2015 GMC Sierra 2500 Technical Service Bulletins

2,217 technical service bulletins (TSBs) are on record for the 2015 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10127199Sep 16, 2015Electrical system. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10127197Sep 16, 2015Body and structure, Equipment. This Preliminary Information communication provides information to the technician about vehicle that have an oil leak that appears to be from the flywheel housing cover sealing surface. The technician will need to check the for leaks at the turbo charger oil feed hole as well as for damage or porosity. Check the upper oil pan as well as the upper oil pan to flywheel housing and the upper to lower oil pan. Leaks…
• 10127195Sep 15, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have Malfunction Indicator Lamp. Technician may find a Diagnostic Trouble Code P16F3 current or history in the Transmission Control Module. Technician should verify that the Diagnostic Trouble Code P16F3 is set in the Transmission Control Module.
• 10127192Sep 14, 2015Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles with a water leak and/or hiss type wind noise from the sunroof or headliner area. Technician should replace the sunroof seal to repair the concern.
• 10127186Sep 8, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the…
• 10127179Sep 2, 2015Body and structure. This Preliminary Information communication provides information to the technician about vehicles with excessive paint chipping on the front lower bed corners. Technician will need to repair the damage first. After the damage has been repaired install the protector.
• 10248494Sep 1, 2015Equipment. Navigation Voice Prompts Choppy Distorted or Garbled.
• 10127175Sep 1, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles with misfires or roughness on cold start up. Technician may find a Diagnostic Trouble Code P0300 stored. Technician will add coolant dye to the system, run engine through warm up, pressurize the cooling system on a cold soak engine and inspect the suspect cylinder with a bore scope for coolant dye evidence.
• 10075402Sep 1, 2015Transmission and drivetrain. Summary to be provided on a future date.
• 10113817Aug 25, 2015Equipment. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10114680Aug 24, 2015Engine cooling. This Preliminary Information communication advises the technician that the 6.6L Duramax Diesel Engine Part number 12638502 has been placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.
• 10059097Aug 24, 2015Transmission and drivetrain, Brakes. General motors: parts for most vehicles, clutch, master cylinder assembly are, required and requested, to be returned and need to reorder replacement parts using same part numbers.
• 10114678Aug 19, 2015Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a repeat harsh shift, slip or flare concern after performing the service fast learn and the drive learn procedures were performed. Technician should insure the Transmission Control Module calibrations are up to date using Tis2Web. Also confirm the transmission service, fast learn and drive learn procedures…
• 10114674Aug 18, 2015Engine, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have several areas where leaks have been found from inside the torque converter housing. Technician should start with diagnose per Service Information document ID: 2414199 by adding dye.
• 10114672Aug 18, 2015Equipment. This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for…
• 10113812Aug 18, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of poor transmission shift performance/quality and/or the malfunction indicator lamp (MIL) is illuminated.
• 10114671Aug 14, 2015Wheels, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed. Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening.
• 10114670Aug 14, 2015Transmission and drivetrain. This Preliminary Information communication advises the technician about the 8L90 8 Speed Automatic Transmission is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10113806Aug 14, 2015Transmission and drivetrain. This preliminary informational bulletin outlines the recommendations and procedures for diagnosing and repairing vibrations caused by wheel and tire, axle components and/or propeller shafts.
• 10114665Aug 13, 2015Body and structure, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a loss of audio after wiping/cleaning the dash. Technician will update the radio using Service Programming System to repair the concern.
• 10113805Aug 12, 2015Engine cooling. This preliminary informational bulletin provides repair information to correct customer concerns of an exhaust leak or vibration/rattle noise at approximately 900 RPM, fuel smell/white smoke noted intermittently (usually after coming to a stop), and/or an oily substance noted on exhaust downpipe.
• 10089827Aug 12, 2015Electrical system. 15115 - service update. This bulletin provides a service procedure to reprogram and update the glow-plug control module with new software on certain 2015 model year chevrolet silverado hd crew, hd crew ltz, hd regular, hd ext, hd ext ltz vehicles equipped with a duramax diesel engine (rpo lml) and certain 2015 model year gmc sierra hd crew, hd crew denali, hd regular, hd ext vehicles equipped with a duramax diesel…
• 10114656Aug 10, 2015Equipment, Engine. This Preliminary Information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the Service Information diagnostics and the Cost Comparison Worksheet for Assembly Repair vs. Replacement. Technician will use the latest version of 09-06-04-026G to verify the Engine Control Module calibration is not an aftermarket calibration.
• 10114650Aug 6, 2015Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10114647Aug 5, 2015Engine, Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of…
• 10114645Aug 4, 2015Fuel system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Codes P0089, P127C, P127D, P0192, P0193, P228C, P228D, and P006C. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Codes that are stored. If Service Information does not lead…
• 10114643Aug 4, 2015Engine. This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure after an oil change. Technician will inspect the oil filter part number PF63E. Part number PF48 oil filter will fit but will cause a low oil pressure concern.
• 10113791Aug 4, 2015Transmission and drivetrain. This engineering information bulletin announces the end of need for information from the field regarding no forward or reverse, transmission slips or low line pressure.
• 10113790Aug 4, 2015Equipment. This engineering information bulletin announces the end of need for information from the field regarding one or more key transmitter(s) inoperative or lost memory.
• 10114642Aug 3, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics…
• 10113787Aug 3, 2015Seat belts. This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
• 10059106Aug 1, 2015Electrical system. Gmc/chevrolet: a reprogramming service procedure is provided regarding update on new software for glow plug control module for certain trucks that generate excessive heat, causing a short circuit in transistor and/or fire. Model 2015 silverado & sierra hd crew, denali, regular ext.
• 10059095Aug 1, 2015Engine, Engine cooling. General motors: in some vehicles and trucks, when transferring intake manifold to replace an engine long service block, due to internal damage, extreme caution must be taken for component debris via broken, bent or missing intake valves.
• 10059032Aug 1, 2015Transmission and drivetrain. Gmc/chevrolet: some vehicles fails to proceed either reverse or forward and sometimes transmission would slip in order to repair the condition, engineer must determine the cause of condition before repair. Model 2015 sierra 2500/3500, silverado 2500/3500. *pe updated 1/22/16.
• 10114640Jul 31, 2015Steering. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a grind, pop, shudder or bind feeling/noise in the steering column when turning left or right. Technician will inspect for the lower column bearing to be out of position and the upper intermediate steering shaft to lower column shaft bolt and nut may be contacting the…
• 10089904Jul 31, 2015Transmission and drivetrain. "15435b - service update (revised part information). This bulletin provides a service procedure to replace the torque converter on certain 2015 model year chevrolet silverado hd, gmc sierra hd and gmc sierra denali hd vehicles equipped with an allison 6-speed automatic transmission (rpo mw7). These vehicles may have been assembled with an incorrectly machined torque converter. Customers may experience noise, poor…
• 10138154Jul 30, 2015Equipment, Electrical system, Engine. This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
• 10114639Jul 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10114638Jul 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10114636Jul 30, 2015Electrical system. This Preliminary Information communication provides information to the technician for a service trailer brake message on in the vehicle. The technician will find diagnostic trouble codes C1115, C1116, C1117, or C1118. In most cases the chassis control module is not the cause of the trouble codes. The technician should inspect the wiring between the chassis control module and the trailer brake control switch.
• 10114631Jul 29, 2015Electrical system, Seats. This Preliminary Information communication provides information to the technician of addition information when diagnosing a service driver assist message with a diagnostic trouble code B172E and or a B172F. The haptic seat motor has a pigtail lead coming off of it. In many cases the wiring pigtail near the haptic seat motor has broken and will require replacement.
• 10114630Jul 29, 2015Transmission and drivetrain. This Preliminary Information communication advises the technician that the LCT1000 6 Speed Allison, 8L90 and 8L45 8 speed automatic transmission as well as the transmission control module is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10138148Jul 28, 2015Engine cooling, Electrical system. This informational bulletin provides technicians with information on identifying non-GM ECM Calibration use and Power-Up hardware detection in Duramax® Diesel Engines using GDS 2.
• 10138146Jul 28, 2015Engine cooling. This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
• 10114624Jul 27, 2015Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate…
• 10114623Jul 27, 2015Electrical system. This Preliminary Information communication advises the technician that the part restriction for the instrument panel cluster has ended. The instrument panel cluster can now be ordered through the part department without any authorization.
• 10114621Jul 24, 2015Electrical system. This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle.
• 10114619Jul 24, 2015Electrical system. This Preliminary Information communication for the dealer to please communicate to the customer this condition is a normal operating characteristic of their vehicle. Customer's timeshift audio playback is choppy, distorted, skipping, or garbled.
• 10138139Jul 23, 2015Electrical system, Equipment. This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
• 10114615Jul 22, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon Malfunction Indicator Lamp on. Technician should follow published Service Information diagnostics that will lead to an oil pump replacement. Technician should replace the oil pump. If debris is found, the main and rod bearings should be inspected before engine replacement is considered.

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