2013 Ford Explorer Lane departure Problems

“The steering wheel locked at a 45degree angle while I was driving. It locked and I was unable to turn the wheels in any direction. (Diagnosed by dealership as power steering failure steering wheel locked) My safety was absolutely compromised. Imagine losing the ability to turn the steering wheel or steer in any direction while going around a corner, without any warning. Luckily I wasn't on the freeway when the steering wheel locked without warning. …”

“Upon taking off, in a busy intersection during lunch time traffic in town, a Steering Assist Failure and chime came on at the same time the power steering failed. While the steering was just shy of locked, I was able to avoid hitting oncoming traffic and aim the Explorer into a parking lot directly in my path. I put on my hazards (they should come on automatically in such instances) and the other motorists were kind and allowed me to do so since traffic around and behind me had to come to a stop. …”

“My power steering went out within 5 minutes of the service power steering now and the lane keeping system malfunction service required lights came on while I was driving on the interstate at 75 mph. When I turned off the explorer and turned it back on the power steering was completely gone. I checked on Ford's recall website and they show that there is a Customer Service Program for the Epas Steering Efforts and for Rear toe link inspection replacement , nothing stating that these Customer Service Programs were restricted at 10 years or 150,000 miles anywhere online. …”

“My water pump started having a small leak about 2 weeks ago to where I had to put water in to get to work and then again to get home. I contacted Ford to inquire about a cost for this repair and was told they had to diagnose first. Then on Friday Aug 1st my children and I were driving on the interstate and had just gotten off at our exit and the car died in the middle of busy traffic. After waiting for the car to cool, the water was added and I took the car to a Ford dealership. If I had been on the interstate when this happened we would’ve been in a serious if not deadly accident. …”

“The contact owns a 2013 Ford Explorer. The contact stated that the steering column was stiff to turn and had seized. The Lane Keep and power steering warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,013.”