2023 Ford Escape Technical Service Bulletins

193 technical service bulletins (TSBs) are on record for the 2023 Ford Escape. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10251482Feb 7, 2024Back-over prevention (rear camera), Electrical system. Software Update 24-PU0122--SPB-PUP for 2023 MY Escape Gas vehicles is now available. Quality Improvements include: - Reduced no start events. - Quicker brake release when customer shifts to R - Remembers Auto Vehicle Hold status thru key cycle - Warning lamp for park brake stuck event. - Message when shift to neutral occurs with driver off brakes. - Will no longer set erroneous "Service Park Brake Limited Function"…
• 10251457Feb 5, 2024Electrical system. Some 2023 Escape/Corsair vehicles built on or before 07-Sep-2023 may exhibit an intermittent no crank/no start condition with various lost communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or…
• 10249778Jan 30, 2024Engine cooling. Some 2023-2024 Escape vehicles built on or before 11-Jan-2024 equipped with 1.5L engines may exhibit an Engine Coolant Over-Temperature Warning message displayed in the IPC and an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions.
• 10249788Jan 25, 2024Electrical system. Some 2023 Escape vehicles equipped with a head up display (HUD) built on or before 16-Oct-2023 may exhibit a condition where the speed limit sign indicator is not displayed in the HUD. This may be due to the software installed in the HUD module.
• 10249821Jan 22, 2024Electrical system. Software Update SU6 P1 for 2023 MY Escape vehicles is now available. Quality Improvements include: - Removal of BlueCruise map expiration - Allow Vehicle entry during OTA. - Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. -Addresses SYNC reboot issue may occur after 2 hours of continuous use.
• 10249759Jan 17, 2024Back-over prevention (rear camera), Electrical system. This article supersedes TSB 23-2275 to add Step 3 to the Service Procedure, add P0402 and remove the production fix date. Some 2023 Escape/Corsair vehicles equipped with a 2.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) This may be due to the software in the powertrain control module (PCM).
• 10248999Jan 15, 2024Electrical system, Other or unknown. Some 2023 Escape/Corsair vehicles built on or before 07-Sep-2023 may exhibit an intermittent no crank/no start condition with various lost communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or…
• 10248989Jan 8, 2024Other or unknown, Equipment. Some 2023 Escape vehicles equipped with 1.5L engines may exhibit an Engine Coolant Over-Temperature Warning message displayed in the instrumental panel cluster (IPC) and an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions.
• 10247526Dec 12, 2023Back-over prevention (rear camera). Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when…
• 10246074Nov 21, 2023Electrical system. Certain 2023 Model Year Escape Vehicles - Odometer Mileage Correction
• 10245357Nov 14, 2023Equipment. Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a…
• 10246068Nov 7, 2023Engine cooling. Certain 2023 Model Year Escape and Corsair Vehicles Equipped with a 2.0L Engine - Seal Replacement for Turbocharger Coolant Return Tube to Cylinder Head
• 10245417Nov 7, 2023Equipment. Some 2023 Escape vehicles may exhibit various warning messages displayed in FordPass such as: check fuel cap, glow plug pre-heater fault, exhaust system fault, change air filter soon, air suspension fault, clean the exhaust filter, check fuel inlet, engine temperature high, anti-theft system/key fault, collision assist unavailable or instrumental panel cluster (IPC). Fordpass may also display a high voltage battery…
• 10245174Nov 2, 2023Electrical system, Other or unknown. Some 2023 Escape vehicles equipped with a 12 inch instrument panel cluster (IPC) display may exhibit a roundabout/traffic circle arrow directing the traffic to go to the left (clockwise) around the roundabout. This is incorrect and opposite to what is displayed in the center display screen. The direction of travel should be to the right (counter clockwise) around the roundabout/traffic circle.
• 10244854Oct 19, 2023Electrical system, Air bags. Some 2023 Escape/Corsair vehicles built on 6-Apr-2023 and through 11-May-2023 and 2023 Bronco Sport/Maverick vehicles built on 30-Jan-2023 and through 6-Jun-2023 may exhibit an illuminated air bag warning indicator with DTC B0082:1A stored in the restraints control module (RCM). This may be due to an issue with the passenger seatbelt retractor at connector C303B.
• 10244853Oct 17, 2023Lane departure. Some 2020-2023 Escape/Corsair vehicles may exhibit a condition where the vehicle drifts left and right within the vehicle's lane while the lane keeping assist is active. The lane keeping aid assists the driver by providing steering torque to help the driver keep the vehicle in the lane when it detects unintentional drifting toward the outside of the lane.
• 10244814Oct 13, 2023Equipment. Software Update SU4 P2 for Escape is now available. Quality Improvments include: - Various Apple Carplay quality improvements
• 10244711Oct 10, 2023Equipment, Brakes, Transmission and drivetrain. Some 2020-2023 Escape and 2021-2023 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct this condition, follow the Service Procedure to replace the standard and reinforced rear caliper bushings and apply Kluberpaste to the machined surfaces of the brake caliper and…
• 10243653Sep 28, 2023Brakes, Equipment. Some 2023 Escape, Corsair, Bronco Sport and Maverick vehicles built on 01-May-2023 and through 22-Sep-2023 may exhibit a squeal and/or grinding noise and/or vibration from the front brakes while braking. This may be due to excessive wheel hub lateral runout. To correct this condition, remove the front brake disc(s) of the affected wheel(s). Refer to the Workshop Manual (WSM), Section, 206-03. Clean the raised…
• 10243611Sep 22, 2023Fuel system. 2022-2023 Escape and Bronco Sport vehicles equipped with 1.5L engines should add local fuel once the vehicle arrive to the dealership to reduce the risk of driving performance issues such as: rough operation, idle quality, engine misfires, lack or loss of engine power. These conditions may occur due to different fuel specifications between manufacturing plant and final market. Make sure that the vehicles in stock…
• 10243482Sep 7, 2023Latches, locks and linkages, Body and structure. Some 2020-2023 Escape/Corsair vehicles may exhibit a door ajar warning indicator or higher than expected efforts to fully close doors. Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under its own weight. Push/pull effort must be applied to doors…
• 10243479Sep 4, 2023Electrical system. Some 2021-2023 Ford and Lincoln vehicles may exhibit DTCs U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. DTC U2100 may set when the module has not been properly…
• 10241624Aug 30, 2023Latches, locks and linkages, Electrical system. Some 2023 Escape vehicles built on or before 03-May-2023 and not equipped with a keyless entry keypad may exhibit the door keypad code menu item being shown in vehicle settings menu of the center display screen. This may be due to the configuration of the SYNC module (APIM). To correct this condition, download and run the APIM - SYNC Module Configuration application in the Ford Diagnosis and Repair System (FDRS).
• 10241546Aug 30, 2023Transmission and drivetrain, Electrical system. Some 2023 Escape/Corsair vehicles built on or before 25-May-2023 equipped with a 2.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300 and/or P0316. This may be due to the software in the powertrain control module (PCM). To correct this condition, follow the Service Procedure to reprogram the PCM.
• 10241545Aug 30, 2023Engine cooling. Some 2022-2023 Bronco Sport/Escape vehicles equipped with a 1.5L engine and 2022-2023 Corsair vehicles equipped with a 2.5L engine, built on 01-Sep-2022 and through 06-Apr-2023, may exhibit a low coolant level with engine oil in the coolant and/or coolant in the engine oil. This may be caused by an internal oil cooler leak. To correct this condition, follow the Service Procedure to test and replace the oil cooler.
• 10241599Aug 21, 2023Electrical system. Some 2023 Escape vehicles may exhibit various warning messages displayed in FordPass such as: check fuel cap, glow plug pre-heater fault, exhaust system fault, change air filter soon, air suspension fault, clean the exhaust filter, check fuel inlet, engine temperature high, anti-theft system/key fault, collision assist unavailable or instrumental panel cluster (IPC) and Fordpass displayed a high voltage battery…
• 10241597Aug 21, 2023Visibility (wipers, defrost, mirrors), Equipment. Some 2021-2023 Bronco Sport and 2020-2023 Escape vehicles may exhibit a rattle or flapping noise coming from the rear air extractors while driving. This may be due to the normal operation of the rear air extractors. To determine if this is a normal condition, perform a road test at 40 mph (65 km/h) or above. Inspect if the noise is coming from the rear extractors. During the road test alternate air conditioning…
• 10241549Aug 14, 2023Electrical system. Some 2023 Escape vehicles equipped with a 12 inch instrument panel cluster (IPC) display may exhibit a roundabout/traffic circle arrow directing the traffic to go to the left (or clockwise) around the roundabout. This is incorrect and opposite to what is displayed in the center display screen. The direction of travel should be to the right (or counter clockwise) around the roundabout.
• 10241627Aug 2, 2023Electrical system. In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent…
• 10240577Aug 1, 2023Equipment, Other or unknown, Transmission and drivetrain. Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left…
• 10239623Jul 19, 2023Transmission and drivetrain, Engine cooling. Some 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with the 1.5L engine may exhibit a lugging vibration and/or boom noise while driving in gears 5-8 at approximately 1500 engine revolutions per minute (RPM). This may be felt more when the engine is under a light to moderate load. A vibration and/or boom noise could be generated from the firing frequency of the 3 cylinders or when cylinder…
• 10239477Jul 12, 2023Electrical system. Some 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the…
• 10238461Jul 3, 2023Electrical system, Equipment. Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time.
• 10237796Jun 12, 2023Body and structure. Some 2023 Escape vehicles built on or before 6-May-2023 may exhibit a condition where the power liftgate does not close when using the power liftgate control switches. The vehicle may exhibit diagnostic trouble codes B1454 and/or B1455. Prior to following Workshop Manual (WSM) diagnostic procedures, remove the liftgate left/right/center upper trim panels. Refer to WSM, Section 501-05 Interior Trim and Ornamentation…
• 10240743Jun 8, 2023Equipment. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
• 10237335May 23, 2023Transmission and drivetrain. Some 2022-2023 F-150/Bronco/Expedition/Navigator/Escape/Corsair/Bronco Sport/Edge/Mustang vehicles built on 04-Sep-2022 and through 30-Dec-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0230 stored in the powertrain control module (PCM). The vehicle may also experience a no start or stall after start. This may be due to an internal PCM issue.
• 10236590May 22, 2023Electrical system. 2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the Technician to verify the low voltage connections, when no actual fault is present. The technician will need to delete the WiFi connection…
• 10236579May 19, 2023Latches, locks and linkages. Some 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled permanent engagement inertia lock within the exterior door handle, this condition occurs when the doors are closed or opened with excessive force.
• 10236036May 3, 2023Equipment. This article supersedes TSB 22-2278 to update the vehicle model years affected and the part list. For 2020-2023 Escape/Corsair vehicles, the roof opening panel frame mechanism kits have been released for service. These components can now be serviced separately and no longer require replacement of the entire roof opening panel frame. To correct the condition, follow the Service Procedure to install the roof opening…
• 10235153Apr 4, 2023Body and structure. For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist.
• 10233921Mar 27, 2023Electrical system. Some 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the…
• 10233743Mar 17, 2023Transmission and drivetrain. 2023 F-150/Escape/Explorer/Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit diagnostic trouble codes (DTCs) P0A7D and/or P0DE6 and the vehicle identification number (VIN) is not recognized by the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The technician will need to manually enter the vehicle charging mode by selecting 2022 model year, then enter the make…
• 10217839Aug 10, 2022Transmission and drivetrain. Some 2018-2022 Ford and Lincoln vehicles equipped with the 8F35 transmission built on or before 16-Mar-2022 may exhibit transmission slip during acceleration from a stop when hot. This may be due damaged internal case half pump seals (7N265). To correct the condition, remove the transmission and replace the internal case half pump seals. Refer to Workshop Manual (WSM), Section 307-01.

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