2015 GMC Sierra 2500 Technical Service Bulletins

2,217 technical service bulletins (TSBs) are on record for the 2015 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10115041Jun 12, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that radio is inoperative, loss of sound, or their display is blank. Technician will need to cycle power to the radio and retest. If the radio starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern.
• 10115039Jun 12, 2015Equipment. This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. If this concern is encountered, use the browse button on the radio display and navigate to the desired artist, album, song, or Genre. Once the desired selection is made, the correct information will be displayed on…
• 10115038Jun 12, 2015Equipment. This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for…
• 10115036Jun 12, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.
• 10115035Jun 11, 2015Electrical system, Equipment, Brakes. This Preliminary Information communication provides information to the technician about vehicles that have a Shudder, bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Technician will need to measure the actual truck and trailer weights, with the trailer loaded to the point that exhibits the condition.
• 10089964Jun 10, 2015Brakes. 15203 - service update. This bulletin provides a service procedure to inspect and, if required, retighten the torque on the right-rear-brake-line-bracket bolt to the rear-axle on certain fort wayne assembly plant built 2014-2015 chevrolet silverado ld, 2015 chevrolet silverado hd, 2014-2015 gmc sierra ld, 2015 gmc sierra hd and 2015 gmc sierra denali ld vehicles. These vehicles may have been assembled with an…
• 10115030Jun 9, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to…
• 10115027Jun 9, 2015Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10115026Jun 8, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
• 10115024Jun 8, 2015Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have a hard start or a no start. Technician may find Diagnostic Trouble Code DTCs P0087, P0088, P0191 or P128E. Technician will need to follow all Service Information diagnose for the Diagnostic Trouble Code. If the current Service Information diagnostic has led to Fuel Injection Pump replacement, Fuel Pressure…
• 10115021Jun 8, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a radio display that flickers at first start up. Engineering is currently evaluating this concern.
• 10115019Jun 8, 2015Back-over prevention (rear camera), Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have an "Object Detection Unavailable" message on the radio display when shifting into reverse. Technician should reprogram the radio using Service Programming System with the latest software.
• 10113678Jun 5, 2015Transmission and drivetrain. This engineering information bulletin announces the end of need for information from the field regarding a fluid leak from front end of Allison transmission.
• 10113677Jun 5, 2015Transmission and drivetrain. This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
• 10115015Jun 3, 2015Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P16F3 as a current or history code in the Transmission Control Module. Technician will need to insure that the Diagnostic Trouble Code P16F3 is set in the Transmission Control Module.
• 10115014Jun 3, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10115010Jun 2, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an inoperative radio. Technician may find Diagnostic Trouble Code U0184 stored in multiple modules. If the concern is present at the dealership technician will need to contact General Motors Technical Assistance Center for further assistance.
• 10113669Jun 2, 2015Equipment. This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
• 10115009Jun 1, 2015Engine, Equipment. This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator…
• 10113667Jun 1, 2015Electrical system. This technical bulletin provides repair information for transmission control module reprogramming to correct a customer concern for MIL illuminated with firm shifts, shudder, engine RPM flare and DTCs P0606, P16F3 or P2818 set.
• 10059109Jun 1, 2015Brakes. Gmc/chevrolet: service procedures on certain vehicles to inspect, retighten the torque for right rear brake line bracket bolt to rear axle due to incorrectly being torqued allowing brake line to wear against rear axle housing and brake fluid leakage. Model 2014-15 silverado ld, sierra ld, 2015 silverado hd, sierra hd, sierra denali hd.
• 10114584May 29, 2015Electrical system. This Preliminary Information communication advises the technician to call General Motors Technical Assistance Center if the customer has a malfunction indicator lamp on and there is a diagnostic trouble code P16F3 set in the transmission control module.
• 10090006May 29, 2015Transmission and drivetrain, Equipment. 15216 - customer satisfaction program. Certain 2015 model year cadillac escalade and escalade esv; chevrolet silverado ld crew and double cab; and gmc sierra ld crew, sierra ld crew double cab, yukon, and yukon xl model vehicles that are equipped with a 6.2l engine (rpo l86) and 8-speed automatic transmission (rpo m5u) may have a condition in which the u-joint retainer bolts lose index. If this condition occurs…
• 10114576May 27, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that the blower motor may be noisy or vibrate when running. This concern will only occur when the temperatures is below 32 degrees Fahrenheit and if the blower motor is removed while still cold, ice may be found on the blower motor cage. This concern could be caused by water leaking or snow ingestion into the…
• 10113661May 27, 2015Engine cooling. This preliminary informational bulletin provides repair information to correct a customer concern of warm air exhausting from driver and/or passenger front seat back into 2nd row seating area causing occupant discomfort.
• 10113660May 26, 2015Transmission and drivetrain. This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
• 10114569May 22, 2015Equipment. This Preliminary Information communication provides information to the technician for a Service Engine Soon light with a Diagnostic Trouble code P0300 set. There may be a rough running engine associated with this concern. If service information diagnostics have been completed and there is still no trouble found, the technician is to inspect for a possible terminal tension concern on the ignition coil power feed for…
• 10114567May 21, 2015Electrical system. This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on…
• 10113656May 21, 2015Electrical system. This informational bulletin communicates part restriction and ordering process information for OnStar®Vehicle Communication Interface Modules (VCIM) (GMNA Only).
• 10114560May 19, 2015Electrical system. This Preliminary Information communication provides information to the technician for vehicles with a black bar while on the Bluetooth audio streaming screen. This concern is a normal operating characteristic of the vehicle and no repairs should be made.
• 10113655May 19, 2015Electrical system. This preliminary informational bulletin provides repair information on instrument cluster reprogramming to correct a customer concern of analog gauges and/or cluster display inoperative at startup, or cluster display/analog gauges/backlighting iInoperative intermittently, or speedometer analog gauge operates in opposite direction.
• 10114549May 14, 2015Equipment. This Preliminary Information communication advises the technician to check the oil pan if there is a Service Engine Soon light on with a diagnostic trouble code of P0521 or P06DD. Technician is to remove the oil filter and look for a cast over passage on the inner ring of the oil filter housing. If cast over is found on the oil passage replace the oil pan.
• 10114543May 14, 2015Electrical system. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186…
• 10113650May 14, 2015Electrical system. This engineering information bulletin is requesting information from dealers on a customer concern that one or more key transmitter(s) inoperative or lost memory.
• 10114541May 13, 2015Electrical system. This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
• 10114537May 13, 2015Electrical system. This Preliminary Information communication provides information to the technician when the customer complaint on a noise from the transmission when the engine starts. The noise may be a clunk with a bump sensation. This condition may be caused by turning the engine off and then quickly restarting it. The transmission control module doesn?t have adequate time to power down and the 1-2-7-8-R along with the…
• 10113646May 13, 2015Equipment. This preliminary informational bulletin provides repair information for a customer concern of Malfunction Indicator Lamp (MIL) on, and technician finding DTC P0741: Torque Converter Clutch Stuck Off set.
• 10113642May 11, 2015Transmission and drivetrain. This engineering information bulletin is requesting information from dealers on a customer concern of no forward or reverse, transmission slips or low line pressure.
• 10114531May 8, 2015Electrical system. This Preliminary Information communication provides information to the technician on how to tell vehicles built with text messaging and vehicles that are not. The text messaging feature was not available at the start of production on the sport utility vehicle or heavy duty truck. The option was added mid-cycle production. These utility and heavy duty pickup models must have regular production option code AVF to…
• 10114530May 8, 2015Electrical system. This Preliminary Information communication provides information to the technician of the snow plow headlamps inoperative after switching from the factory headlamps to the snowplow headlamps. There may be a diagnostic trouble code B2575 and or a B2699 set in the body control module. Technician is to refer to the latest version of the General Motors up-fitter integration bulletin 116 for additional information these…
• 10114528May 8, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have paint peeling from the anti-chip area. Technician should test another panel on a clean surface above room temperature. Technician will use a 2 inch wide piece of masking tape to the body, and pull upward quickly. If the paint flakes or peels away, the panel in question should be repaired.
• 10114527May 8, 2015Engine cooling. This Preliminary Information communication provides additional information to the technician when replacing the Duramax Diesel head gasket. This is a supplement to procedure found in Service Information. The left and right cylinder head gaskets are not interchangeable and will block oil and coolant passages if installed incorrectly resulting in severe damage to the engine.
• 10114523May 7, 2015Engine. This Preliminary Information communication advises the technician to check for an engine build code of K and the dates between 15005 and 15117, the customer concern is an engine oil leak at the oil filter location of the oil pan. A loose oil filter adapter is found to be the cause of the concern, tighten it to 55 newton meters or 40 foot pounds. It is also advised to clean any residual oil from the oil pan area.
• 10114522May 7, 2015Seats. This Preliminary Information communication advises the technician that some vehicles the haptic seat motors can be felt in the seat. Technician will access both haptic seat motors and rotate the motors flat, and then reinstall them back into the seat cushion. This will help improve the comfort of the seat cushion.
• 10114521May 7, 2015Seats, Electrical system. This Preliminary Information communication provides information to the technician for vehicles that exhibit a driver?s power memory seat and power adjustable pedals inoperative. Look for poor terminal tension at the left instrument panel fuse block connector X1 terminals 27 and 28. If poor retention is found in these terminals replace them with terminated lead part number 19301761.
• 10113639May 7, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of MIL illuminated with Engine Power is Reduced message displayed after cold start. Technician may find DTC P16F3 set in history.
• 10113638May 7, 2015Transmission and drivetrain. This informational bulletin provides technicians with information on transmission adaptive functions and correcting low mileage harsh shifts.
• 10113635May 7, 2015Engine. This preliminary informational bulletin provides information to correct a customer concern of a metallic slap or ping noise when the engine is running, in Park or Neutral gear, or if accelerator pedal is snapped quickly.
• 10113634May 7, 2015Engine. This informational bulletin provides technicians with information to help educate them on the many various combinations of engines, interfacing equipment and vehicle usage which may cause higher than expected oil consumption.
• 10114518May 6, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.

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