2021 Ford Edge Technical Service Bulletins

148 technical service bulletins (TSBs) are on record for the 2021 Ford Edge. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11038617Oct 14, 2026Other or unknown, Electrical system. This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display screen after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.
• 11037678Sep 22, 2026Other or unknown, Body and structure. This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner…
• 11037661Sep 17, 2026Transmission and drivetrain, Other or unknown. This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only".
• 11035269Jul 23, 2026Other or unknown, Electrical system, Fuel system. Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored.
• 11035231Jul 23, 2026Other or unknown, Transmission and drivetrain. This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only".
• 11035267Jul 21, 2026Electrical system, Other or unknown. Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-appear at every subsequent ignition cycle. Inform customers that engineering is currently working on a software update solution for this condition to be…
• 11035099Jul 15, 2026Other or unknown, Transmission and drivetrain. This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid.
• 11034134Jun 24, 2026Other or unknown, Electrical system. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.
• 11033809Jun 9, 2026Other or unknown, Electrical system. Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring
• 11031619Apr 26, 2026Transmission and drivetrain. This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid…
• 11031490Apr 17, 2026Engine. This article updates TSB 25-2154. Reasons for update: *Parts List *Service Procedure to replace the output planetary carrier assembly *Added 2023-2024 model year vehicles Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder condition, most noticeable at speeds below 60 mph (100 km/h)  No relevant diagnostic trouble codes (DTC) present  Traceable shudder…
• 11031651Apr 16, 2026Electrical system, Other or unknown. 26S09 Recall Remedy -Update to enable rearview camera image to display when in reverse after infotainment screen thermal shutdown
• 11031263Apr 2, 2026Electrical system, Lane departure. Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the…
• 11030911Mar 31, 2026Engine. Certain 2021 - 2022 Model Year Various Vehicles Engine Valve Inspection Test This submission includes : Technical Instructions Updated wording and description with additional photo.
• 11030282Mar 25, 2026Other or unknown, Back-over prevention (rear camera), Lane departure. Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
• 11029921Mar 9, 2026Other or unknown. This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner…
• 11029052Feb 24, 2026Other or unknown, Electrical system, Body and structure. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM).
• 11029354Feb 19, 2026Other or unknown, Visibility (wipers, defrost, mirrors), Electrical system. "25S49 Recall Remedy: -Infotainment software update to address frozen screens"
• 11028804Feb 9, 2026Transmission and drivetrain. This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.
• 11028289Jan 21, 2026Other or unknown, Visibility (wipers, defrost, mirrors), Electrical system. "Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space."
• 11026928Dec 2, 2025Other or unknown. Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
• 11025611Nov 12, 2025Transmission and drivetrain, Electrical system. Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
• 11025530Nov 10, 2025Transmission and drivetrain. This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.
• 11024526Oct 21, 2025Electrical system, Lane departure. Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the…
• 11024271Oct 7, 2025Engine. Some 2021-2023 Explorer vehicles equipped with a 3.0L EcoBoost engine, 2021-2023 Aviator vehicles equipped with a 3.0L EcoBoost or 3.0L plug-in hybrid electric vehicle (PHEV) engine, 2021-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost, 2021-2024 F-150 vehicles equipped with a 2.7L EcoBoost, and 2021-2024 Bronco and 2024 Ranger vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit a…
• 11024199Oct 1, 2025Other or unknown, Body and structure. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
• 11022354Aug 25, 2025Other or unknown, Engine. NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 24S55 – Supplement #1 Dated: August 15, 2025 Customer Satisfaction Program 24N12 Dated June 19, 2025 New! REASON FOR THIS SUPPLEMENT • Rental Vehicles: Added specification that long block replacement must be approved by SSSC for rental coverage to apply. • Labor Allowances: Added labor operation for photo submission on all vehicles and labor operation for…
• 11021975Aug 14, 2025Other or unknown, Visibility (wipers, defrost, mirrors). Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown…
• 11021358Jul 29, 2025Electrical system. Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.
• 11020999Jul 25, 2025Transmission and drivetrain. This article supersedes TSB 24-2386 to update the Service Procedure and Part List. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trouble codes DTCs present Note: Three (3) new Essential Special Service Tools (ESSTs) are required to service the internal clutch pack on vehicles…
• 11020957Jul 23, 2025Visibility (wipers, defrost, mirrors), Other or unknown. For 2018-2024 Edge and 2018-2025 Mustang vehicles, if diagnostics lead to the sun visor as the causal part, a new lower level part is available (DS7Z-9904132-A). It is not necessary to replace the sun visor assembly if only the clip is damaged.
• 11020044Jun 25, 2025Engine, Transmission and drivetrain. Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C…
• 11019702Jun 20, 2025Other or unknown, Electrical system. Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module.
• 11020078Jun 19, 2025Engine. Certain 2021 - 2022 Model Year Various Vehicles Engine Valve Inspection Test
• 11018521May 13, 2025Transmission and drivetrain, Engine. Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush.
• 11018198May 6, 2025Other or unknown. Some of the vehicles listed in the Model statement above exhibit all of the following conditions:  Shudder condition, most noticeable at speeds below 60 mph (100 km/h)  No DTCs present  Traceable shudder event with IDS/FDRS reading. Refer to Figure 1. Sometimes this is perceived/felt as an engine misfire. This may be due to an internal issue with the torque converter.
• 11015546Mar 7, 2025Other or unknown. Some 2019-2024 Edge and 2019-2023 Nautilus vehicles equipped with a 2.0L engine may exhibit a repeat block heater failure.
• 11015514Mar 4, 2025Other or unknown. Some 2021-2024 Bronco Sport, 2020-2024 Escape/Corsair/Edge/Nautilus/Transit Connect and 2022-2024 Maverick vehicles may exhibit erratic shifting and/or a transmission fluid venting condition. If during the preliminary inspection the transmission fluid is found to be a foamy pink color, this may indicate possible cross contamination of engine coolant and transmission fluid due to an internally leaking transmission…
• 11012854Jan 11, 2025Other or unknown. Some 2018-2024 F-150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate.
• 11010950Nov 27, 2024Other or unknown. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.
• 11011209Nov 7, 2024Other or unknown. "Quality improvements include: -Adds a ""some display features may be temporarily unavailable"" message to the SYNC screen when a SYNC update is installing."
• 11009439Oct 28, 2024Other or unknown. Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
• 11009445Oct 24, 2024Other or unknown. Some 2018-2024 F150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L EcoBoost or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate.
• 11010213Oct 18, 2024Other or unknown. "Quality improvements include: -Improved error logging and fault recovery for the Battery Health, Wheel Alignment, Wheel Vibration, and Key off load monitors."
• 11009919Oct 17, 2024Other or unknown. Quality improvements include: -Telematics Control Unit mantains its country code after updates -Ensures factory software image cannot be loaded onto the Telematics Control Unit once a production software has been loaded -Stolen Vehicle Service enhancement
• 11008948Oct 10, 2024Other or unknown. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
• 11010210Oct 5, 2024Other or unknown. Quality improvements include: - Improved networking quality for software updates. -Allows vehicle access during OTA update. - Minor ECG updates - not customer facing. - Improved connectivity - Reduces Key Off Load battery drain.
• 11007916Sep 12, 2024Other or unknown. Unable To Update APIM, TCU Or GWM With FDRS And USB Drive - TSB 22-2404 Module Recovery App No Longer Available on FDRS
• 11001112May 30, 2024Other or unknown. Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global…
• 10254138Apr 24, 2024Equipment. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet…

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