2018 Ford F-350 SD Technical Service Bulletins

255 technical service bulletins (TSBs) are on record for the 2018 Ford F-350 SD. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10171943Feb 11, 2020Electrical system. SSM 48537 - 2017-2019 F-Super Duty - 6.8L - Instrument Cluster Warning Indicators And/Or Radio Inoperative During Snow Plow Operation Some 2017-2019 F-Super Duty vehicles equipped with a 6.8L gas engine may exhibit multiple warning indicators in the instrument panel cluster and/or inoperative radio during snow plow use. Battery state of charge is important to verify prior to any repairs. 12.72v to 12.8v is a fully…
• 10170992Jan 29, 2020Suspension. Some 2005-2020 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet
• 10170985Jan 28, 2020Electrical system, Visibility (wipers, defrost, mirrors). Some 2015-2020 F-150 and 2017-2020 F-Super Duty vehicles equipped with a rear defroster may have factory installed or service replacement rear glass that uses rear defroster electrical terminals with a plastic overmolded cover. The rear glass defroster terminals are not serviceable and should not be removed or detached from the glass during diagnosis or repairs. If the rear glass defroster terminals are separated…
• 10170915Jan 17, 2020Transmission and drivetrain, Electrical system. Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on 1-Oct-2017 and through 9-Jan-2019 may exhibit an intermittent low oil pressure warning indicator when the oil level is within correct operating range. This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.
• 10169898Dec 20, 2019Electrical system, Seats. Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC)…
• 10169880Dec 16, 2019Body and structure. Some 2015-2019 F-150, 2017-2019 F-Super Duty, 2018-2019 Expedition/Navigator vehicles may exhibit a rattle and/or squeak noise from the vista roof opening panel while driving with the roof opening panel closed. This may be due to dirt and/or debris build up between the vista roof opening panel seal and the body. To correct the condition, follow the Service Procedure steps to clean and lubricate the vista roof…
• 10168821Nov 21, 2019Body and structure, Latches, locks and linkages. Customer Satisfaction Program 18N03 - Supplement #7 Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns
• 10168810Nov 21, 2019Electrical system. Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical…
• 10168762Nov 21, 2019Body and structure. Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles may exhibit a water leak on the right front floor during or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct condensation away…
• 10168760Nov 18, 2019Transmission and drivetrain, Electrical system. This message is superseding TSB 19-2271 to update the Issue, Action and Service Procedure. Some 2017-2018 F-Super Duty and 2019 F-Super Duty F-450/F-550 Chassis Cab only vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2074, P0401, P0402 and/or P0170. This may be due to various strategies within the…
• 10168792Nov 7, 2019Electrical system. Some 2017-2019 F-Super Duty vehicles may exhibit a "Cruise Control Unavailable" or "Collision Avoidance Unavailable" message in the instrument cluster message center with diagnostic trouble code (DTC) U3000:49 in the cruise control module (CCM). Reprogram the CCM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use base part 9E731, refer to Section 10 in the Service Labor…
• 10168771Nov 1, 2019Transmission and drivetrain. Some 2017-2019 F-Super Duty 4x4 vehicles may exhibit an inoperative transfer case function with various diagnostic trouble codes (DTCs), including but not limited to P1839, P1867, P1861, P1891, P1841, U0102. If normal diagnosis leads to shift motor as the cause, first disconnect transfer case control module (TCCM) connector C2371A, and inline connectors C1010 (diesel) or C145 (gasoline) as well as transfer case…
• 10167191Oct 21, 2019Engine cooling, Transmission and drivetrain, Electrical system. Some 2017-2019 F-Super Duty vehicles built on or before 1-Aug-2018 equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P204C, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851 on the reductant harness going to the reductant pump/heater assembly and the…
• 10167305Oct 1, 2019Body and structure. Customer Satisfaction Program 19N06 Certain 2018-2019 Model Year F-150-F-550 Vehicles Door Latch Freezing Concerns
• 10165709Sep 27, 2019Seats. Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C.
• 10165703Sep 11, 2019Steering, Suspension. This article supersedes TSB 18-2268 to update the Service Procedure and the Parts List. Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 72 Km/h (45 mph). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure steps to replace the steering linkage…
• 10165700Sep 6, 2019Engine cooling. Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2074, P0401, P0402 and/or P0170. This may be due to various strategies within the powertrain control module (PCM) software. To resolve this condition, follow the Service Procedure steps to reprogram the PCM and perform a mass…
• 10164596Aug 14, 2019Equipment. Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics.
• 10164508Aug 9, 2019Visibility (wipers, defrost, mirrors). Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found…
• 10164497Aug 7, 2019Electrical system. For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable…
• 10163593Jul 29, 2019Electrical system. Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the body control module (BCM) is internally damaged and requires replacement. The BCM should only…
• 10163577Jul 25, 2019Transmission and drivetrain. Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1291, P1292, P0191 and/or P06A6. This may be due to an engine harness chafe on the powertrain control module (PCM) bracket. Before completing Powertrain Control/Emissions Diagnosis (PC/ED) Manual pinpoint tests, follow the Service Procedure steps.
• 10162087Jun 24, 2019Electrical system. Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM,Section 415-00 and update the APIM software.
• 10162082Jun 17, 2019Engine cooling. Some 2011-2019 F-Super Duty vehicles equipped with a 6.7L engine may come in for scheduled maintenance on the engine mounted fuel filter. When reconnecting a fuel line quick connect fitting back onto the engine mounted fuel filter housing, push the connector all the way onto the fuel filter connection port. For some vehicles, you may need to depress a retainer clip to lock the quick connect port into place.
• 10160939May 23, 2019Engine cooling. Some 2016-2019 F-Super Duty and 2016-2019 F650-750 vehicles equipped with 6.7L engine may exhibit a concern where the engine cooling fan stays on at all times or is inoperative. Diagnostic trouble codes (DTCs) P0480, P0494, P0495, P0529, P0691, P0692, P0693 and/or P0694 may be stored in the powertrain control module (PCM). To address these vehicle symptoms, use the updated online version of pinpoint test AH in the…
• 10160813May 22, 2019Engine cooling, Transmission and drivetrain. Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2074, P0401, P0402 and/or P0170. This may be due to various strategies within the powertrain control module (PCM) software. To resolve this condition, follow the Service Procedure steps to reprogram the PCM and perform a mass…
• 10160934May 20, 2019Tires. Some 2017-2019 F-Super Duty vehicles equipped with tire pressure monitoring systems (TPMS) may exhibit a leak at the tire valve stem. The tire valve stem has been released as a separate service part kit. The new service part kit is available and it does not include the TPMS sensor. When replacing only the tire valve stem follow the procedure in Workshop Manual (WSM), Section 204-04A.
• 10160887May 14, 2019Forward collision avoidance, Electrical system. Some 2017-2019 F-Super Duty vehicles may exhibit a diagnostic trouble code (DTC) U3000:49 in the cruise control module (CCM). A 'Pre-Collision Assist Not Available' or 'Adaptive Cruise Not Available' message may also be present in the instrument cluster message center. This DTC can set due to a low voltage battery state and may not indicate an internal fault within the CCM. Clear the DTC and perform a key cycle. If…
• 10160886May 14, 2019Electrical system. Some 2017-2019 F-Super Duty vehicles where the pickup box has been removed due to a modification, may exhibit various symptoms due to loss of communication on the medium speed controller area network (MS-CAN). Additional symptoms such as climate control system inoperative, front control interface module (FCIM) controls inoperative and/or the headlamps remaining on at all times may also be present.
• 10160885May 14, 2019Suspension. Some 2005-2019 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet
• 10160870May 13, 2019Engine cooling. Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To correct the condition, follow the Service…
• 10160931May 10, 2019Transmission and drivetrain. On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter…
• 10160880May 6, 2019Equipment. Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S.
• 10159494Apr 26, 2019Engine. SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts.
• 10159493Apr 26, 2019Electrical system, Exterior lighting. SSM 47949 - 2017-2019 F-Super Duty - LED Headlamps - DTC U2100 Some 2017-2019 F-Super Duty vehicles may exhibit a diagnostic trouble code (DTC) U2100 in the body control module B (BCMB). Vehicles equipped with factory LED headlamps do not require a BCMB to operate the headlamps. If equipped with LED headlamps, the U2100 DTC should be ignored. It will not affect the performance of the LED headlamps or other systems…
• 10159489Apr 26, 2019Equipment, Electrical system. Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S.
• 10159511Apr 23, 2019Body and structure, Latches, locks and linkages. Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns
• 10159462Apr 12, 2019Engine cooling. Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2074 and/or P0170. This may be due to various strategies within the powertrain control module (PCM) software. To resolve this condition, reprogram the PCM and perform a mass air flow (MAF) parameter reset.
• 10159512Apr 9, 2019Electrical system. Certain 2015 - 2019 Model Year F-150 and 2017 – 2019 Model Year F-Super Duty Vehicles Equipped with Engine Block Heaters - Engine Block Heater Cord Replacement
• 10159501Apr 1, 2019Transmission and drivetrain. SSM 47903 - 2018-2019 F-150/F-Super Duty/Transit - Rear Axle Pinion Seal Fluid Leak/Seepage Some 2018-2019 F-150, F-Super Duty, and Transit vehicles may exhibit the appearance of a fluid leak or seepage from the rear axle pinion seal. The appearance of a fluid leak or seepage on a vehicle with less than 500 miles or less than 3 months in service may not be due to a failed rear axle pinion seal.
• 10156602Mar 27, 2019Electrical system. Some 2017-2019 F-Super Duty, 2017-2019 Continental, and 2016-2018 Explorer/Police Interceptor Utility vehicles may exhibit a crank/no start condition, inoperative trailer tow lighting and/or inoperative power telescoping mirrors. This may be due to a concern within the battery junction box (BJB) relay module. A lower level service part has been released to allow for replacement of just the BJB relay module instead…
• 10156511Mar 22, 2019Body and structure. Some 2018-2019 F-150 vehicles built at Kansas City Assembly Plant on 4-Apr-2018 and through 4-Mar-2019 and Dearborn Truck Plant on 13-Apr-2018 and through 26-Feb-2019 and some F-Super Duty vehicles built at Kentucky Truck Plant on 22-Apr-2018 and through 5-Mar-2019 and Ohio Assembly Plant on 18-Apr-2018 and through 11-Mar-2019 may exhibit doors that are difficult to unlatch or latch in cold or below freezing…
• 10156483Mar 22, 2019Engine cooling, Transmission and drivetrain. Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016- 2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil consumption concern in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To resolve the concern, replace the crankcase…
• 10156537Mar 20, 2019Body and structure. Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns
• 10156521Mar 19, 2019Engine cooling. Some 2018 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble codes (DTCs) P00BD, P012F, P0181, P0474, P124C, P1247, P20EE, P205B, P2263, P2269, and/or P2459 in the powertrain control module (PCM). This may be due to various strategies within the PCM software.
• 10156540Mar 14, 2019Body and structure. Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F550 Vehicles - Post-18N03 Repair Enhancements. Door Latch Freezing Concerns
• 10156575Mar 12, 2019Steering. Some 2017-2019 F-Super Duty, 2017-2019 Continental, 2016-2019 Edge, 2016-2018 MKX, 2019 Nautilus vehicles may exhibit a U3000:49 diagnostic trouble code (DTC) setting in the Steering Effort Control Module (SECM) with no other DTCs present. To eliminate the DTC, perform the IDS SASM module reset routine. The IDS reset routine is available under Toolbox > Chassis > Steering > Adaptive Front Steering > SASM Module…
• 10156573Mar 12, 2019Engine, Equipment. Some 2017-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles built on or after 1-Oct-2017 equipped with a 6.7L engine may exhibit an intermittent oil pressure warning lamp. A revised oil pressure switch has been released; service part number GC3Z-9278-B. For removal and installation of the oil pressure switch refer to Workshop Manual, Section 303-01C. Applicable labor operations in Section 10 of the Service Labor…
• 10156571Mar 7, 2019Steering. 2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX and 2019 Nautilus vehicles may exhibit an inoperative heated steering wheel. For vehicles equipped with adaptive steering, the steering effort control module (SECM) controls the heated steering wheel feature and is internal to the vehicle's steering wheel.
• 10156889Feb 28, 2019Engine cooling, Fuel system. Some 2011-2019 F-Super Duty 6.7L diesel equipped vehicles may exhibit a ticking/tapping noise traced to the reductant injector.

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