2023 GMC Sierra 3500 Technical Service Bulletins

742 technical service bulletins (TSBs) are on record for the 2023 GMC Sierra 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10228192Dec 7, 2022Equipment. This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 10227799Dec 7, 2022Equipment. This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
• 10228190Dec 6, 2022Electrical system, Equipment. This service bulletin provides repair information to correct a customer concern of Wireless Charging Intermittent When Using Samsung Phones at Offset Positions.
• 10228188Dec 5, 2022Brakes. This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments.
• 10227160Dec 5, 2022Body and structure. Customer Satisfaction Program. Certain vehicles listed above were manufactured and shipped to the dealer without the hood insulator. Dealers are to install the hood insulator.
• 10227402Nov 30, 2022Electrical system. This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
• 10227401Nov 30, 2022Equipment, Electrical system. This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
• 10227674Nov 29, 2022Wheels, Tires. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10226543Nov 22, 2022Seats. Customer Satisfaction Program. Certain vehicles, equipped with ventilated seats (RPO KQV), may have been built with a non-functional driver’s seat cushion ventilation blower. Dealers are to replace the non-functional driver’s seat cushion ventilation blower with a functioning assembly.
• 10227382Nov 21, 2022Electrical system, Equipment. This informational bulletin provides information on Information on Order/Content Change: Wireless Phone Charging.
• 10226541Nov 21, 2022Steering. Customer Satisfaction Program - Certain vehicles, equipped with Active Hydraulic Assist (RPO NV8), may have a condition in which the steering wheel may bind while making sharp turns. Dealers will replace the steering gear.
• 10227291Nov 18, 2022Electrical system, Equipment. This service bulletin provides repair information to correct a customer concern of Wireless Charging Intermittent When Using Samsung Phones at Offset Positions.
• 10227261Nov 18, 2022Engine cooling. This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.
• 10227241Nov 18, 2022Transmission and drivetrain, Engine cooling. This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 10227229Nov 18, 2022Transmission and drivetrain. This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
• 10227252Nov 17, 2022Transmission and drivetrain. This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair.
• 10227058Nov 9, 2022Transmission and drivetrain. This information advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF causing the customers concern.
• 10227056Nov 9, 2022Engine cooling. This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10227052Nov 7, 2022Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10227041Nov 7, 2022Engine cooling, Fuel system. This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
• 10225749Oct 31, 2022Engine cooling. This informational bulletin advises the technician on normal noises produced by the engine and to explain this to the customer.
• 10225719Oct 26, 2022Engine cooling. This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.
• 10225615Oct 19, 2022Electrical system. This service bulletin provides information on Module Harvesting.
• 10226382Oct 18, 2022Brakes. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10226381Oct 18, 2022Engine cooling. This Preliminary information communicates the possibility of a normal balance shaft gear whine noise to exist in the engine and is normally most audible at or above 1500rpm. This noise does not create any reliabilty or durability issues with the engine.
• 10226380Oct 17, 2022Equipment. This Preliminary information communicates that the EGT sensors are on a parts restriction.
• 10226379Oct 17, 2022Back-over prevention (rear camera). This Preliminary information communicates that a customer may notice that the gridlines on the backup camera are very dim. They may mention that this occurred after an OTA update. The dealer technician is advised to perform no repairs. The technician is advised that engineering is looking into a resolution and the resolution will be communicated through this PI or a bulletin when it becomes available.
• 10226378Oct 14, 2022Engine cooling. This Preliminary information communicates that the exhaust particulate matter sensor is on a parts restriction.
• 10226377Oct 14, 2022Equipment. This Preliminary information communicates that the NOx sensors are on a parts restriction.
• 10226376Oct 14, 2022Fuel system. This Preliminary information communicates that the diesel exhaust fluid injector is on a parts restriction.
• 10226372Oct 14, 2022Engine cooling. This Preliminary information communicates that the exhaust backpressure valve is on a parts restriction.
• 10226371Oct 14, 2022Equipment. This Preliminary information communicates that the exhaust aftertreatment catalytic converter assemble w/filter is on a parts restriction.
• 10226369Oct 13, 2022Equipment. This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 153. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
• 10224820Oct 7, 2022Equipment. This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10224831Oct 4, 2022Body and structure. This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
• 10222842Sep 29, 2022Engine cooling. This engineering information (EI) closure ends the need for further information from the field in regards to Service Engine Soon (SES) Lamp illuminated and/or “Service Emissions System” message on the Driver Information Center (DIC).
• 10222839Sep 28, 2022Equipment. This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
• 10222832Sep 28, 2022Transmission and drivetrain. This informational bulletin explains how the trans slip or flare can be a normal condition.
• 10222841Sep 27, 2022Electrical system. This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
• 10222823Sep 27, 2022Engine cooling, Fuel system. This service bulletin provides information on availability of Diesel Fuel additives.
• 10224291Sep 19, 2022Transmission and drivetrain. This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development.
• 10222777Sep 16, 2022Transmission and drivetrain, Brakes, Engine cooling, Suspension, Steering. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10222776Sep 16, 2022Electrical system. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10222771Sep 16, 2022Engine cooling. This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 10222770Sep 16, 2022Transmission and drivetrain, Engine cooling. This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
• 10222766Sep 16, 2022Engine cooling, Fuel system. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 10222796Sep 14, 2022Engine cooling. This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10222780Sep 14, 2022Fuel system, Engine cooling. This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
• 10222779Sep 14, 2022Engine cooling, Fuel system. This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
• 10222778Sep 14, 2022Engine cooling, Fuel system. This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.

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