2020 GMC Sierra 2500 Steering Problems
- Complaints
- 6about this part
- Share
- 8%of 80 total for the year
- Median mileage
- 19,050miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the steering of the 2020 GMC Sierra 2500, 8% of the 80 complaints for this model year. Where a mileage was given, the median is 19,050 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have taken the vehicle to my local dealership six times. The tailgate started opening and the headlights were blinking on and off. This happened 3 months after I bought it. The dealership told me they changed the tailgate switch and they said there wasn’t anything wrong with my lights. Two weeks after the dealership said they changed the tailgate switch, the tailgate started opening and closing. The lights also stopped working driving down the road at night. This happened 3 different times at night. …”
NHTSA complaint #11691983, filed 2025-10“While driving my 2020 GMC 2500 Denali with the Duramax Diesel engine, the power assist for the steering and brakes failed without any warning. This made the truck nearly impossible to steer and stop. Luckily, I was able to avoid a collision and get the truck stopped in a safe location. The truck is currently being towed to Rivard GMC in Tampa, Fl. Doing an internet search, I found this problem has happened to others as well. Please ask GM to rectify this extremely dangerous defect.”
NHTSA complaint #11421278, filed 2021-06“2020 Gmc sierra denali duramax 3000 miles tried turning on truck this morning to go to work and would not even crank it is a push start option have no clue on how im going to take it to the dealership if I cant get it of park into neutral for a tow truck at least ! Truck does not crank it throws me a ton of messages stability trak dsc ABS power reduced 4wd check trailer lights. Bunch of messages I took video of it and so truck doesn't even try to start. I took a video or the problem”
NHTSA complaint #11360146, filed 2020-09“The contact owns a 2020 GMC Sierra 2500. The contact stated that while driving at various speeds, the steering wheel was pulling to the left unintentionally. Additionally, the contact stated that there was significant play in the steering wheel. The contact stated that while driving 35-40 MPH and driving through a puddle of water, the vehicle veered violently at a 60-degree angle into the left lane while the contact was firmly grabbing the steering wheel, nearly causing a crash. The vehicle was taken to the dealer and was diagnosed with upper steering shaft failure. …”
NHTSA complaint #11649531, filed 2025-03, 31,800 miles“Bad vibration and bad wobble in steering wheel and front end components. This is the 3rd or 4th time my truck has been back to the dealer because of the same issue!”
NHTSA complaint #11704835, filed 2025-12Related service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11019325Apr 15, 2025This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
- 11017868Apr 11, 2025This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low…
- 11017255Mar 25, 2025This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering…
- 11017173Mar 21, 2025This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
- 11014577Feb 18, 2025This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on…
- 11013269Jan 16, 2025This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
- 11011205Oct 28, 2024This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11009099Sep 17, 2024This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
- 11009031Sep 10, 2024This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 4 | 31% |
| 2025 | 7 | 25% |
| 2024 | 4 | 4% |
| 2022 | 2 | 4% |
| 2020 | 6 | 8% |
| 2018 | 1 | 3% |
| 2017 | 1 | 3% |
| 2016 | 14 | 24% |
| 2015 | 4 | 4% |
| 2014 | 6 | 20% |
| 2013 | 5 | 11% |
| 2011 | 3 | 5% |
| 2010 | 1 | 10% |
| 2009 | 1 | 3% |
| 2008 | 2 | 3% |
| 2007 | 3 | 4% |
| 2006 | 10 | 15% |
| 2005 | 16 | 14% |
| 2004 | 7 | 5% |
| 2003 | 10 | 6% |
| 2002 | 9 | 7% |
| 2001 | 11 | 8% |
| 2000 | 3 | 6% |
| 1999 | 2 | 6% |
| 1998 | 2 | 13% |
Other parts of the 2020 GMC Sierra 2500
25 complaintsOther or unknown
18 complaintsBrakes
13 complaintsElectrical system
13 complaintsEngine
10 complaintsBody and structure
6 complaintsForward collision avoidance
5 complaintsVehicle speed control
4 complaintsEngine cooling
2 complaintsExterior lighting
2 complaintsFuel system
2 complaintsTires
2 complaints
← All problems reported for the 2020 GMC Sierra 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology