2002 GMC Sierra 2500 Steering Problems
- Complaints
- 9about this part
- Share
- 7%of 134 total for the year
- Median mileage
- 47,150miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the steering of the 2002 GMC Sierra 2500, 7% of the 134 complaints for this model year. Where a mileage was given, the median is 47,150 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving of a city street, at a slow rate (10-15mph) and taking a slow, approximately 90 degree left turn, I heard a loud popping/breaking sound . While making the turn, I initially had turning capabilities until I heard the pop sound. Upon hearing the sound, I no longer had the ability to turn the wheels to either direction. Upon stopping and turning off the truck, I found the pitman arm(connected to steering box and steering bar) was detached from the steering bar but still attached to steering box. …”
NHTSA complaint #10936174, filed 2016-12, 240,000 miles“Started my vehicle so could move it in front of my garage. When I tried to turn the steering wheel wouldn't move and I had very limited braking power. It took an exceptional amount of pressure on the brake pedal just to stop the vehicle at a very low speed. Thankfully no one was hurt and no property damage occurred.”
NHTSA complaint #10230221, filed 2008-06, 57,000 miles“Vehicle is a 2002 Gmc hd 2500 pickup truck with a duramax diesel engine, and 5 speed allison transmission while driving on surface streets, the power brakes and steering both went out simultaneously. Stopping required both feet on pedal, and steering was nearly impossible. Problem traced to the hydroboost and the power steering pump. Both were replaced along with the high pressure hose. Evidently, the pump failed to yield any boost pressure, which in turn rendered power steeling and brakes inoperative. A very dangerous situation. …”
NHTSA complaint #10485398, filed 2012-11, 82,760 miles“Diesel engine quit and it was only equipped with one fuse, and the fuse blew. This resulted in loss of power steering and brakes. . The consumer stated the power steering failed and when that failed it caused the vehicle to have no brakes.”
NHTSA complaint #10031948, filed 2003-09, 36,403 miles“- the contact called about 2002 Gmc SIERRA 2500 hd. He stated that while applying brakes, 7 out of 10 times the ABS system activate\d and pumped the brakes. This happened at any time of the day, and in all weather conditions. The contact stated that this happened when applying brakes at any speed. The brakes pushed back and there was a thumping noise coming from the master cylinder. The contact looked up information from the NHTSA website and found that a recall 05v379000 had been issued for this vehicle. …”
NHTSA complaint #10177052, filed 2006-12, 37,300 milesSteering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 4 | 31% |
| 2025 | 7 | 25% |
| 2024 | 4 | 4% |
| 2022 | 2 | 4% |
| 2020 | 6 | 8% |
| 2018 | 1 | 3% |
| 2017 | 1 | 3% |
| 2016 | 14 | 24% |
| 2015 | 4 | 4% |
| 2014 | 6 | 20% |
| 2013 | 5 | 11% |
| 2011 | 3 | 5% |
| 2010 | 1 | 10% |
| 2009 | 1 | 3% |
| 2008 | 2 | 3% |
| 2007 | 3 | 4% |
| 2006 | 10 | 15% |
| 2005 | 16 | 14% |
| 2004 | 7 | 5% |
| 2003 | 10 | 6% |
| 2002 | 9 | 7% |
| 2001 | 11 | 8% |
| 2000 | 3 | 6% |
| 1999 | 2 | 6% |
| 1998 | 2 | 13% |
Other parts of the 2002 GMC Sierra 2500
78 complaintsTransmission and drivetrain
14 complaintsFuel system
12 complaintsEngine cooling
11 complaintsBody and structure
5 complaintsTires
5 complaintsAir bags
4 complaintsSuspension
4 complaintsOther or unknown
3 complaintsEngine
2 complaintsEquipment
2 complaintsLatches, locks and linkages
2 complaints
← All problems reported for the 2002 GMC Sierra 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology