2024 Ford Mustang Mach E Technical Service Bulletins

90 technical service bulletins (TSBs) are on record for the 2024 Ford Mustang Mach E. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11017813Apr 22, 2025Other or unknown. Customer Satisfaction Program 24N08 - Supplement #1 Certain 2021-2024 Bronco Sport, Escape, Mach-E, and 2022-2024 Maverick Vehicles Driver’s Side Seat Buckle Replacement
• 11017858Apr 18, 2025Other or unknown. "Quality improvements include: - Key off load battery drain prevention by ensuring the Battery Charge Control Module properly goes to sleep "
• 11017854Apr 18, 2025Other or unknown. "Quality improvements include: - Brake pedal tuning parameters updated for an improved pedal feel - Addresses a false charging status indicator fault (red light) after the charge gun is unlocked - Addresses potential false thermal protection Diagnostic Trouble Codes that may cause the Direct Current fast charging to stop"
• 11017058Apr 14, 2025Other or unknown. Some of the vehicles listed in the Model statement above may experience exterior paint blistering in at least one of the following areas: * Front and rear door skin panel(s) and door jamb area(s) * Rear quarter panel(s) and jamb area(s) * B-pillar outer panel(s) and jamb area(s) * Roof panel and jamb area(s) * Rocker panel(s) and jamb area(s) This may be due to the factory painting process.
• 11017056Apr 14, 2025Other or unknown. Some of the vehicles listed in the Model statement above equipped with extended range battery may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0ADA stored in the battery energy control module (BECM). This may be due to the BECM software level.
• 11016915Apr 4, 2025Other or unknown. Some 2021-2025 Ford and Lincoln vehicles may exhibit diagnostic trouble code (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
• 11016089Mar 26, 2025Other or unknown. Some 2021-2025 Ford vehicles may exhibit a condition where heated/cooled seats, heated steering wheel and/or front/rear defrost features will not turn on after a remote start is performed through the FordPass application or the key fob.
• 11016078Mar 19, 2025Other or unknown. This article supersedes TSB 25-2049 to update the labor time description.
• 11016076Mar 19, 2025Other or unknown. This article supersedes TSB 24-2251 to update the labor times associated with the Service Procedure from M-time to AP-time.
• 11016352Mar 13, 2025Other or unknown. Update Prior to Sale 24U14 Certain 2024 Model Year Mustang Mach E and F-150 Lightning Battery Electric Vehicles (BEV) Audio Control Module (ACM) Software Update
• 11014831Feb 25, 2025Other or unknown. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * General system performance/stability/intermittent system reboot * Intermittent wireless Apple CarPlay or Android Auto function * Phone related concerns with intermittent no audio or static * Navigation/global positioning system (GPS) related concerns through Apple CarPlay and Android Auto * Alexa…
• 11015137Feb 21, 2025Other or unknown. Certain 2024 Model Year Mustang Mach-E vehicles High Voltage Battery Charging System Software Update
• 11014410Feb 14, 2025Other or unknown. Some of the vehicles listed in the Model statement above may exhibit an unintended deceleration without a vehicle in front when using adaptive cruise control (ACC) or BlueCruise. This may be due to the front bumper affecting both corner radar sensor signals.
• 11013894Jan 21, 2025Other or unknown. This program includes sixty VINs, specifically identified, unsold 2024 Mach-E vehicles at certain dealer locations. At this time, there is no corresponding owner letter or repair procedure. We are evaluating a potential paint quality concern.
• 11012155Dec 23, 2024Other or unknown. Some 2023-2024 Mustang Mach-E vehicles built on or before 06-Dec-2024 may exhibit a condition where the high voltage battery does not charge while using a DC fast charger level 3 and a charge error message displayed on the charger with DTC U049C stored in the BECM.
• 11010851Nov 25, 2024Other or unknown. For 2022-2024 e-Transit vehicles equipped with the standard range battery with engine code "ENC0" and 2021-2024 Mustang Mach-E vehicles when attempting to charge/balance high voltage battery modules (arrays) from remanufactured array kits, the Midtronics xMB tool will not recognize the remanufactured part number.
• 11010786Nov 13, 2024Other or unknown. Some 2022-2024 Mustang Mach-E vehicles may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble code (DTC) U3000:49 stored in the camera module rear (CMR).
• 11009438Oct 28, 2024Other or unknown. Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
• 11008948Oct 10, 2024Other or unknown. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
• 11009871Oct 7, 2024Other or unknown. "-Improved connectivity. -Reduces Telematics Control Unit based Key Off Load battery drain. - Map orientation improvement - removes false"IP Configuration Failure" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services
• 11008698Oct 4, 2024Other or unknown. Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
• 11007977Sep 20, 2024Other or unknown. Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position.
• 11008499Sep 19, 2024Other or unknown. "Quality improvements include: -Allows SYNC strategy for Charge Status message to match Cluster strategy. - Top off the Low Voltage battery prior to OTA update. (EV only) - Enables Public Charging App function above 5 MPH. - Hides ""Update Now"" button on HMI when the vehicle battery health is below threshold. - Corrects ""Bluecruise Maps not up to date"" erroneous message. - Improves Key Off Load battery drain due…
• 11008378Sep 5, 2024Other or unknown. In some of the affected vehicles, if an attempt is made to repair a flat tire using the sealant system included in the vehicle’s tire sealant and inflator kit, the system will not provide sealant or air to inflate and seal the tire. The air-only function will operate as expected.
• 11008510Sep 4, 2024Other or unknown. "Quality Improvements include: - Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Reduction in Key off load battery drain via Enhanced Central Gateway (ECG) controlled reset. - Reduction in Key off load battery drain due to Bluetooth Low Energy Module (BLEM) software - Addresses potential lock out condition post OTA update."
• 11006769Aug 22, 2024Forward collision avoidance, Lane departure. This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang Mach-E/F-150, 2022-2024 F-150 Lightning/Expedition/Navigator, 2023-2024 Corsair vehicles may exhibit an inoperative BlueCruise and lane centering with DTCs U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA) without DTC…
• 11007124Aug 9, 2024Other or unknown. Quality Improvements include: - 23 MY Robustness action to improve Phone as a Key Feature Key functionality post Enhanced Central Gateway (ECG) reset. - 23 MY Minor quality fixes in Enhanced Central Gateway (ECG) Software, not affecting vehicle operation. - Addresses potential unintended lock out of vehicle after OTA update.
• 11005308Jul 26, 2024Visibility (wipers, defrost, mirrors). This article supersedes TSB 24-2002 to update the symptom, production fix date and the service procedure. Some 2021-2024 Mustang Mach-E vehicles built on or before 09-Jul-2024 may exhibit a wind noise from the exterior mirrors/A-pillar area when driving between 25 mph-40 mph (32 km/h-64 Km/h). This may be due to poor sealing of the lower mirror foam and the glass top run foam. To correct this condition, follow the…
• 11003273Jun 24, 2024Other or unknown. Quality improvements include: - Reduced ADAS loss of communication events - Adds camera retry strategy robustness action - 21 MY: Removes erroneous ""Reverse Brake Unavailable"" message.
• 11002867Jun 12, 2024Electrical system. Certain 2024 Model Year Mustang Mach-E Vehicles Powertrain Control Module Software Update In some of the affected vehicles, the charge status indicator (CSI) displays in RED (fault) for a short period after the charge plug is unlocked from the charge port during vehicle level 3 (L3) charging. All vehicles are charged correctly and no warning shows in the instrument cluster.
• 11003262Jun 5, 2024Other or unknown. Quality Improvments include: - Phone as a Key resolution, not affecting customer vehicles.
• 11001112May 30, 2024Other or unknown. Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global…
• 11001144May 10, 2024Other or unknown. Certain 2024 Model Year Mach-E Vehicles - Reprogram Secondary On-Board Diagnostic Module (SOBDM)
• 10254131Apr 22, 2024Other or unknown. Some 2023-2024 Mustang Mach-E/Corsair and 2024 Mustang vehicles may exhibit an audio control module (ACM) programming failure with a message displayed in the Ford Diagnosis and Repair System (FDRS) scan tool indicating Procedure Unsuccessful-Flash Software Failed To Flash. This may be due to the ACM programming routine. To correct this condition, download and click the refresh icon located next to the run icon to…
• 10253552Apr 3, 2024Other or unknown. Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane.
• 10254325Apr 2, 2024Electrical system. Quality improvements include: Numerous minor quality fixes in ECG RC9 which are not customer facing. Improves OTA deployment reduce FTDI risk.
• 10251956Mar 8, 2024Electrical system. Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up…
• 10251494Feb 28, 2024Back-over prevention (rear camera), Electrical system. Software Update FPU 24-PU0121-FTDI-FX for 2023-2024 MY Mach E vehicles is now available. Quality Improvements include - FordPass will remember last known profile. - Allow customers to exit during OTA update. - Improves BCM response to de-inhibit request when OTA is complete. - Allows vehicle to return to sleep after detecting CAN traffic, for reduced battery drain. - Perimeter alarm duty cycle for horn and light…
• 10250834Feb 21, 2024Equipment. Some 2021-2024 Mustang Mach-E, 2022-2024 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is commonly set due to an interruption of the direct current (DC) fast charging process and should be disregarded. All other DTCs stored in the OBCC are to be addressed using applicable publications and/or normal diagnostics…
• 10249790Jan 17, 2024Transmission and drivetrain, Electrical system. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This artile includes ifnormation on warranty, technical service tips and other service information.

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