2011 Ford Explorer Visibility (wipers, defrost, mirrors) Problems

“I had started the car before our trip with the remost start and it warmed up for 10 minutes. We were about 15 minutes into our trip and driving down the I-96 expressway in grand rapids, mi near exit 43 (28th street), 65 MPH, 9:45pm, 32-33 degrees outside and raining, rear window defroster on as well as auto temp control at 70 degrees. All of a sudden the rear window loudly explodes inwards and showers our 10 year old daughter with glass (she was the only passenger in the third row) as well as into the passenger compartment. …”

“My vehicle was on the road in motion when I heard a creaking/clanking noise on the front right side near the tire. After taking my vehicle to the dealership to determine what the cause of the noise was, I was advised that it was a faulty front right strut and spring assembly. I had my mechanic replace both the front and left struts. After doing a lot of research on the internet from other Ford Explorer owners , I believe that strut and spring assembly are manufacture defects. While backing up my vehicle, I noticed that the back up camera was blank and not working. …”

“I have a 2011 Ford Explorer and the sun visors do not allow me to make small adjustments to block the sun. When the visor is fully opened I cannot make 1/4 or 1/2 inch adjustments. I almost have to bring the visor half way down before it holds in place. Then it blocks my view of traffic. I've notified champion Ford katy and they didn't know what to do. I can make small adjustments when the visor is facing me. This leads me to believe that it is manufactured or installed backwards.”

“My vehicle was parked in the driveway, where it had been since the previous day. I opened the front drivers side door and got into the car. I put the keys into the ignition switch and started the vehicle. At this point I closed the drivers side door. At this moment I heard a loud pop sound. I looked into the rear view mirror and saw a large hole in the glass of the upper center portion of the rear window. Upon further inspection the remaining glass was shattered and spider webbed. There was glass on the ground outside the vehicle as well as in the rear compartment of the car.”

“As I am outside talking to a neighbor I hear a weird sound, then I see pieces of debris on the ground near the rear of my 2011 Explorer, as I get closer I see pieces of shattered glass just crumbling before my eyes and falling onto the ground. As I look up my rear window liftgate glass is just shattered. I cant believe my eyes because I know nobody or no object hit the glass. This has to be a Ford defect in the glass and has to be recognized by them. However they are denying me the right to be covered under my extended warranty I had purchased. The Explorer barely has 11,000 miles on it. …”