2022 Ford Escape Phev Electrical system Problems

“I responded several times to ford's letters (ford customer relationship center), including today and was told ford will not fix the problem at this time putting my family's life at risk, especially our 2 year old son that the engine can go on fire. should i take legal action?”

“I purchased this 2022 Ford Escape plug-in hybrid vehicle New in October 2022. In May 2023 I received a recall notice 23S27 / NHTSA Recall 23V380 from Ford Motor Company. According to this recall notice, the parts for the repair to the Engine were expected to be available in October 2023. I have not received any further communication from Ford Motor Company regarding this recall and it is now November 2023. This exceeds a reasonable time to expect repair of this defect. …”

“Ford issued a recall on my vehicle in January 2025. They state that I cannot charge my car until they fix it, or it could catch on fire. I paid $8,000 extra for a car I can charge, and almost never use my gas engine. I have now not been able to charge my car for 5 months and there is no fix available and Ford has moved the expected fix date from Q2 2025 to Aug/Sep 2025. I also have to pay additional taxes in the state of Vermont for my plug-in, which I can't actually plug-in, and paid $2k for a home charger which is now useless. …”

“My PHEV car randomly and suddenly has loss of propulsion creating a safety hazard in traffic. It seems to occur at low speeds, sometimes from waiting in line at an intersection. This fault produces a solid red battery warning light, but no additional safety warnings, nor an error code for diagnostics. I have experienced this fault randomly in April, May, and June. The worst experience was within intersection traffic when I was unable to accelerate; just coasted with cars whizzing past. My usual dealership servicing staff were unable to reproduce the error. …”

“Ford states that if I charge my vehicle it will catch on fire. I paid $8,000 extra to have a plug-in vehicle and I haven't been able to charge it for months. Ford said they would fix this in Q2 2025 and this has now been pushed to maybe September 2025 . I don't feel safe driving this vehicle, but I have to use it to get my child to daycare each day. I believe it's completely unreasonable to tell me that the vehicle I purchased to plug-in and drive using battery, which has been over 50% of all my driving in the last 3 years, can't be used to drive on the battery. …”