2017 Ford Escape Technical Service Bulletins

249 technical service bulletins (TSBs) are on record for the 2017 Ford Escape. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10095179Jan 24, 2017Brakes. Some 2016-2017 escape vehicles equipped with a 1.6l/1.5l awd or a 2.0l fwd/awd built on or before 19-nov-2016 may exhibit front brake squeal when applying the brakes. The noise most commonly occurs after the brakes have warmed up, however the noise may occur during other driving conditions. If the front brakes display a continuous squeal noise, install front lining kit cv6z-2001-n. Reference workshop manual (wsm)…
• 10095165Jan 18, 2017Electrical system. Some 2017 escape vehicles equipped with sync connect and ordered with a ford original accessory(foa)/factory invoiced accessory (fia)remote start system may exhibit a concern that the engine cannot be remote started using the fordpass application if the foa/fia remote start system has not been installed.
• 10095126Jan 13, 2017Brakes. Some 2017 escape vehicles equipped with 17 inch wheels built on or before 10-october-2016 may exhibit an illuminated electric park brake warning indicator with diagnostic trouble codes (dtcs) c1034, c1a43, c2005, c2007, c2008 and/or u2002. Four wheel drive (4wd) vehicles may also exhibit an anti-lock brake system (abs) lamp illuminated with dtcs c003a or c0037. Follow the service procedure steps to correct the…
• 10095154Jan 10, 2017Engine. To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored…
• 10094643Dec 22, 2016Engine. Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. To reduce the possibility of damage, carefully pull straight upward on the underside of the cover at each fastener location to remove. Do not pull the cover forward or to the side.
• 10094625Dec 14, 2016Transmission and drivetrain. The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). For all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. If a concern is intermittent and no dtcs are present, refer to historical dtcs and the pc/ed, section 3 no dtcs present index chart for further information.
• 10094619Dec 12, 2016Steering. 2017 escapes equipped with 301a technology package have the lane keeping system feature. If a customer has a steering pull or vehicle drift concern and the vehicle is equipped with the lane keeping system, ensure that the customer is aware of the lane keeping aid feature on their vehicle and how it works. The system detects unintentional drifting toward the outside of the lane and alerts or aids you to stay in the…
• 10094606Dec 2, 2016Brakes. Some 2017 escape vehicles equipped with 17 inch wheels built on or before 10-oct-2016 may exhibit an electric park brake warning with diagnostic trouble codes (dtcs) c1034, c1a43, c2005, c2007, c2008 and/or u2002. 4 wheel drive (4wd) vehicles may also exhibit an anti-lock brake system (abs) light on with dtcs c003a or c0037. If a vehicle comes in for this concern, inspect the electric park brake/brake skid control…
• 10093865Dec 2, 2016Electrical system. Some 2015-2017 escape vehicles equipped with emtc and built on or before 8-apr-2016 may exhibit incorrect air distribution from the instrument panel registers when panel mode is selected on the heater ventilation air conditioning (hvac) control panel. Follow the service procedure steps to correct the condition.
• 10095968Nov 2, 2016Equipment. 2013-2017 escape vehicles equipped with moonroof exhibit a small vent opening position of 5 mm. This is the normal vent position for optimal nvh/windnoise qualities. When the vent is closed, the moonroof will open to the 10 mm position then close. The sliding glass also opens to the 10 mm position to give the glass enough clearance before it opens to the rearward position. This is the normal operating…
• 10095958Nov 2, 2016Engine cooling. Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) p0217, p300, p0301, p0302, p0303, p0304, p0316 and/or p1299 are present. This condition may be due to an intake manifold bolt backing out causing damage to the charge air cooler (cac). Follow…
• 10091126Oct 27, 2016Equipment. The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). For all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. If a concern is intermittent and no dtcs are present, refer to historical dtcs and the pc/ed, section 3 no dtcs present index chart for further information.
• 10091125Oct 27, 2016Visibility (wipers, defrost, mirrors). All 2013-2017 escape vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. This is a normal characteristic of the headliner and no repairs should be attempted.
• 10091101Oct 26, 2016Equipment. Some 2016-2017 escape vehicles equipped with sirius satellite radio built on or before 8/21/2106 may exhibit an intermittent concern where the audio cuts out and the radio displays a no signal message while driving in open sky conditions in certain locations in your area. This may be due to interference with cellular phone tower signals. If a vehicle displays this condition near cellular phone towers, replace the…
• 10091003Oct 26, 2016Tires. Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorrectly. Tire pressures from the factory are not set to the correct specification. Maintaining the correct tire pressure is key to the ride characteristics of the vehicle and…
• 10090990Oct 26, 2016Equipment. Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. Siriusxm traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to siriusxm traffic information. If siriusxm traffic will not load attempt…
• 10091151Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090681Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090507Oct 12, 2016Equipment. Some 2017 escape vehicles may exhibit a vibration at highway speeds above 80 km/h (50 mph) which may be attributed to short term flat spotting in the tires. Follow the service procedure steps to correct the condition.
• 10091157Oct 5, 2016Other or unknown. No description available
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109075Sep 30, 2016Equipment. Some 2017 Fusion/MKZ/MKC and Continental with all audio systems and 2017 Escape with Sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. Make sure battery is at full state of charge before attempting to restore audio operation. Audio system operation should be restored by disconnecting the negative battery cable for 10 minutes and reconnecting.
• 10109050Sep 30, 2016Engine cooling, Engine. Some 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 9-Jun-2016 may exhibit an illuminated MIL with diagnostic trouble code (DTC) P0455 and/or P144C stored in the powertrain control module (PCM) memory. This may be due to a disconnected or loose evaporative emission (EVAP) system underhood vapor line. Follow the Service Procedure steps to correct the…
• 10109048Sep 26, 2016Engine cooling, Engine. Some 2014-2017 Fusion and 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) engine may exhibit low coolant, white exhaust smoke and an illuminated MIL if diagnostic trouble codes (DTCs) P0217, P300, P0301, P0302, P0303, P0304, P0316 and/or P1299 are present. This condition may be due to an intake manifold bolt backing out causing damage to the charge air cooler (CAC). Follow…
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10109067Sep 19, 2016Electrical system, Equipment. Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due…
• 10109060Sep 9, 2016Equipment, Brakes. Some 2016-2017 Escape vehicles equipped with a 1.6L/1.5L AWD or a 2.0L FWD/AWD may exhibit front brake squeal when applying the brakes. The noise most commonly occurs after the brakes have warmed up, however the noise may occur during other driving conditions. If the front brakes display a continuous squeal noise, install front lining kit CV6Z-2001-N. Reference Workshop Manual (WSM) Section 206-03, removal and…
• 10109058Sep 8, 2016Electrical system, Equipment. Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to SiriusXM Traffic information. If SiriusXM Traffic will not load attempt the…
• 10109034Sep 7, 2016Engine, Engine cooling. Some 2017 Escape and MKC vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 20-Aug-2016 may exhibit a lack of power drivability concern with an illuminated MIL and DTC P0234 stored in powertrain control module (PCM) memory. Follow the Service Procedure steps to correct the condition.
• 10109033Sep 7, 2016Engine cooling, Vehicle speed control, Engine. Some 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) or a 2.0L GTDI engine, built on or before 20-Aug-2016 and equipped with remote start and adaptive cruise control may exhibit DTC U0104 (lost communication with cruise control module) stored in powertrain control module (PCM) memory. Follow the Service Procedure steps to correct the condition.
• 10109032Sep 7, 2016Engine cooling, Engine. Some 2017 Escape and MKC vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 20-Aug-2016 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in powertrain control module(PCM) memory. Follow the Service Procedure steps to correct the condition.
• 10079006Aug 31, 2016Body and structure, Other or unknown. Inoperative hands-free liftgate after addition of trailer hitch
• 10092555Aug 18, 2016Electrical system, Equipment, Visibility (wipers, defrost, mirrors). Some 2015-2017 focus/c-max/escape vehicles equipped with one touch up feature. The 2016-2017 workshop manual section 501-11 was updated 8/2016 with revised diagnostics, the 2015 wsm updates will follow later. Refer to the 2016-2017 wsm revised diagnostics for any of the following concerns: one-touch up feature is inoperative, window door glass does not travel fully to either open/closed position,and window bounces…
• 10092369Aug 15, 2016Transmission and drivetrain. Some 2017 escape vehicles equipped with a 1.5l or 2.0l engine and the auto start stop system, built on or before 5/18/2016, may exhibit false dtc p1935(brake switch/sensor signal) and/or p061e(internal control module brake signal performance) stored in powertrain control module (pcm) memory. Follow the service procedure steps to correct the condition.
• 10092402Aug 3, 2016Electrical system. Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in…
• 10092381Aug 2, 2016Suspension, Electrical system, Visibility (wipers, defrost, mirrors). 2017 escape vehicles equipped with ldws can require ipma camera alignment for multiple reasons as referenced in workshop manual (wsm) section, 419-07. Some of the reasons would include windshield replacement, suspension repair, alignment or modifications, interior mirror replacement or replacement of the ipma camera. On previous integrated diagnostic system (ids) software releases the ldws camera alignment function…
• 10091459Jul 21, 2016Engine, Transmission and drivetrain. Customer satisfaction program 16b31: certain 2017 model year escape vehicles equipped with a 1.5l engine - powertrain control module reprogramming
• 10091431Jul 20, 2016Engine. Some 2017 escape vehicles equipped with a 1.5l gtdi engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. The noise is noticeable because of an elevated idle speed while the vehicle is in transport mode. Do not remove the vehicle from transport mode to diagnose or perform a repair for this noise. Vehicle should only be removed from transport mode as directed by the…
• 10091272Jul 13, 2016Transmission and drivetrain. 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit (ptu) halfshaft/linkshaft seal. This may be due to a worn ptu bushing. The ptu bushing can now be repaired without ptu replacement.
• 10091267Jul 1, 2016Equipment, Electrical system. Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. Applink maybe inoperative, or the system may perform random reboots during an ignition cycle with the phone connected. Determine if the customer has an android phone with the baseball application mlb.com at bat installed.
• 10091230Jul 1, 2016Equipment, Electrical system. Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on non-navigation vehicles. Perform the following procedure to resolve. Enter bezel diagnostics per work shop manual (wsm) section 415-00. Select testing settings from the menu…
• 10091145Jun 23, 2016Equipment, Electrical system. 2017 escape - emtc - ford original accessory/factory invoiced accessory (fia) remote start - unable to enable hvac module settings during kit installation
• 10091144Jun 23, 2016Brakes. 2016-2017 escape - front brake squeal while braking
• 10081012Jun 7, 2016Equipment. 2016-2017 escape/mkc - lack of a/c cooling during pdi check
• 10078974May 24, 2016Engine, Electrical system. Some 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine and built on or before 5/11/2016 may exhibit diagnostic trouble code (dtc) p164c stored in the powertrain control module (pcm) memory with an illuminated check engine light, lack of power and/or no automatic engine restart after an extended stopstart event.
• 10078985May 10, 2016Equipment. A/c compressor lockup - vehicles in storage or used infrequently
• 10078984May 9, 2016Equipment. Sync 3 accessory protocol interface module (apim) dtcs u3000 or b108e or u1a00
• 10078983May 6, 2016Equipment. Sirius satellite radio - audio cuts out/no signal
• 10078979May 4, 2016Tires, Body and structure. Drive minimum 15 miles before diagnosing tire vibrations

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