2004 Ford Explorer Sport Trac Suspension Problems
- Complaints
- 14about this part
- Share
- 16%of 86 total for the year
- Median mileage
- 25,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the suspension of the 2004 Ford Explorer Sport Trac, 16% of the 86 complaints for this model year. Where a mileage was given, the median is 25,000 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I had uneven wear on my tires that were the original tires from the factory. I bought the car new from the Ford dealer. I was told that the tire specs and brand were not the ideal type for this kind of vehicle. No warranty coverage given. I did buy michelin at owl and they have held up to present 2014 at 106250 miles.”
NHTSA complaint #10627092, filed 2014-08, 45,000 miles“I have experienced accelerated front tire wear, and associated noise and vibration on this vehicle, with current mileage at 37000 miles. I have had the wheels balanced religiously every 5000-6000 miles since I bought it. I first noticed the wear and vibration at about 25000 miles. I took the vehicle in to have the wheels balanced and was told that the ball joints were loose and out of specification. I then returned the vehicle to the dealer to have the vibration and wear problem addressed under warranty. …”
NHTSA complaint #10177129, filed 2006-12, 25,000 miles“I am having a problem with the rear suspension on my '04 Ford Explorer Sport Trac. I have taken it to two different dealers in oklahoma city complaining of an uncontrollable bouncing when hitting certain bumps on the road at highway speeds and also speeds as low as 35 MPH. This bouncing has occurred at least a dozen times and is gettting worse. When this occurs, it causes the rear of the vehicle to jump to the side about 6 inches, which has nearly caused me to wreck twice this month. Both service departments I've visited have described this as normal for this vehicle. …”
NHTSA complaint #10121808, filed 2005-05, 15,900 miles“I purchased a 2004 Ford explorer sport tracker 11 monthes ago. The first incident was the shocks towers. So, I thought. When I brought it into the dealership, they said it wasn't the shock towers but the sway bar. This occurred around september 2004.. Than I brought it into the dealership again because the transmission was slipping. I was told the transmission was brought into the shop. I only have 23,000 miles on the truck. When I bought this truck it had 23 miles on it when it brought it. I have put alot of highway miles on it. But the transmission should not have need to be rebuilt.”
NHTSA complaint #10105921, filed 2005-01, 19,000 miles“- the contact owns a 2004 Ford Explorer Sport Trac. There was a vibration in the vehicle, and the vibration increased as the speed increased. The failure happened intermittently, however , the frequency was starting to increase. There were no warning indicators. The failure mileage was 100 miles. The dealer had diagnosed the vehicle as needing new tires. The tires were replaced and the vibration continued. The dealer then diagnosed the failure as characteristic of the vehicle. The contact has repair invoices. The current mileage was 39,000.”
NHTSA complaint #10186400, filed 2007-03, 39,000 milesRelated service bulletins
- 10013365Nov 1, 2004Squeaking noise from rear sway bar link.
Suspension: other model years
Other parts of the 2004 Ford Explorer Sport Trac
13 complaintsTransmission and drivetrain
13 complaintsBody and structure
9 complaintsVehicle speed control
8 complaintsElectrical system
7 complaintsEngine cooling
7 complaintsTires
6 complaintsOther or unknown
5 complaintsSeat belts
5 complaintsBrakes
4 complaintsFuel system
4 complaintsSteering
3 complaints
← All problems reported for the 2004 Ford Explorer Sport Trac
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology