2020 Ford F-250 SD Technical Service Bulletins

300 technical service bulletins (TSBs) are on record for the 2020 Ford F-250 SD. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10205728Dec 3, 2021Other or unknown. Certain 2020-2021 Model Year Super Duty Vehicles Reconfigure the RCM with As-Built Data In all of the affected vehicles, the event data recorder (EDR) was inadvertently disabled. In the event of a crash or near crash-like situation, the event data recorder within the restraint control module (RCM) will not collect and store data used to help understand how the safety systems performed. There is no impact to normal…
• 10203709Nov 25, 2021Equipment, Transmission and drivetrain. Some 2020 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F7, P2700, P2701, P2702, P2703, P2704 and/or P2705 stored in the powertrain control module…
• 10204042Nov 23, 2021Electrical system. Certain 2020 Model Year Super Duty Vehicles with XL Trim and SYNC 3 Instrument Panel Cluster Replacement In some of the affected vehicles, a coding error may have caused a 2.3” display screen instrument panel cluster (IPC) to be installed in place of the 4.2” display screen IPC, as intended with the optional SYNC 3 package. While the display screen size is smaller and appearance differences are…
• 10204040Nov 23, 2021Engine cooling. Some 2018-2021 EcoSport, Expedition, Navigator; 2019-2021 Ranger; 2020-2021 Escape, Corsair, Explorer, Transit; 2021 Bronco, Bronco Sport, Edge, Nautilus, F-150, Mustang; 2019-2022 Transit Connect; 2020-2022 Aviator, F-Super Duty; and 2022 Maverick vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0496, P0456, P0455, P04F0, and/or P0451. Ford has tested…
• 10203656Nov 19, 2021Electrical system, Equipment. This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns including but not limited to: Sirius audio…
• 10203855Nov 5, 2021Equipment, Transmission and drivetrain. Some 2021-2022 F-Super Duty vehicles may exhibit harsh or delayed engagement/shift concerns. Most concerns may be addressed with the PCM/TCM Transmission Accelerated Main Control Break In Routine. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart and/or Diagnosis By Symptom to identify the clutch(s) to be cycled.
• 10203854Nov 5, 2021Transmission and drivetrain. Some 2020-2022 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit a delayed engagement into drive and/or reverse on initial start-up. The condition may occur at times after sitting over night or for a couple of days. This may be due to the transmission fluid draining back from the torque converter. This is a normal characteristic of the 10R140 transmission and has no effect on…
• 10203852Nov 5, 2021Transmission and drivetrain. 2020-2022 F-Super Duty vehicles equipped with a 10R140 automatic transmission at times may exhibit a normal skip shift upshifting and downshifting strategy. Typical examples are 1-3 or 3-5 upshift or a 6-4 coasting downshift. This is a normal characteristic and no repairs should be attempted for this condition. For more detailed information about the 10R140 skip gear shift strategy refer to the Workshop Manual…
• 10203841Nov 2, 2021Other or unknown. Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number…
• 10202701Oct 13, 2021Transmission and drivetrain, Equipment. Some 2020 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F7, P2700, P2701, P2702, P2703, P2704 and/or P2705 stored in the powertrain control module…
• 10202705Oct 8, 2021Electrical system, Equipment. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
• 10201606Sep 27, 2021Equipment, Electrical system. Some 2018-2020 Expedition/Navigator, 2015-2020 F150 and 2017-2020 F-Super Duty vehicles equipped with power running boards (PRB) may exhibit a condition where the PRBs are disabled, changing the feature menu setting from Auto to Off mode in the instrumental panel cluster (IPC), DTC U3003:16 stored in the running board control module (RBM) and with or without an illuminated charging system indicator lamp. This may…
• 10201636Sep 23, 2021Transmission and drivetrain. Some 2020 F-Super Duty vehicles equipped with a 6.2L or 7.3L engine and a 10R140 transmission built on or before 1-Apr-2020 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P07F7 stored in the powertrain control module (PCM) and a loss of 10th gear. The vehicle may also exhibit harsh engagements and poor shift quality. This may be due to the sleeve in the CDF…
• 10201631Sep 22, 2021Transmission and drivetrain. Some 2020-2021 F-Super Duty vehicles equipped with a 6.7L engine may exhibit a low-speed downshift operation concern with automatic engine braking enabled. This may be due to the software in the transmission control module (TCM). To correct the condition, follow the Service Procedure to reprogram the TCM and powertrain control module (PCM).
• 10201645Sep 14, 2021Fuel system. Some 2020-2021 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with various fuel system related diagnostic trouble codes (DTC) stored in the powertrain control module (PCM).
• 10201628Sep 14, 2021Engine. Some 2020-2021 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0315, P054F and/or P02ED stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
• 10201609Sep 14, 2021Electrical system, Transmission and drivetrain. This article supersedes TSB 21-2055 to update the Title, Issue, Action, vehicles affected and production fix date. Some 2020-2021 F-Super Duty vehicles equipped with a 6.7L engine built on or before 10-Feb-2021 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300-P0308, P0603, P203B, P208B, P208C, P20EE, P2201, P24C2, P27B4, and/or P27B5 stored in the powertrain…
• 10201620Sep 9, 2021Equipment, Transmission and drivetrain. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
• 10201618Sep 6, 2021Visibility (wipers, defrost, mirrors), Equipment, Body and structure. Some 2015-2021 F-150, 2017-2021 F-Super Duty and 2018-2021 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open or closed, noisy operation including chatter, rattling, or grinding. This may be due to the glass panel brackets cracking and/or breaking apart. The glass panel brackets are serviceable separately from the frame assembly and require the…
• 10201612Sep 2, 2021Engine cooling, Equipment. Some 2015-2020 F-150, 2017-2020 Super Duty and 2018-2020 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the…
• 10200910Aug 31, 2021Electrical system. Some 2020-2021 F-Super Duty vehicles equipped with an electronic steering actuator and built on or before 12-Apri-2021 may exhibit various steering fault messages with diagnostic trouble code (DTC) C1B00 stored in the power steering control module (PSCM). To correct the condition, reprogram the PSCM using the latest software level of the appropriate Ford diagnostic scan tool.
• 10201034Aug 25, 2021Brakes. Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting…
• 10201020Aug 18, 2021Electrical system. Some 2020-2021 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) P0315 stored in the powertrain control module (PCM). If no drivability concerns are present, clear the DTC and retest. If the DTC returns, perform normal diagnostics per the Powertrain Control/Emissions Diagnosis (PC/ED) Manual.
• 10201019Aug 17, 2021Transmission and drivetrain. Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge…
• 10201015Aug 17, 2021Electrical system. Some 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is not showing. This may be due to the customer's phone if they are using an iPhone 12. Vehicles equipped with a wireless charging pad are designed to charge best…
• 10201013Aug 16, 2021Electrical system. Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale.
• 10200732Aug 16, 2021Electrical system. Some 2020-2021 F-Super Duty vehicles may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays on and no crank/no start. The vehicle may also have an illuminated anti-lock braking system (ABS) Indicator with DTCs C0020 and U3003 in the ABS module. This may be a result of water/moisture intrusion into the battery junction box (BJB). The…
• 10200996Aug 10, 2021Steering, Electrical system. Some 2020-2021 F-Super Duty vehicles equipped with an electronic steering actuator and built on or after 12-Apri-2021 may exhibit various steering fault messages with diagnostic trouble code (DTC) C1B00 stored in the power steering control module (PSCM). To correct the condition, reprogram the PSCM using the latest software level of the appropriate Ford diagnostic scan tool.
• 10200743Aug 10, 2021Electrical system, Equipment. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
• 10199653Jul 28, 2021Transmission and drivetrain. Some 2017-2022 F-Super Duty vehicles equipped with four-wheel drive (4WD) may exhibit steering bind or front driveline noise because the hublocks do not automatically disengage immediately following a shift from 4WD to two-wheel drive (2WD). This may be due to driveline tension between the axle and hub keeping them engaged. To correct the condition, shift the vehicle from DRIVE to REVERSE to release the driveline…
• 10199536Jul 22, 2021Seats. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct…
• 10199477Jul 19, 2021Equipment, Transmission and drivetrain, Electrical system. Some 2020 F-Super Duty vehicles equipped with a 6.2L or 7.3L engine, 10R140 transmission, and built on or before 05-Jun-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0132, P0135, P0138, P0141, P0152, P0155, P0158 and/or P0161 stored in the powertrain control module (PCM).
• 10199521Jul 7, 2021Latches, locks and linkages. Some 2019-2020 F-150 and F-Super Duty vehicles may exhibit one or more power door locks inoperative. This concern may be due to a power door lock actuator. To correct the condition, follow the Service Procedure steps to replace the affected actuator.
• 10198687Jun 29, 2021Equipment. This article supersedes TSB 21-2144 to update the vehicle model years affected and the Part List. Some 2015-2020 F-150 and 2017-2021 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator.
• 10198640Jun 14, 2021Equipment. Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help alleviate the concern. Also turning on, then off, the privacy setting in the SYNC touchscreen can temporarily alleviate the concern. Engineering is currently investigating this…
• 10198626Jun 4, 2021Equipment, Electrical system. Some 2020-2021 F-Super Duty vehicles equipped from the factory with an exterior backup alarm may also experience an interior chime when the vehicle is placed into the reverse position. This chime may come through the vehicles audio system or through the instrument cluster. This may be due to incorrect as-built data in the instrument panel cluster (IPC).
• 10194427May 24, 2021Transmission and drivetrain. Some 2020-2021 F-Super Duty vehicles equipped with an 10R140 automatic transmission may exhibit an illuminated malfunction indicator Lamp (MIL) and/or powertrain malfunction indicator (wrench) lamp with various transmission fluid temperature (TFT) and/or transmission range (TR) sensor diagnostic trouble codes (DTC) P2805, P0706, P0707, P0708, P0709, P2801, P2802, P2803, P2804, P0710, P0711, P0712, P0713 and/or…
• 10194425May 24, 2021Electrical system, Equipment. Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version.
• 10194421May 18, 2021Engine cooling. Some 2011-2021 vehicles equipped with a diesel engine may have engine oil in the exhaust after turbocharger replacement for various reasons. To correct the condition, remove the exhaust and stand the exhaust up with the turbocharger inlet side facing down using a suitable drain pan. Allow the exhaust to drain for at least 24 hours and reinstall. Do not perform a manual exhaust regeneration.
• 10194419May 18, 2021Equipment, Electrical system. Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the…
• 10194433May 13, 2021Electrical system, Equipment. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
• 10194414May 12, 2021Electrical system. Some 2020-2021 F-Super Duty vehicles built on or before 08-Mar-2021 and equipped with SYNC 3 may exhibit a touch screen appearing to be randomly touched without user input, slow operation and/or inoperative touch screen operation. To correct the condition, replace the front display interface module (FDIM). For claiming, use causal part 18B955 and applicable labor operations in Section 10 of the Service Labor Time…
• 10194413May 12, 2021Electrical system, Other or unknown. Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is above 9.5 volts when the deep sleep message set, this is an erroneous message. Starting and running the vehicle will clear the message and allow the remote commands to function again.
• 10194432May 7, 2021Equipment. Some 2015-2021 F-150 and 2017-2021 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module…
• 10194439May 5, 2021Transmission and drivetrain, Equipment. Certain 2020 Model Year Super Duty F250-F600 Vehicles Equipped with a 10R140 Transmission - Number One Planetary and Ring Gear Assembly Parts to repair this condition are now available in sufficient quantities to service all of the affected vehicles. All VINs have been activated. All owner notification through Supplement #2 is complete as of the end of April 2021.
• 10191521Apr 28, 2021Back-over prevention (rear camera). Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later software level may have been programmed at the assembly plant, during a previous dealer visit or by an over the air (OTA) update for vehicles that have automatic…
• 10191096Apr 19, 2021Steering. Some 2017-2021 F-Super Duty four-wheel drive (4WD) vehicles may have a customer concern of intermittently exhibiting excessive steering oscillation. To correct the condition, replace the steering damper with KC3Z-3E651-B and return the vehicle to the customer. For claiming, use causal part 3E651 and applicable labor operations in Section 03 of the Service Labor Time Standards (SLTS) Manual.
• 10191183Apr 15, 2021Transmission and drivetrain. Certain 2020 Model Year Super Duty F250-F600 Vehicles Equipped with a 10R140 Transmission - Number One Planetary and Ring Gear Assembly Additional vehicles are now eligible for this repair. Vehicles with a 4.30 axle gear ratio, Vehicles with a 4.10 axle gear ratio, Vehicles with a 4.88 axle gear ratio, Emergency vehicles and wrecker vehicles.
• 10191169Apr 14, 2021Transmission and drivetrain. Some 2020 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift with or without an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTCs) P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F7, P0751, P0756, P0761, P0766, P0771, P2707, P2700, P2701, P2702, P2703, P2704 and/or P2705 stored in the powertrain…
• 10191065Apr 7, 2021Wheels. Some 2017-2021 F-Super Duty vehicles equipped with dual rear wheels (DRW) and 17 inch aluminum wheels may require valve stem replacement for the front wheels. The parts catalog has been updated to use service part F2GZ-1700-D for the front wheels.

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