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Visibility (wipers, defrost, mirrors)Part report

2025 Ford Explorer Visibility (wipers, defrost, mirrors) Problems

Complaints
13about this part
Share
12%of 107 total for the year
Median mileage
7,550miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 13 complaints about the visibility of the 2025 Ford Explorer, 12% of the 107 complaints for this model year. Where a mileage was given, the median is 7,550 miles. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Bought my new 2025 explorer an 2 days laterits been parked I noticed a craked on the windshield there is no rock ship nor nothing hit it but i did notice theres 2 cracks on the top black part of windshield where it just out of nowhere keeps cracking down took it to safelite an they said thats a Defect on the windshield”

NHTSA complaint #11685659, filed 2025-09

“There is a large black box on the interior windshield surrounding the rearview mirror. This box blocks the defrost on the windshield, causing ice buildup on the windshield in this area thus causing ice buildup on the windshield wipers. This causes the windshield wipers to be ineffective at removing water, snow, slush, - whatever debris is on the windshield from being removed greatly decreasing visibility in freezing temperatures. I first noticed this when it started to get cold and my windshield wipers were making a strange noise. …”

NHTSA complaint #11703488, filed 2025-12

“My vehicle originally showed more than 10 open safety recalls in the FordPass app and at the servicing dealer. I saved screenshots of each recall. After Ford performed a remote over-the-air software update, all but one recall suddenly disappeared from the app even though no physical repairs were done and no documentation was provided. NHTSA still shows Recall 25V543 as incomplete, involving BCM soldering defects that can cause trailer taillamp failure, electrical malfunctions, HVAC issues, mirror/window failures, power outlet issues, and other safety-related electrical problems. …”

NHTSA complaint #11703494, filed 2025-12

“For the second time now, When changing out wiper blades, the wiper arm has sharp points which easily allow the arm to shatter the windshield. To change the wiper you have to push a button and pull quite hard which can easily cause the wiper arm to slip out of your grasp . This can cause the arm to shatter the windshield even at an inch away.”

NHTSA complaint #11747551, filed 2026-06

“The contact owns a 2025 Ford Explorer. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the doors and windows. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100.”

NHTSA complaint #11646004, filed 2025-03, 100 miles

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
2026614%
20251312%
2024314%
20231110%
20223111%
20214811%
2020706%
201983%
2018274%
2017775%
2016683%
2015452%
2014533%
2013633%
2012243%
2011232%
201033%
200939%
200843%
200794%
2006163%
2005265%
20041129%
2003625%
20021384%
2001175%
2000465%
199921716%
19981086%
1997905%
1996473%
1995192%
1994716%
1993566%
1992467%
1991325%
199018%

Other parts of the 2025 Ford Explorer

Electrical system
23 complaints
Brakes
19 complaints
Other or unknown
19 complaints
Transmission and drivetrain
16 complaints
Forward collision avoidance
15 complaints
Steering
9 complaints
Engine
8 complaints
Body and structure
7 complaints
Vehicle speed control
7 complaints
Air bags
5 complaints
Exterior lighting
5 complaints
Fuel system
3 complaints

← All problems reported for the 2025 Ford Explorer

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology