2023 Ford Escape Technical Service Bulletins

193 technical service bulletins (TSBs) are on record for the 2023 Ford Escape. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11010612Nov 4, 2024Other or unknown. 2023 Escape vehicles equipped with a 2.5L PHEV powertrain may exhibit a condition where the DTE display (gas) disappears from the IPC. This may be due to the software installed in the IPC.
• 11009564Oct 30, 2024Other or unknown. Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity.
• 11009563Oct 30, 2024Other or unknown. Some 2020-2024 Escape and Corsair Vehicle built on or before 17-Aug 2024 equipped with the 8F35 or the HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event.
• 11009438Oct 28, 2024Other or unknown. Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
• 11010208Oct 19, 2024Other or unknown. '-Improved connectivity. -Reduces TCU based Key Off Load battery drain. - Map orientation improvement - removes false"IP Configuration Failure" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services
• 11010001Oct 18, 2024Other or unknown. Quality improvements: -Addresses Accessory protocol Interface Module reboot at start up -Charge Status messaging strategy that also follows the IPC strategy.
• 11009190Oct 17, 2024Suspension. Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct the condition, follow the Service Procedure to install brake pads with clips and if necessary, install the rear reinforced caliper bushings.
• 11008954Oct 14, 2024Other or unknown. Some 2023-2024 Escape vehicles may exhibit a condition where the image processing module A (IPMA) is unable to program with a message displayed in the Ford Diagnosis and Repair System (FDRS) scan tool indicating "Procedure Unsuccessful-Call Get Restore Invalid Hardware: RJ6T-14H107-BBB".
• 11008948Oct 10, 2024Other or unknown. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
• 11008698Oct 4, 2024Other or unknown. Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
• 11008920Oct 2, 2024Other or unknown. Some 2023 Escape vehicles equipped with a 12 inch IPC display built on or before 10-Jul-2023 may exhibit a roundabout/traffic circle arrow directing the traffic to go to the left (or clockwise) around the roundabout.
• 11008225Sep 30, 2024Other or unknown. Some 2023-2024 Escape vehicles built on or before 21-Mar-2024 and equipped with a B&O audio system may exhibit an intermittent no audio condition with diagnostic trouble code (DTC) U0238 stored in the audio control module (ACM) and/or in the accessory protocol interface module (APIM).
• 11008540Sep 27, 2024Other or unknown. "Quality improvments include: - Allows the SYNC strategy for Charge Status messaging to match the Cluster messaging strategy - Improved SYNC stabilty. - Provides enhanced security when accessing external content"
• 11007980Sep 18, 2024Transmission and drivetrain. Some 2023-2024 Escape vehicles equipped with a HF45 transmission may exhibit an illuminated powertrain malfunction (wrench) indicator with DTC P07E6 stored in the inverter system controller SOBDMC, the GSM will display a flashing P on the dial, the P on the instrument cluster is not illuminated, and the vehicle will be stuck in the park (P) position.
• 11007962Sep 18, 2024Other or unknown. Some 2020-2024 Escape, 2021-2024 Bronco Sport and 2022-2024 Maverick vehicles may exhibit the uncommanded locking of the driver door after the door is closed.
• 11007910Sep 14, 2024Other or unknown. Some 2023 Escape/Corsair equipped with 2.5L full hybrid electric vehicle (FHEV) or with plug-in hybrid electric vehicle (PHEV) powertrain may exhibit an intermittent 12V battery drain condition when the ignition is tuned off. This may be due to the heating, ventilation and air conditioning (HVAC) control module that keeps the controller network (CAN) bus active.
• 11007135Aug 21, 2024Other or unknown. Quality Improvements include: - Reduction in Key off load battery drain via Enhanced Central Gateway (ECG) controlled reset. - Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Addresses potential vehicle no start condition post OTA update.
• 11006837Aug 15, 2024Other or unknown. Some 2023-2024 Escape/Corsair vehicles equipped with driver assistance features with minor feature code DBCAB for Escape or minor feature code DBCBC for Corsair may exhibit various driver assistance feature warning messages displayed in the IPC.
• 11006521Aug 15, 2024Transmission and drivetrain. Some 2023-2024 Escape vehicles built on or before 10-Jun-2024 and equipped with 1.5L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0496 stored in the powertrain control module (PCM). To correct this condition, follow the Service Procedure to reprogram the PCM.
• 11007127Aug 9, 2024Other or unknown. Quality improvements include: - Improved Phone as A Key functionality post Enhanced Central Gateway module (ECG) reset. -Minor quality fixes in Enhanced Central Gateway module (ECG) Software, not affecting vehicle operation. - Addresses potential vehicle no start after OTA update.
• 11006477Aug 8, 2024Other or unknown. Some 2023-2024 Escape/Corsair, 2024 Nautilus vehicles may exhibit various AWD/4WD/4x4 warning messages displayed in the message center with loss of AWD function for the remainder of the active key cycle. DTCs C0095, C05D9:74, P060A, P060B, P060C, and/or P1674 may be stored in the AWD module. This condition may be due to the software in the AWD module.
• 11006452Aug 2, 2024Other or unknown. Some 2020-2024 Escape/Explorer, 2021-2024 F-150, 2022-2024 Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level…
• 11006009Jul 12, 2024Other or unknown. Quality improvements include: - Numerous minor quality fixes in ECG Software, not affecting vehicle operation. - Improves connectivity - 23 MY Eliminates a post OTA uneccessary message ""Stop Safely Now"" at startup. Clears at next key cycle.
• 11003272Jun 27, 2024Other or unknown. Quality improvements include: - Correct navigation/turn-by-turn indication in Instrument Cluster while entering a roundabout. - Gas DTE (Distance To Empty) indication appears continuously when scrolling through all Info on Demand screens. - HMI animation refinements - Eliminates single gauge flicker in ignition off. - Enlarged graphics displayed for ""keep hands on steering wheel"" message.
• 11003144Jun 27, 2024Other or unknown. Some 2021-2024 F-150/Bronco and 2023-2024 Escape/F-Super Duty vehicles built with SYNC 4 require a connected phone with Android Auto or Apple CarPlay active to enable voice interactions and use of the steering wheel voice control button. This is due to the affected vehicles not having built in voice interactions capability.
• 11003137Jun 24, 2024Engine. Some 2023 Escape/Corsair vehicles built on or before 27-Nov-2023 equipped with 1.5L/2.0L engines may exhibit a harsh engagement after auto start/stop feature restarts the engine. This may be due to the software installed in the anti-lock brake (ABS) module. To correct this condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS).
• 11003136Jun 20, 2024Other or unknown. Some 2020-2024 Escape/Corsair, 2021-2024 Bronco Sport/F-150, and 2022-2024 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled door reinforcement inertia lock within the exterior door handle. This condition occurs when the doors are closed or opened with excessive force.
• 11003130Jun 19, 2024Other or unknown, Engine. Some 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs.
• 11000741Jun 3, 2024Transmission and drivetrain. Some 2020-2024 Escape and Corsair Vehicle equipped with the 8F35 or the HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event. This may be due to the front half shaft sticking to the wheel bearing surface. To correct this condition, perform the Service Procedure below to lubricate the halfshaft and wheel bearing hub assembly mating…
• 11001112May 30, 2024Other or unknown. Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global…
• 11001142May 20, 2024Body and structure. Certain 2020 - 2023 Model Year Escape Vehicles - Inspect Front Door Check-Arm Reinforcement Spot Welds
• 11000295May 16, 2024Electrical system. Some 2021-2024 F-150-3.5L FHEV, 2020-2024 Explorer 3.3L FHEV, 2020-2024 Escape 2.5L FHEV, and 2022-2024 Maverick 2.5L FHEV vehicles may exhibit an illuminated MIL with DTC P237F and/or P2C23 stored in the powertrain control module (PCM) and no affect on drivability. This may be due to seal damage, corrosion and/or water intrusion in the exhaust coolant temperature (ECT) sensors 3 and/or 4 connector.
• 11000189May 10, 2024Other or unknown. Some 2023 Escape/Corsair vehicles equipped with 1.5L/2.0L engines may exhibit a harsh engagement after auto start/stop feature restarts the engine. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and a software solution for this condition…
• 11000187May 7, 2024Other or unknown. Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time.
• 11000180May 2, 2024Engine. Some 2023-2024 Escape vehicles equipped with a 1.5L engine may require a cylinder head replacement as directed by other service bulletins. It is not necessary to discard the 17 valve cover bolts during disassembly; these bolts can be reused up to 3 times. The Workshop Manual (WSM), Section 303-01A, is scheduled to be updated by the end of June 2024.
• 10254303Apr 30, 2024Electrical system. Software Update 23-PU0630-SX2-CLS for 2023 MY Escape vehicles is now available. Quality Improvements include: - SYNC screen will update after changing to next track from USB device. - Improves minor occurrence of gauge flicker once in ignition "off". - Enlarges graphic for "keep hands on steering wheel" message - Robustness fixes for error handling, menu browsing, navigation and audio repeaters.
• 10254138Apr 24, 2024Equipment. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet…
• 10253555Apr 5, 2024Transmission and drivetrain. Some 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs.
• 10254322Apr 4, 2024Electrical system. Quality improvements include: Numerous minor quality fixes in ECG RC9 which are not customer facing.
• 10253552Apr 3, 2024Other or unknown. Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane.
• 10252410Apr 1, 2024Equipment. Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 & Received OTA letters submitted on…
• 10251956Mar 8, 2024Electrical system. Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up…
• 10251952Mar 6, 2024Engine cooling. For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause…
• 10251947Mar 4, 2024Equipment. Some 2021-2024 Bronco/F-150, 2023-2024 Escape/F-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol interface module (APIM) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an…
• 10251934Mar 1, 2024Transmission and drivetrain. During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section…
• 10250849Feb 27, 2024Electrical system, Equipment. Some 2023 Escape vehicles built on or before 10-Jul-2023 and equipped with a 12 inch instrument panel cluster (IPC) display may exhibit a roundabout/traffic circle arrow directing the traffic to go to the left (clockwise) around the roundabout. This is incorrect and opposite to what is displayed in the center display screen. The direction of travel should be to the right (counterclockwise) around the…
• 10251241Feb 22, 2024Latches, locks and linkages. Advance Notice - Customer Satisfaction Program 23B56 Certain 2020 - 2023 Model Year Escape Vehicles - Front Door Check-Arm Reinforcement Broken Spot Welds
• 10250526Feb 16, 2024Body and structure, Equipment. 2022-2024 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2024 Expedition/Navigator vehicles built on or after 08-Jun-2022, 2022-2024 Escape vehicles built on or after 01-Jun-2022 and 2022 Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for…
• 10250308Feb 12, 2024Equipment. Some 2023 Escape vehicles may exhibit a Front Camera Fault and/or Pre-Collision Assist Fault message displayed in the instrumental panel cluster (IPC) with diagnostic trouble codes (DTCs) C1001:78 and U2107:68 stored in the image processing module-A (IPMA) when the vehicle is driven on uneven roads. This may be due to the software installed in the IPMA.
• 10251489Feb 8, 2024Electrical system, Back-over prevention (rear camera). Software Update 23-PU0630-RGT-PLO for 2023 MY Escape vehicles is now available. Quality Improvements include: - Liftgate opens fully open with exterior button press

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