2015 GMC Sierra 2500 Technical Service Bulletins

2,217 technical service bulletins (TSBs) are on record for the 2015 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10114614Jul 22, 2015Engine cooling. This Preliminary Information communication provides information to the technician of additional information while diagnosing a diagnostic trouble code P0420. Check for a possible leak in the exhaust system behind the bank one number 2 oxygen sensor. If a leak is found or there is an aftermarket utility bed or trailer hitch installed. Check for a minimum clearance of 1.5 to 2 inches of the exhaust system. Install a…
• 10138137Jul 21, 2015Electrical system, Equipment. This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
• 10114611Jul 17, 2015Equipment. This Preliminary Information communication advises the technician that the LCT1000 6 Speed Allison valve body part number 24262535 is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10114610Jul 17, 2015Brakes. This Preliminary Information communication provides information to the technician on the steps needed to diagnose and repair vehicles that may have uneven brake pad wear. Technician will need to inspect and measure the brake pads thickness. Also determine the customer?s driving style. The disc brake pads should only be replaced if the friction surface is worn to within?2.0?mm (0.079?in) of the mounting plates.
• 10138131Jul 16, 2015Engine cooling. This technical bulletin provides repair information to correct a customer concern of engine misfire/tick noise, Malfunction Indicator Lamp (MIL) On, DTC P0300 set.
• 10138130Jul 16, 2015Transmission and drivetrain. This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
• 10114608Jul 16, 2015Equipment. This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.
• 10138127Jul 15, 2015Equipment. This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (Truck Only).
• 10138125Jul 15, 2015Equipment. This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
• 10114607Jul 15, 2015Engine, Suspension. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in Drive. This condition will not be present in Park, or Neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use CH-51450-A (Pico Oscilloscope) to measure the vibration disturbance.
• 10138124Jul 14, 2015Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only)
• 10138122Jul 14, 2015Equipment. This engineering information bulletin is requesting information from dealers on a customer concern of A/C inoperative or poor performance on recent built vehicles.
• 10114604Jul 14, 2015Electrical system. This Preliminary Information communication for the dealer to please communicate to the customer this condition is a normal operating characteristic of their vehicle. Customer's timeshift audio playback is choppy, distorted, skipping, or garbled.
• 10114603Jul 14, 2015Wheels. This Preliminary Information communication provides information to the technician that replacement transfer case halves will not be threaded. No additional thread tapping will be necessary to assemble the transfer case as the attaching metric bolts are self-tapping. Drive the bolts into the new case and torque them to specification.
• 10114601Jul 14, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a Diagnostic Trouble Code P0521 in the Engine Control Module. Technician should follow all published Service Information diagnosis.
• 10114599Jul 13, 2015Engine cooling. This Preliminary Information communication provides information to the technician with additional information while diagnosing a diagnostic trouble code P0420. Check for a possible leak in the exhaust system behind the bank one number 2 oxygen sensor. If a leak is found or there is an aftermarket utility bed or trailer hitch installed. Check for a minimum clearance of 1.5 to 2 inches of the exhaust system. Install…
• 10138117Jul 10, 2015Equipment, Body and structure. This informational bulletin provides recommendations and product information for application of anti-corrosion materials
• 10138114Jul 10, 2015Seats, Electrical system, Equipment. This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
• 10138113Jul 10, 2015Fuel system. This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
• 10114598Jul 10, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10137943Jul 7, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
• 10058755Jul 1, 2015Equipment. General motors: tsb contains an owner's notification letter. Select document search button below. On certain trucks and vehicles, the onstar system is inoperative due to embedded phone flash memory chip and vehicle communication interface module (vcim) needs replacing. Model 2015.
• 10115076Jun 29, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10115075Jun 29, 2015Electrical system. This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. If this concern is encountered, use the browse button on the radio display and navigate to the desired artist, album, song, or Genre. Once the desired selection is made, the correct information will be displayed on…
• 10113719Jun 26, 2015Suspension. This technical bulletin adds the 2016 model year to repair information for lubricating the rear leaf springs to correct a customer concern for a squeak noise from rear of vehicle.
• 10113716Jun 26, 2015Equipment. This engineering information bulletin annouces the end of need for information from the field regarding Service 4WD message displayed, DTC C0392 set.
• 10089958Jun 26, 2015Electrical system. 15038 - dealer message only. Select 2015 vehicles will receive a software download via onstar® to update the software for the electronic climate control (ecc) system. The update will be performed on dealer inventory vehicles, with the update occurring during the night time hours of 1am to 5am edt. Updates will be rolled out to the inventory starting 6/29/2015 and complete by end of september 2015. No further action…
• 10115071Jun 25, 2015Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a ?Service 4WD Message? displayed in the Driver Information Center. Technician may find Diagnostic Trouble Codes C0392 or C0396. Technician should check the terminal tension on the Transfer Case Control Module X1 connector. Technician should repair any terminal that have poor terminal tension.
• 10115070Jun 24, 2015Body and structure. This Preliminary Information communication provides information to the technician about vehicles that have left or right front floor carpet is wet. Technician will pull back carpet on right floor from kick panel and water test. If the leak is found to be coming from the seam at the right front kick panel it will be necessary to remove the right front fender to gain access to the vertical cowl seam that is leaking…
• 10115069Jun 24, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio will lose audio except warning chimes and become inoperative after using Siri. The use of SIRI is not supported by this radio configuration.
• 10113709Jun 24, 2015Transmission and drivetrain, Equipment. This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern of a Malfunction Indicator Lamp (MIL) illuminated. Technicians may find DTC P0741 Torque Converter Clutch Stuck Off set .
• 10113705Jun 23, 2015Electrical system. This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
• 10115067Jun 22, 2015Electrical system. This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
• 10115066Jun 22, 2015Body and structure, Equipment. This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles with visible water leak or signs of water intrusion from the antenna base, red OnStar LED, unable to connect to OnStar, OnStar unable to locate the vehicle, OnStar has inaccurate global positioning system location, no global positioning system on the navigation radio display, and inaccurate…
• 10115065Jun 22, 2015Electrical system. This Preliminary Information communication provides information to the technician about the iPod that the first song will still be displayed when the next song in the list is playing. Engineering has deemed this to be a normal operating characteristic of the vehicle and no repair attempts should be made.
• 10115064Jun 22, 2015Electrical system. This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
• 10115063Jun 22, 2015Engine cooling. This Preliminary Information communication advises the technician that the 6.6L Diesel Engine Control Module Part number 12658036 General Motors Product Quality Center parts restriction has ended. Dealer can now order the part through the regular Customer Care and Aftersales parts process.
• 10115061Jun 19, 2015Engine cooling, Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have "Exhaust Fluid Low", "Exhaust Fluid Empty - Refill Now", "Exhaust Fluid Range: XXX" or "Service Exhaust Fluid - See Owners Now" on the Driver Information Center. If the technician is working on 2010 and 2011 model years campaign 11001 has now been released.
• 10113697Jun 19, 2015Equipment. This technical bulletin provides repair information to correct a customer concern of engine misfire/tick noise, Malfunction Indicator Lamp (MIL) On, and/or DTC P0300 set.
• 10113696Jun 19, 2015Equipment. This engineering information bulletin is requesting information from dealers on a customer concern that the Service 4WD message is displayed, and DTC C0392 is set.
• 10115059Jun 18, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0011. If the technician has followed all published Service Information diagnosis and has not come to a conclusion, technician should check the oil pressure at the oil pressure sender. Then the number two cam…
• 10115058Jun 17, 2015Body and structure, Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have left or right front floor carpet is wet. Technician will pull back carpet on right floor from kick panel and water test. If the leak is found to be coming from the seam at the right front kick panel it will be necessary to remove the right front fender to gain access to the vertical cowl seam that is leaking…
• 10115053Jun 17, 2015Tires, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer…
• 10113693Jun 17, 2015Exterior lighting. This technical bulletin provides repair information to correct a customer concern that the driver's outside wide load mirror turn signal is too bright.
• 10089971Jun 17, 2015Transmission and drivetrain. 15435a - service update (revised service procedure). This bulletin provides a service procedure to replace the torque converter on certain 2015 model year chevrolet silverado hd, gmc sierra hd and gmc sierra denali hd vehicles equipped with an allison 6-speed automatic transmission (rpo mw7). These vehicles may have been assembled with an incorrectly machined torque converter. Customers may experience noise, poor…
• 10115052Jun 16, 2015Seats, Electrical system. This Preliminary Information communication provides information to the technician only to provide additional tips when diagnosing a front heated seat concern and is not meant to be a diagnostic flow chart or replace Service Information. Always, perform and refer to Service Information for the latest diagnostic information and procedures. Trucks equipped with heated and cooled seats Regular Production Option Code…
• 10115046Jun 15, 2015Exterior lighting, Electrical system. This Preliminary Information communication provides information to the technician about vehicles with poor headlight performance when driving in very dark rural areas. Technician should perform normal diagnostics first. If no issue found or the customer is still has complaint the Body Control Module for vehicles built before 12/23/14 at Flint Assembly (11th Vehicle Identification Number Digit "F"), 1/13/15 at Silao…
• 10115045Jun 15, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to…
• 10089970Jun 15, 2015Transmission and drivetrain. 15435 - service update. This bulletin provides a service procedure to replace the torque converter on certain 2015 model year chevrolet silverado hd, gmc sierra hd and gmc sierra denali hd vehicles equipped with an allison 6-speed automatic transmission (rpo mw7). These vehicles may have been assembled with an incorrectly machined torque converter. Customers may experience noise, poor performance and, if this…
• 10089965Jun 15, 2015Brakes. 15203a - service update (revised service procedure). This bulletin provides a service procedure to inspect and, if required, retighten the torque on the right-rear-brake-line-bracket bolt to the rear-axle on certain fort wayne assembly plant built 2014-2015 chevrolet silverado ld, 2015 chevrolet silverado hd, 2014-2015 gmc sierra ld, 2015 gmc sierra hd and 2015 gmc sierra denali ld vehicles.

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