2020 GMC Sierra 2500 Brakes Problems
- Complaints
- 13about this part
- Share
- 16%of 80 total for the year
- Median mileage
- 3,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the brakes of the 2020 GMC Sierra 2500, 16% of the 80 complaints for this model year. Where a mileage was given, the median is 3,000 miles. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My brakes are squeaking very loudly they have been since august. I was driving down the road on us1 and prepared to stop to make a turn and my truck would not stop. I was making a right turn and ended up in the other lane of oncoming traffic sideways because I tried to turn my truck to slow it down. I complained about my brakes several times to the dealership they ordered me new brakes without even looking at my vehicle around august 8th. We are now at the last two days of september and they still do not know when the brakes will come in. This is a serious safety issue at this point. …”
NHTSA complaint #11361606, filed 2020-09, 5,000 miles“Brakes since new squeeled. Took to dealer and dealer said it was normal. Have had the truck about 11 months now. Dealer stated GM now uses a different pad material and I would have to pay for it at a cost of close to $1,000 to replace the pads.”
NHTSA complaint #11390937, filed 2021-02, 1,000 miles“My vehicle inadvertently locks the rear tires at highway speeds and then releases and drives. In some instances it may brake several times causing the tires to burn rubber for a short distance causing rear traffic to either swerve to avoid rear ending me and in a couple instances causes the rear following traffic to abruptly change lanes to avoid rear ending me”
NHTSA complaint #11580026, filed 2024-03“While driving my 2020 GMC 2500 Denali with the Duramax Diesel engine, the power assist for the steering and brakes failed without any warning. This made the truck nearly impossible to steer and stop. Luckily, I was able to avoid a collision and get the truck stopped in a safe location. The truck is currently being towed to Rivard GMC in Tampa, Fl. Doing an internet search, I found this problem has happened to others as well. Please ask GM to rectify this extremely dangerous defect.”
NHTSA complaint #11421278, filed 2021-06“The main tailgate will not go down or function properly and it says online there is a national recall for this, but does not come up when I search my vehicle. When I turn on my left turn signal the brights flash for no reason and this is a known major issue with the vehicles as well. The trucks computer is telling me low on coolant even though it is not that has already been fixed through a 3rd pARTY WARRANTY Parking brake was stuck on when I bought the vehicle and had been for a long time you could tell and I had to pay over $1100 to fix it at GM. …”
NHTSA complaint #11706292, filed 2025-12Related service bulletins
- 11017173Mar 21, 2025This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013242Jan 17, 2025This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
- 11012938Jan 9, 2025This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular…
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011018Oct 22, 2024This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments.
- 11009463Sep 25, 2024This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing “D” on Driver Information Center (DIC)…
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 14% |
| 2025 | 7 | 25% |
| 2024 | 16 | 15% |
| 2023 | 3 | 9% |
| 2022 | 4 | 9% |
| 2021 | 7 | 13% |
| 2020 | 13 | 16% |
| 2019 | 4 | 13% |
| 2017 | 8 | 22% |
| 2016 | 10 | 17% |
| 2015 | 6 | 7% |
| 2014 | 1 | 3% |
| 2013 | 3 | 7% |
| 2011 | 1 | 2% |
| 2010 | 2 | 20% |
| 2009 | 5 | 16% |
| 2008 | 1 | 2% |
| 2007 | 6 | 7% |
| 2006 | 30 | 45% |
| 2005 | 38 | 33% |
| 2004 | 56 | 39% |
| 2003 | 73 | 46% |
| 2002 | 78 | 58% |
| 2001 | 62 | 46% |
| 2000 | 32 | 67% |
| 1999 | 22 | 61% |
| 1998 | 8 | 53% |
| 1997 | 7 | 50% |
Other parts of the 2020 GMC Sierra 2500
25 complaintsOther or unknown
18 complaintsElectrical system
13 complaintsEngine
10 complaintsSteering
6 complaintsBody and structure
6 complaintsForward collision avoidance
5 complaintsVehicle speed control
4 complaintsEngine cooling
2 complaintsExterior lighting
2 complaintsFuel system
2 complaintsTires
2 complaints
← All problems reported for the 2020 GMC Sierra 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology