2020 Honda Insight Forward collision avoidance Problems
- Complaints
- 12about this part
- Share
- 39%of 31 total for the year
- Median mileage
- 12,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the forward collision avoidance of the 2020 Honda Insight, 39% of the 31 complaints for this model year. Where a mileage was given, the median is 12,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Very occasionally the car collision avoidance systems kicks in erratically. The car brakes automatically to reduce speed substantially. This can be very dangerous because someone might hit from the back. This has happened to me on city streets as well as the highway. I think it might be due to the collison sensor missclassifying signboards or overhead bridges as humans or cars”
NHTSA complaint #11383112, filed 2020-12, 41,000 miles“Driving alone on road doing 30 MPH the car slammed on the brakes and slowed to about 20 MPH while flashing brake in instrument cluster. No other cars on this road at the time. There were shadows across the road from sun and trees. Since I always drive the speed limit, if there is someone following me, they are usually right on my tail. I don't want to be shot for brake checking some redneck in a pickup when it isn't even me doing the braking. Nhtsa isn't doing it's job by allowing this issue to continue.”
NHTSA complaint #11374922, filed 2020-11, 5,500 miles“I was driving to Pilates class and everything was normal but as I reached a railroad crossing the car suddenly and for no reason stopped dead on the tracks. Luckily for me there were no vehicles in front or behind me and there were no trains coming. I was terrified and wasn’t sure what to do but I pushed the Drive button and the vehicle went ahead as if nothing happened.”
NHTSA complaint #11754308, filed 2026-08“This 2020 Honda Insight performed “phantom braking” of the automated braking system when I was about to enter a clear intersection with no vehicles or obstacles in front of me. It activated the automated braking system and endangered my life and the lives of others over no real threat. This occurred 08/23/2025. The car is well maintained and does not have any service issues. This was completely random.”
NHTSA complaint #11682568, filed 2025-08“The vehicle unintentionally accelerated while pulling into a parking space. I was depressing the brake to slow down while making the right turn into the space. The engine suddenly revved up (as though you were depressing the gas and brake at the same time) and it accelerated forward (a though you suddenly released the brake while depressing the gas pedal) and the car lept forward, jumping a 3 foot long curb, striking the vehicle parked in front of me. …”
NHTSA complaint #11747521, filed 2026-06Related service bulletins
- 10244299Oct 17, 2023Service News - If an Adaptive Cruise Control System Problem comes back on when the vehicle is driven in freezing conditions, inform the customer it is likely due to snow or ice…
- 10200835Aug 31, 2021"ServiceNews Article - When returning the vehicle to the client, inform them that if the message Adaptive Cruise Control System Problem comes back on when the vehicle is driven…
- 10200833Aug 31, 2021Service Bulletin - The ACC system error message comes on while driving when outside temperatures are low/near freezing.
Forward collision avoidance: other model years
Other parts of the 2020 Honda Insight
7 complaintsTransmission and drivetrain
5 complaintsBrakes
4 complaintsEngine
4 complaintsOther or unknown
3 complaintsBody and structure
3 complaintsFuel system
2 complaintsSteering
2 complaintsVehicle speed control
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaintsSuspension
1 complaints
← All problems reported for the 2020 Honda Insight
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology