2023 GMC Sierra 3500 Technical Service Bulletins

742 technical service bulletins (TSBs) are on record for the 2023 GMC Sierra 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10232275Feb 16, 2023Transmission and drivetrain. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
• 10232816Feb 15, 2023Transmission and drivetrain. This Preliminary information communicates that the tool for the HD transfer cases to measure clutch pack shim selection is in development.
• 10232136Feb 15, 2023Exterior lighting. This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
• 10231836Feb 15, 2023Body and structure. Customer Satisfaction Program. Added population.
• 10232137Feb 14, 2023Exterior lighting. This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
• 10232069Feb 10, 2023Equipment, Exterior lighting, Latches, locks and linkages. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 10232079Feb 7, 2023Electrical system, Equipment. This technical bulletin provides repair information to correct a customer concern of Unable to Dismiss Turn By Turn Directions from the DIC.
• 10232076Feb 7, 2023Equipment, Electrical system. This service bulletin provides repair information to correct a customer concern of Wireless Charging Intermittent When Using Samsung Phones at Offset Positions.
• 10232073Feb 7, 2023Electrical system, Transmission and drivetrain. This service bulletin provides information for the technician that may experience a condition when after performing a DTC Clear/Reset on the TCM during diagnosis or after completion of a transmission repair or replacement, the DTCs did not clear or appear to reset on the next engine start.
• 10231362Feb 6, 2023Seats. Due to the industry-wide semiconductor shortage, the front driver and passenger seat cushion ventilation blowers are not functional on certain 2022-2023 model year vehicles listed above, built beginning March 30, 2022. Dealers are to replace the non-functional seat cushion ventilation blower with a functional one. Note: Some vehicles may also require the Heated/Ventilated Seat retrofit which must be performed prior…
• 10231349Feb 6, 2023Seats. Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022-2023 model year vehicles listed above, built beginning November 15, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for a no additional cost retrofit…
• 10231274Feb 6, 2023Steering. Service Update - Certain vehicles may have a condition in which the Power Assist Steps reverse while deploying or stowing. Dealers will reprogram the Assist Step Control Module.
• 10231893Feb 1, 2023Engine cooling, Electrical system. This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
• 10231519Jan 31, 2023Tires, Wheels, Equipment. This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
• 10231518Jan 31, 2023Equipment, Tires, Wheels. This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
• 10231666Jan 25, 2023Fuel system, Engine cooling. This Preliminary information communicates an engineering investigation for injector caused misfires.
• 10231499Jan 25, 2023Engine cooling, Electrical system. This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
• 10231661Jan 24, 2023Equipment. This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern.
• 10231503Jan 24, 2023Suspension. This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs.
• 10231658Jan 23, 2023Engine cooling. This Preliminary information communicates that the EGT sensors are no longer on a parts restriction.
• 10231657Jan 23, 2023Engine cooling. This Preliminary information communicates that the exhaust particulate matter sensor is on a parts restriction.
• 10231656Jan 23, 2023Engine cooling. This Preliminary information communicates that the NOx sensors are no longer on parts restriction.
• 10231655Jan 23, 2023Fuel system, Engine cooling. This Preliminary information communicates the end of the diesel exhaust fluid injector part restriction.
• 10231302Jan 20, 2023Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10231648Jan 17, 2023Fuel system, Engine cooling. This Preliminary information communicates an engineering investigation for injector caused misfires.
• 10231646Jan 17, 2023Back-over prevention (rear camera), Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
• 10231374Jan 17, 2023Equipment. This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
• 10231642Jan 13, 2023Engine cooling. This Preliminary information communicates the possibility of dtc dtc p30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft
• 10230612Jan 13, 2023Electrical system. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10229673Jan 11, 2023Seats. Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022-2023 model year vehicles listed above, built beginning November 15, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for…
• 10231632Jan 9, 2023Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling…
• 10230603Jan 6, 2023Engine cooling, Electrical system. This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
• 10231619Jan 4, 2023Engine cooling. This Preliminary information communicates that the exhaust backpressure valve is on a parts restriction.
• 10228912Dec 23, 2022Wheels. This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
• 10228223Dec 23, 2022Equipment. Due to a current backorder situation and inclement weather affecting a large portion of the nation, vehicles in dealer inventory will be temporarily suspended in Investigate Vehicle History (IVH). IVH will be manually changed from an “Open” status to a “Closed” status. The detail screen in IVH will indicate that the IVH status will reopen on January 4th. Impacted vehicles without an Open field action may be…
• 10228907Dec 21, 2022Transmission and drivetrain. This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
• 10228906Dec 21, 2022Equipment. This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10228909Dec 20, 2022Transmission and drivetrain. This informational bulletin advises the tech to check if the trans cooler lines are twisted which may cause the customers concern.
• 10228170Dec 20, 2022Seats. Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022-2023 model year vehicles listed above, built beginning November 15, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for…
• 10230700Dec 16, 2022Equipment. This Preliminary information communicates vehicles being built without certain options due to a parts shortage.
• 10227803Dec 16, 2022Equipment, Body and structure. Customer Satisfaction Program. Certain vehicles listed above were manufactured and shipped to the dealer without the hood insulator. Dealers are to inspect, and if necessary, install the hood insulator.
• 10228893Dec 15, 2022Electrical system, Equipment, Engine cooling. This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
• 10230696Dec 14, 2022Steering. This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.
• 10230695Dec 14, 2022Equipment. This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.
• 10228888Dec 14, 2022Engine cooling. This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
• 10228886Dec 14, 2022Engine cooling. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10227782Dec 14, 2022Seats. Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022-2023 model year vehicles listed above, built beginning November 15, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for…
• 10228863Dec 13, 2022Engine cooling, Transmission and drivetrain. This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
• 10228901Dec 12, 2022Electrical system, Equipment. This service bulletin provides repair information to correct a customer concern of Rear View Camera Display Gridlines Dim.
• 10230689Dec 8, 2022Engine cooling, Fuel system. This Preliminary information communicates an engineering investigation for injector caused misfires.

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