2002 GMC Sierra 2500 Other or unknown Problems
- Complaints
- 3about this part
- Share
- 2%of 134 total for the year
- Median mileage
- 97,018miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the other or unknown of the 2002 GMC Sierra 2500, 2% of the 134 complaints for this model year. Where a mileage was given, the median is 97,018 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Within 60 days of purchase (01/19/2002 I reported to the selling dealer (dennis dillon Gmc, boise, id) that the hitch box was extremely loose allowing the towing hitch to move both vertically and horizontally when installed on the truck. Having over 12 years experience in the rv industry I knew it to be worry some. I pressed the point such that a regional rep looked at it. The eventual response was that the hitch was built to specification and they felt nothing was wrong. …”
NHTSA complaint #10199744, filed 2007-08, 59,582 miles“Heard noise when towing trailer and I stop. A brief inspection of the receiver hitch installed on vehicle showed broken welds and tearing metal due to the broken welds. I called Gmc to report safety issue and have repaired. They didn't have any hitches in stock and said they would not pay for the repair. I told them the seriousness of this problem with no response. This is a manufacture defect not a wear or abuse issue and could potentially cause a very serious incident including a fatality. I have the case # that I was given by the customer service rep. …”
NHTSA complaint #10255184, filed 2009-01, 134,453 miles“Consumer noticed that the hitch was dramatically bent upwards and immediately unhitched the trailer. A visual inspection revealed that the center round tube section of the hitch was twisting and the receiver was definitly pointed up. Consumer had to purchase an after market hitch to make it to the destination. Consumer is attempting to get reimbursed for the replacement hitch.”
NHTSA complaint #568240, filed 2002-11Related service bulletins
- 11020816Jul 18, 2025This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
- 11004557Jun 17, 2024This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10201115Dec 1, 2015OnStar Voice Fallback Number Update
- 10246499Jul 1, 2014Duramax® Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 8% |
| 2025 | 6 | 21% |
| 2024 | 13 | 12% |
| 2023 | 2 | 6% |
| 2022 | 6 | 13% |
| 2021 | 3 | 6% |
| 2020 | 18 | 23% |
| 2019 | 2 | 6% |
| 2018 | 5 | 14% |
| 2017 | 6 | 16% |
| 2016 | 7 | 12% |
| 2015 | 8 | 9% |
| 2014 | 7 | 23% |
| 2013 | 14 | 30% |
| 2012 | 7 | 23% |
| 2011 | 9 | 14% |
| 2010 | 4 | 40% |
| 2009 | 2 | 6% |
| 2008 | 9 | 14% |
| 2007 | 9 | 11% |
| 2005 | 3 | 3% |
| 2003 | 2 | 1% |
| 2002 | 3 | 2% |
| 2001 | 5 | 4% |
| 2000 | 1 | 2% |
Other parts of the 2002 GMC Sierra 2500
78 complaintsTransmission and drivetrain
14 complaintsFuel system
12 complaintsEngine cooling
11 complaintsSteering
9 complaintsBody and structure
5 complaintsTires
5 complaintsAir bags
4 complaintsSuspension
4 complaintsEngine
2 complaintsEquipment
2 complaintsLatches, locks and linkages
2 complaints
← All problems reported for the 2002 GMC Sierra 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology