2020 Honda Passport Electrical system Problems
- Complaints
- 33about this part
- Share
- 31%of 105 total for the year
- Median mileage
- 6,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 33 complaints about the electrical system of the 2020 Honda Passport, 31% of the 105 complaints for this model year. Where a mileage was given, the median is 6,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Short in the electrical system causes crackling/popping to come out of infotainment speakers. Infotainment system can be set to off and problem will still persist. The crackling and popping can happen randomly and to various loudness levels. Under abrupt braking or road bump, problem will occur loudly. The noise can sound like road gravel hitting windshield and is very distracting. Weather, such as very humid or raining conditions worsens the problem and increases odds of it happening.”
NHTSA complaint #11343466, filed 2020-08, 3,200 miles“Driver distractions caused by a repeat infotainment system failure and loud speaker popping noises. Specifically, multiple times a trip while driving, the infotainment system goes through the following cycle; speakers pop loudly (even if the sound is off), then the infotainment screen displays the message network communication lost . Then system shut down. The system will restart in 5-10 minutes and then go through the same process again and again. This happens every time the vehicle is driven.”
NHTSA complaint #11337850, filed 2020-07, 7,700 miles“Popping noise, radio/navigation screen going blank, rear view camera for backing up does not work & most importantly the instrument gages goes blank while driving”
NHTSA complaint #11350501, filed 2020-08, 2,600 miles“Complete infotainment failure occurring frequently, sometimes multiple times per trip. This includes backup cameras and all systems running through the main infotainment screen. (some are safety systems) the description is: complete infotainment shutdown and reboot. Starts with a signal lost or radio unavailable message (regardless of audio input) then displays a service unavailable message, then network connection lost message on the main screen, then the screen and all associated functions shut down. This complete event takes only 1-2 seconds. …”
NHTSA complaint #11340315, filed 2020-07, 8,000 miles“The auto idle stop failed to restart at a traffic light. This happened at a busy intersection in heavy traffic. The date given below is the most recent incident; it has happened twice now. Usually I try to remember to disable the idle stop feature, but this time I forgot, and it failed. The first time it happened was November 2024.”
NHTSA complaint #11675755, filed 2025-07Related service bulletins
- 11025607Nov 7, 2025Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software…
- 11009193Oct 8, 2024Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
- 11008043Sep 21, 2024Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
- 10234629Apr 12, 2023Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop…
- 10231048Jan 25, 2023Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can…
- 10229678Jan 6, 2023Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low. Under certain circumstances…
- 10229676Jan 6, 2023Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or…
- 10229675Jan 6, 2023Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can…
- 10229686Jan 3, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2022 Accords, CR-Vs, Odysseys, Passports, Pilots, Ridgelines, 2020 Fits, 2020-2021 Civic…
- 10222075Sep 22, 2022"Service Bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions." "Service…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 14 | 20% |
| 2025 | 18 | 38% |
| 2024 | 5 | 24% |
| 2023 | 5 | 13% |
| 2022 | 14 | 22% |
| 2021 | 27 | 19% |
| 2020 | 33 | 31% |
| 2019 | 86 | 31% |
| 2002 | 1 | 4% |
| 2001 | 1 | 1% |
| 2000 | 2 | 2% |
| 1999 | 4 | 2% |
| 1998 | 17 | 7% |
| 1997 | 4 | 7% |
| 1996 | 4 | 10% |
| 1995 | 5 | 8% |
| 1994 | 3 | 8% |
Other parts of the 2020 Honda Passport
34 complaintsEngine
18 complaintsOther or unknown
11 complaintsBrakes
9 complaintsLane departure
9 complaintsTransmission and drivetrain
6 complaintsFuel system
5 complaintsAir bags
3 complaintsBack-over prevention (rear camera)
3 complaintsTires
3 complaintsVehicle speed control
3 complaintsExterior lighting
1 complaints
← All problems reported for the 2020 Honda Passport
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology