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SuspensionPart report

2002 Ford Explorer Sport Trac Suspension Problems

Complaints
5about this part
Share
3%of 144 total for the year
Median mileage
70,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the suspension of the 2002 Ford Explorer Sport Trac, 3% of the 144 complaints for this model year. Where a mileage was given, the median is 70,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I am experiencing a loud clanking and crashing sound emitting from under vehicle while driving on public highways with minimal bumps at various speeds with increased roll movement while cornering. After investigation, I found the body mounts to be crumbling apart, body mounts missing large chunks of material and other body mounts are soft and jelly like when touched. These Ford body mounts have been engineered improperly and have reached a premature failed state. …”

NHTSA complaint #10468129, filed 2012-07, 110,000 miles

“When I would make a sharp left hand turn and use the brakes the brakes would pulsate and would not stop the truck right away. It would act like it had hit ice and its was the middle of summer. It would still move about a foot. I took it to a shop to have it looked at and was told he gets alot of Ford's that do this and they don't have a recall on this. The shop replaced the part in the hub or wheel not sure and now its fine but it cost me over 500.00 and I only have 50,000 miles on it. I know that parts wear bout but this was a failure of a part that should not have gone bad. …”

NHTSA complaint #10241635, filed 2008-09, 50,000 miles

“The body mount insulators deteriorated and the body could come loose from the chassis. Ford wants over 3000 dollars for this repair which is an obvious material flaw.”

NHTSA complaint #10620689, filed 2014-08, 23,000 miles

“They were rotten and falling apart, I was looking online and everybody had the same problem. That should be a manufactured recall. It's a safety hazard.”

NHTSA complaint #10519526, filed 2013-06, 90,000 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
201013%
200744%
200523%
20041416%
200379%
200253%
20011610%
1997117%

Other parts of the 2002 Ford Explorer Sport Trac

Transmission and drivetrain
32 complaints
Engine cooling
23 complaints
Electrical system
21 complaints
Brakes
19 complaints
Vehicle speed control
19 complaints
Body and structure
16 complaints
Fuel system
14 complaints
Latches, locks and linkages
9 complaints
Exterior lighting
7 complaints
Seats
5 complaints
Seat belts
2 complaints
Steering
2 complaints

← All problems reported for the 2002 Ford Explorer Sport Trac

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology