2019 Ford Edge Technical Service Bulletins

203 technical service bulletins (TSBs) are on record for the 2019 Ford Edge. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10167186Oct 17, 2019Transmission and drivetrain. Some 2019 Edge/Nautilus vehicles equipped with an 8F57 transmission may exhibit a harsh upshift and downshift, harsh engagements when shifting from PARK to REVERSE, PARK to DRIVE and/or REVERSE to DRIVE with no DTCs present. These harsh engagements may result in an engagement clunk from the driveline. The vehicle may also exhibit a 4th to 5th gear upshift flare.
• 10167226Oct 14, 2019Electrical system. Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for…
• 10165708Sep 23, 2019Transmission and drivetrain, Electrical system. Some 2019 Edge/Nautilus vehicles may exhibit harsh/bumpy upshift/downshifts, harsh engagements from PARK to REVERSE, PARK to DRIVE, REVERSE to DRIVE or DRIVE to REVERSE. The vehicle may also exhibit an upshift flare from 4th to 5th gear during the first shift after a cold start. This may be due to the shift strategy in the powertrain control module (PCM). Follow the Service Procedure.
• 10165705Sep 18, 2019Electrical system, Back-over prevention (rear camera). Some 2019 Mustang, Continental, Fusion, MKZ, F150, Transit Connect, Ranger, Edge or Nautilus with SYNC 3 may have the following intermittent symptoms: a solid blue screen when moving forward at speeds above 16 kph (10 mph), the rear view camera remains on the screen at speeds below 16 kph (10 mph), or inoperative infotainment applications. This may be due to the SYNC 3 software version installed on the vehicle.
• 10164419Aug 21, 2019Electrical system, Body and structure. Some 2019 Edge vehicles built on or before 06-Mar-2019 may exhibit a popping or snapping noise from the rear of the vehicle when the liftgate is opened or closed. This may be due to reversing lamp close out interference caused by the securing tabs. To correct the condition, follow the Service Procedure steps to replace the reversing lamp close out. A lower level service part has been released. Replacement of the…
• 10164596Aug 14, 2019Equipment. Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics.
• 10164425Aug 12, 2019Engine cooling. Some 2018-2019 Edge/Continental/Fusion/MKZ, 2018 MKX, and 2019 Nautilus vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal.To correct the condition, follow the Service Procedure.
• 10164508Aug 9, 2019Visibility (wipers, defrost, mirrors). Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found…
• 10164497Aug 7, 2019Electrical system. For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable…
• 10163593Jul 29, 2019Electrical system. Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the body control module (BCM) is internally damaged and requires replacement. The BCM should only…
• 10163590Jul 22, 2019Transmission and drivetrain. Some 2019 Edge/Nautilus vehicles equipped with an 8F57 transmission may exhibit harsh engagements when shifting from PARK to REVERSE, PARK to DRIVE and or REVERSE to DRIVE. These harsh engagements may result in an engagement clunk from the driveline. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
• 10163589Jul 22, 2019Visibility (wipers, defrost, mirrors). Some 2015-2019 Edge vehicles build on or before 5-Nov-2018 may exhibit snow and/or ice accumulation below the wiper blade park position, causing the wipers to have intermittent operational issues. If normal diagnostics do not result in a root cause determination, replace the drivers side wiper motor with updated service part FT4Z-17508-H, and make sure the customer is advised to keep the cowl area clean of ice and…
• 10163576Jul 9, 2019Transmission and drivetrain. Some 2019 Edge/Nautilus/Transit Connect vehicles equipped with a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0766 stored in the powertrain control module (PCM) and/or intermittent or delayed reverse engagement concerns. This may be due to contamination in the main control valve body separator plate orifice. To correct the condition, follow the…
• 10162083Jun 17, 2019Equipment, Transmission and drivetrain, Electrical system. Some 2019 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit an AWD System Disabled message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) C0095:99. This may be due to the calibration of the AWD module. Using the latest software level of the appropriate Ford diagnostic scan tool, reprogram the AWD module. For claiming, use causal part 4000 and applicable labor times…
• 10162062Jun 13, 2019Engine cooling. Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant…
• 10162078Jun 7, 2019Engine cooling. Some 2018-2019 F-150 vehicles built on 23-Sep-2018 and through 28-Mar-2019 and 2019 Edge/Nautilus/Continental/MKZ vehicles built on 4-Dec-2018 and through 29-Mar-2019 and Fusion vehicles built on 16-Jan-2019 and through 12-Apr-2019 equipped with a 2.7L/3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module…
• 10160946May 27, 2019Transmission and drivetrain. 2019 Edge and Nautilus vehicles, equipped with AWD and built on 22-Jan-2019 and through 03-Mar-2019, exhibit a noise from the rear of the vehicle when a door is opened or after KOEO/KOER. The rear drive unit (RDU) in these vehicles uses a brushless DC motor to vary the amount of torque to the rear axle, and during functional verification, it produces a noticeable noise that is a normal function of the RDU.
• 10160952May 20, 2019Exterior lighting, Visibility (wipers, defrost, mirrors). Certain 2019 Model Year Edge Vehicles With Adaptive LED Headlamps - Headlamp Control Module Reprogram
• 10160931May 10, 2019Transmission and drivetrain. On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter…
• 10160880May 6, 2019Equipment. Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S.
• 10159494Apr 26, 2019Engine. SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts.
• 10159489Apr 26, 2019Equipment, Electrical system. Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S.
• 10159454Apr 15, 2019Engine, Engine cooling, Transmission and drivetrain. Some 2019 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engines built on or before 15-Mar-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2282 stored in the powertrain control module (PCM). This concern may be due to an intermittently stuck open brake vacuum tube assembly causing an uncommanded high air flow intake manifold leak. To resolve the condition…
• 10159506Apr 11, 2019Equipment, Electrical system. SSM 47925 - 2019 Various Vehicles - SYNC 3 - Infotainment Screen Concerns, Wi-Fi ConnectionMessage, Rear View Camera Operation Some 2019 vehicles equipped with SYNC 3 may have the following intermittent symptoms: a Wi-Fi connection pop up every key cycle, frozen unresponsive screen, a solid blue screen when moving forward at speeds above 10 mph, the rear view camera remains on the screen at speeds below 10 mph, or…
• 10159508Apr 10, 2019Engine cooling, Engine. SSM 47922 - Various Vehicles - 2.7L/3.0L EcoBoost Engine - Oil Filter Service Tip When servicing the oil filter on vehicles equipped with a 2.7L or 3.0L EcoBoostengine it is critical to inspect the oil filter housing center stem to verify is not separated or damaged. If the center stem is damaged or separated from the housing this will result in oil flow through the reservoir drain port causing low engine oil…
• 10159460Apr 2, 2019Electrical system. Some 2019 Edge and Nautilus vehicles built on or before 14-Nov-2018 equipped with a power liftgate may exhibit a discharged battery, interior lamps cycling on and off erratically and/or a Liftgate Ajar message in the instrument panel cluster (IPC) when the liftgate/doors are shut. This may be due to the calibration of the rear gate trunk module (RGTM) keeping the module awake. Reprogram the RGTM using the latest…
• 10159459Apr 2, 2019Transmission and drivetrain. Some 2019 Edge/Nautilus vehicles equipped with a 8F57 transmission and built on or before 01-Mar-2019 may exhibit harsh/bumpy upshift, downshift and/or engagement concerns. This may be due to various powertrain control module (PCM) software parameters for upshift flares, stationary and rolling engagements, and coasting downshift bumps. To resolve the condition, reprogram the PCM.
• 10156592Mar 18, 2019Electrical system, Body and structure. Some 2019 Edge/Nautilus vehicles built on or before 07-Mar-2019 may exhibit an inoperative power liftgate with diagnostic trouble code (DTC) B144F:79 stored in the rear gate trunk module (RGTM). This may be due to the calibration of the RGTM. To resolve the concern, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part number 14B291 and Section…
• 10156575Mar 12, 2019Steering. Some 2017-2019 F-Super Duty, 2017-2019 Continental, 2016-2019 Edge, 2016-2018 MKX, 2019 Nautilus vehicles may exhibit a U3000:49 diagnostic trouble code (DTC) setting in the Steering Effort Control Module (SECM) with no other DTCs present. To eliminate the DTC, perform the IDS SASM module reset routine. The IDS reset routine is available under Toolbox > Chassis > Steering > Adaptive Front Steering > SASM Module…
• 10156564Mar 5, 2019Electrical system. Some 2019 Mustang, Continental, Fusion, MKZ, F150, Transit Connect, Ranger, Edge or Nautilus with SYNC 3 may have the following intermittent symptoms: a solid blue screen when moving forward at speeds above 10 mph, the rear view camera remains on the screen at speeds below 10 mph, or inoperative infotainment applications. To resolve this concern, check for a SYNC software update under the OASIS Tab SYNC selection…
• 10156560Mar 1, 2019Electrical system. Some 2019 Mustang/Fusion/Edge/F-150/Continental/MKZ/Nautilus/Ranger vehicles with SYNC 3 may show a pop-up message every key cycle that states Network Connection Needed - To complete the system updates your vehicle should connect to a Wi-Fi network or through the FordPass/LincolnWay app. Until the update is completed, some features may not be available.
• 10156887Feb 22, 2019Electrical system. Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement.
• 10155575Feb 22, 2019Electrical system. Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement.
• 10156884Feb 21, 2019Engine cooling, Brakes. Some 2019 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2282 stored in the powertrain control module (PCM). This concern may be due to an intermittent stuck open brake vacuum on demand valve causing an uncommanded high air flow intake manifold leak. Inspect the vacuum on demand valve…
• 10156867Feb 21, 2019Transmission and drivetrain, Electrical system. Some 2019 Edge/Nautilus vehicles equipped with a 2.0L EcoBoost engine, built on or before 23-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0128, P0217, P02EE, P02EF, P02F0, P02F1, P044C, P1285, P1299, and/or P2196 stored in the powertrain control module (PCM). This may be due to various settings in the PCM software. To resolve the condition, update the…
• 10155572Feb 21, 2019Engine cooling, Transmission and drivetrain. Some 2019 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2282 stored in the powertrain control module (PCM). This concern may be due to an intermittent stuck open brake vacuum on demand valve causing an uncommanded high air flow intake manifold leak. Inspect the vacuum on demand valve…
• 10155555Feb 21, 2019Transmission and drivetrain. Some 2019 Edge/Nautilus vehicles equipped with a 2.0L EcoBoost engine, built on or before 23-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0128, P0217, P02EE, P02EF, P02F0, P02F1, P044C, P1285, P1299, and/or P2196 stored in the powertrain control module (PCM). This may be due to various settings in the PCM software. To resolve the condition, update the…
• 10156883Feb 19, 2019Seats, Electrical system. Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the…
• 10155571Feb 19, 2019Seats. Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the…
• 10156881Feb 18, 2019Exterior lighting. Some 2019 Edge Equipped With Adaptive Headlamps (High Series lamp - Titanium (301A) and ST (401A)) may be reported that the front headlamp lights are not bending while the vehicle is moving through a curve at speeds above 5 kph (3 mph), or that the system check outlined in the owner guide for this feature indicates the feature is not working correctly. Engineering is aware of this issue and is working on a repair…
• 10155569Feb 18, 2019Exterior lighting. Some 2019 Edge Equipped With Adaptive Headlamps (High Series lamp - Titanium (301A) and ST (401A)) may be reported that the front headlamp lights are not bending while the vehicle is moving through a curve at speeds above 5 kph (3 mph), or that the system check outlined in the owner guide for this feature indicates the feature is not working correctly. Engineering is aware of this issue and is working on a repair…
• 10156875Feb 6, 2019Engine cooling, Electrical system. Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2.7L engine may exhibit a malfunction indicator lamp (MIL) and/or wrench lamp with diagnostic trouble codes (DTCs) P0116, P0117, P0118, P0119, P0217, P0330, P1026, and/or P130D.
• 10155563Feb 6, 2019Engine cooling. Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2.7L engine may exhibit a malfunction indicator lamp (MIL) and/or wrench lamp with diagnostic trouble codes (DTCs) P0116, P0117, P0118, P0119, P0217, P0330, P1026, and/or P130D.
• 10153979Jan 28, 2019Electrical system. Some 2019 Mustang/Fusion/Edge/F-150/Continental/MKZ/Nautilus with SYNC 3 may show a pop-up message every key cycle that states Network Connection Needed - To complete the system updates your vehicle should connect to a Wi-Fi network or through the FordPass/LincolnWay app. Until the update is completed, some features may not be available. Would you like to attempt to connect to a Wi-Fi network now? This message…
• 10153969Jan 17, 2019Equipment. Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
• 10153926Jan 11, 2019Back-over prevention (rear camera). Some 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or Nautilus with SYNC 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a solid blue screen once the vehicle is at cruising speed. Some vehicles may experience inoperative infotainment applications such as Apple CarPlay. To eliminate these symptoms from occurring, it is recommended to disable the Wi-Fi in…
• 10153937Dec 17, 2018Fuel system. Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a fuel slosh noise primarily when the fuel tank is over 3/4 full and when driving at low speeds. This may be due to the fuel moving around in the fuel tank. Follow the Service Procedure steps to correct the condition.
• 10153948Dec 14, 2018Electrical system. Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the customer can either connect to a trusted WiFi network to complete the setup process or turn off WiFi in the WiFi settings located under the Settings menu. Adjusting…
• 10153946Dec 12, 2018Electrical system, Back-over prevention (rear camera), Equipment. Some 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or MKX with SYNC 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a solid blue screen once the vehicle is at cruising speed. To eliminate this symptom from occurring, it is recommended to disable the Wi-Fi in the settings menu by selecting Automatic updates. Shut off system WIFI and then disable automatic…
• 10153931Dec 4, 2018Seats, Equipment. Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump noise on turns. Follow the Service Procedure steps to correct the condition.

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