2023 GMC Sierra 2500 Transmission and drivetrain Problems
- Complaints
- 20about this part
- Share
- 61%of 33 total for the year
- Median mileage
- 33,500miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 20 complaints about the transmission and drivetrain of the 2023 GMC Sierra 2500, 61% of the 33 complaints for this model year. Where a mileage was given, the median is 33,500 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This issue is pertaining to the valve body in my 10-speed transmission. While I was traveling home, the truck experienced a “wheel lockup”. The transmission shifted down aggressively, then putting the truck into limp mode. I had to travel the rest of the way home with a max speed of 35 mph. I have been without this truck for 3 months waiting on parts. This is absolutely unacceptable from gm. Extremely unsave.”
NHTSA complaint #11674259, filed 2025-07“Two times with my truck, the transmission has locked up solid while towing a heavy load almost causing my load to shift and wreck my truck in traffic. It happened at 60k miles and again at 68k miles. The truck shutters and then locks up solid on the transmission, then after a second of sliding, it releases and goes into limp mode. This is a serious issue when it is uncontrollable. It felt like my trailer had broken loose and slammed into the cab when it happened. I'm sure it wasn't good on the truck in general. …”
NHTSA complaint #11663303, filed 2025-05“The valve body inside the transmission has failed and GM has known it to fail but they have done nothing about it. My vehicle has been in the shop for 2 months because of it and “parts are on back order” it’s terrible i’ve bought this vehicle in august and it’s constantly been inside the shop for various issues. My transmission lost 7th gear and it came to an immediate stop in the road because of it. tires screeching and all. truly embarrassing that you can spend 83,000$ on a truck and it be such a peice of junk.”
NHTSA complaint #11596622, filed 2024-06“I was driving on the interstate and had just exited to refuel. As I was re-entering traffic, I accelerated to merge, and suddenly, as I was about to pull in, I felt and heard a massive metallic crash, like the entire transmission had dropped. The engine sounded abnormal, and immediately, the dashboard flashed a warning: 'Engine Power is Reduced.' The check engine light came on, and I got messages saying the transmission needed service and to schedule an appointment. I called my dealership and took it in as soon as possible. …”
NHTSA complaint #11625329, filed 2024-11“2023 GMC Sierra Duramax Diesel with 10 speed Allison Transmission with 28,000 miles can't be driven. Currently at the dealership due to a transmission valve body problem, codes P0700 & P0747. While driving I felt a hard shift and the truck jerk. The engine light came on and my truck went into low power mode. Let it sit over night and truck would shift fine. This happened 3 times over a 1 month period. After getting to the Chevy dealer they told me the issue is with he valve body and said they have been having multiple trucks come in with the same problem. …”
NHTSA complaint #11613464, filed 2024-09Related service bulletins
- 11026024Jun 3, 2025This bulletin helps aid the tech in possible 10L100 transmission noise that may be normal or abnormal depending on the concern noted.
- 11023369May 16, 2025This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shift, Shudder, Surge, Stall…
- 11020259May 8, 2025This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11017255Mar 25, 2025This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering…
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11012943Jan 9, 2025This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 7% |
| 2025 | 3 | 11% |
| 2024 | 27 | 25% |
| 2023 | 20 | 61% |
| 2022 | 7 | 16% |
| 2021 | 13 | 25% |
| 2020 | 25 | 31% |
| 2019 | 2 | 6% |
| 2018 | 3 | 9% |
| 2017 | 6 | 16% |
| 2016 | 1 | 2% |
| 2015 | 8 | 9% |
| 2014 | 3 | 10% |
| 2013 | 5 | 11% |
| 2012 | 4 | 13% |
| 2011 | 6 | 10% |
| 2008 | 3 | 5% |
| 2007 | 2 | 2% |
| 2006 | 12 | 18% |
| 2005 | 7 | 6% |
| 2004 | 9 | 6% |
| 2003 | 13 | 8% |
| 2002 | 14 | 10% |
| 2001 | 6 | 4% |
| 2000 | 1 | 2% |
| 1999 | 1 | 3% |
| 1998 | 3 | 20% |
Other parts of the 2023 GMC Sierra 2500
6 complaintsBrakes
3 complaintsEngine
3 complaintsTires
3 complaintsOther or unknown
2 complaintsBack-over prevention (rear camera)
1 complaintsBody and structure
1 complaintsVehicle speed control
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaintsWheels
1 complaints
← All problems reported for the 2023 GMC Sierra 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology