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Body and structurePart report

2002 Ford Explorer Sport Trac Body and structure Problems

Complaints
16about this part
Share
11%of 144 total for the year
Median mileage
52,120miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 16 complaints about the body and structure of the 2002 Ford Explorer Sport Trac, 11% of the 144 complaints for this model year. Where a mileage was given, the median is 52,120 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I am experiencing a loud clanking and crashing sound emitting from under vehicle while driving on public highways with minimal bumps at various speeds with increased roll movement while cornering. After investigation, I found the body mounts to be crumbling apart, body mounts missing large chunks of material and other body mounts are soft and jelly like when touched. These Ford body mounts have been engineered improperly and have reached a premature failed state. …”

NHTSA complaint #10468129, filed 2012-07, 110,000 miles

“There is extreme deterioration of the rubber body mount bushings...these are what holds the cab to the frame. The ones on my 2002 Ford Explorer Sport Trac are so badly deteriorated that what rubber is left will crumble in my fingers.”

NHTSA complaint #10303600, filed 2010-02, 42,302 miles

“Ford explorer sport-trac 2001-2005 the body mounts are crumbling, known defect on all these vehicles, inferior rubber - causing exposure of body to frame. Potential safety issue - could very likely can cause roll-overs as the rubber disintegrates there is no support between the body and the frame. Ford is aware of this defect but has not done anything to rectify the problem.”

NHTSA complaint #10382471, filed 2011-02, 96,793 miles

“The body mounts have deteriorated to a point that they are crumbling and are not supporting the frame to the body and need to be replaced for safety reasons. The transmission failed without any warning and had to be rebuilt. Neither of these problems should exist on a vehicle that is well maintained and has only 52,000 miles. These problems appear to be common with this vehicle and need to be addressed by Ford.”

NHTSA complaint #10441506, filed 2011-12, 52,120 miles

“Body/chassis mounts are deteriorating and crumbling. Body is now loose on the frame and has slight movement. These mounts are not rubber like most; they are some sort of urethane composite. Internet research and truck owner sites confirm this to be a common problem. Ford does not see this as a safety/recall issue and has directed owners of suspect vehicles to your department. This particular vehicle has never been in salt or snow and has always been in north carolina. …”

NHTSA complaint #10486572, filed 2012-11, 140,000 miles

Body and structure: other model years

YearComplaintsShare of year
2010310%
200722%
20051117%
2004910%
20031013%
20021611%
20012716%
1997117%

Other parts of the 2002 Ford Explorer Sport Trac

Transmission and drivetrain
32 complaints
Engine cooling
23 complaints
Electrical system
21 complaints
Brakes
19 complaints
Vehicle speed control
19 complaints
Fuel system
14 complaints
Latches, locks and linkages
9 complaints
Exterior lighting
7 complaints
Seats
5 complaints
Suspension
5 complaints
Seat belts
2 complaints
Steering
2 complaints

← All problems reported for the 2002 Ford Explorer Sport Trac

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology