up, it can result in various warning lights being illuminated with diagnostic trouble codes (dtcs), no start or no crank…
• 10092402Aug 3, 2016Electrical system. Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in…
• 10091422Jul 15, 2016Engine cooling, Electrical system. Some 2015-2016 edge and 2016 mkx vehicles built on or before 6/11/2016 may exhibit a noise from the electric cooling fans, most noticeable right after the engine is turned off as they spin down to a stop. If the noise can be pinpointed to the cooling fan motor, install a new cooling fan motor and shroud f2gz-8c607-e which was released for service to resolve this concern.
• 10091272Jul 13, 2016Transmission and drivetrain. 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit (ptu) halfshaft/linkshaft seal. This may be due to a worn ptu bushing. The ptu bushing can now be repaired without ptu replacement.
• 10091201Jul 7, 2016Engine, Fuel system. Some 2015-2016 edge and 2016 mkx vehicles equipped with a 2.7l ecoboost engine and built on 10/29/2015 and through 4/1/2016 may exhibit a knocking/tapping noise that can be heard in the fuel feed tube that attaches to the high pressure fuel pump on the engine. This may be due to a loose check valve located in the fuel feed tube. Follow the tsb service procedure steps to correct the condition.
• 10091267Jul 1, 2016Equipment, Electrical system. Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. Applink maybe inoperative, or the system may perform random reboots during an ignition cycle with the phone connected. Determine if the customer has an android phone with the baseball application mlb.com at bat installed.
• 10091229Jul 1, 2016Electrical system, Equipment. Some 2016 ford and lincoln vehicles equipped with sync 3 and navigation along with a valid paid subscription to sirius travel link may not display sirius travel link fuel prices. Replacing components will not resolve the condition and is not recommended at this time. Engineering is currently investigating. In the interim, the following steps will reset the system. Position the vehicle outdoors in open sky…

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