2020 Hyundai Ioniq Hybrid Problems
- Complaints
- 17filed with NHTSA
- Median mileage
- 37,859miles, 5 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Sources: NHTSA records for the 2020 Hyundai Ioniq Hybrid (complaints, recalls, investigations). Report an error
NHTSA recorded 17 consumer complaints for the 2020 Hyundai Ioniq Hybrid. The part named most often is other or unknown, with 7 complaints (41% of the total), followed by electrical system (6) and body and structure (3). 5 of the complaints include a mileage, and 80% of those were filed for vehicles with under 50,000 miles; the median is 37,859 miles. Of all complaints, 3 involved a crash, 1 a fire, 1 an injury, according to the filers. NHTSA lists 0 recall campaigns and 43 technical service bulletins for this model year. Electrical system complaints overlap with 16 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown7 41%
- Electrical system6 35%
- Body and structure3 18%
- Brakes2 12%
- Lane departure2 12%
- Equipment1 5.9%
- Fuel system1 5.9%
- Steering1 5.9%
Also reported: Vehicle speed control (1).
Example complaints
Other or unknown: “The horn on my 2020 Hyundai Ioniq has stopped working. I checked the fuses and they are all good. Hyundai currently has several other models with recalls or at least known to fail. Yes my vehicle is available for inspection and no I have not had it looked at yet… dealer wants to keep it for 3-5 days to diagnose and further, given the nature of the issue, I don’t feel I should be responsible for any fees involved in doing so. It poses me a major safety concern as I cannot warn other cars of potential collision etc. …”
NHTSA complaint #11714201, filed 2026-01Electrical system: “On 3/27/2020 I purchased a Hyundai ioniq 2020 which advertised on the window sticker vehicle includes advanced safety features bind spot collision avoidance assist and rear cross traffic collision avoidance assist. Unfortunately, the manufacturer notified me on 8/24/2020 that the vehicle was not manufactured as advertised. The features can't be added after the manufacturing process. The manufacturer offered me $500 for my inconvenience when I requested a vehicle buy-back to repurchase the like kind vehicle with the included safety features.”
NHTSA complaint #11355068, filed 2020-09, 5,800 milesBody and structure: “The contact owns a 2020 Hyundai Ioniq. The contact stated that while driving approximately 35 MPH a sudden booming sound occurred near the front passenger’s side of the vehicle. After stopping to inspect the vehicle it was discovered that the front driver’s side wheel well and bumper dislodged and was rubbing against the front passenger’s side wheel. The contact was able to adjust the damaged body part from rubbing against the wheel and continued to drive the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. …”
NHTSA complaint #11514129, filed 2023-03, 46,650 milesBrakes: “The Hyundai Ioniq was designed with a dual clutch system for the electric motor and gas motor. This was done to disengage and engage either separately when necessary for low power, regen braking, etc. However, this design heavily impacts the behavior of the brakes and safety of the vehicle overall. When the brakes are applied, the ECU will turn off the gas engine to conserve gas in regen braking mode. Additionally, the ECU will downshift the transmission. …”
NHTSA complaint #11597774, filed 2024-06Mileage when problems were reported
80% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 5,800 and 46,650 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Recalls and investigations
NHTSA lists no recall campaigns for the 2020 Hyundai Ioniq Hybrid in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 43 on record; the latest 10 are shown.
- 11038798Oct 27, 2026Electrical system. This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary depending on vehicle…
- 11038458Oct 8, 2026Engine. Some vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the combustion chamber cleaning procedure for vehicles…
- 11038456Oct 7, 2026Engine. Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles…
- 11032523Apr 10, 2026Air bags. The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile…
- 11032522Apr 10, 2026Air bags. The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo…
- 11025476Nov 6, 2025Exterior lighting. This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates…
- 11023692Sep 30, 2025Electrical system. This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system…
- 11018876May 16, 2025Electrical system. This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system…
- 11018575May 8, 2025Electrical system. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network…
- 11017111Apr 7, 2025Electrical system. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network…
Other model years of the Hyundai Ioniq Hybrid
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2022 | 24 | 20,150 | 0 | — | — | — | Rising |
| 2021 | 13 | 17,500 | 0 | — | — | — | Not enough data |
| 2020 | 17 | 37,859 | 0 | — | — | — | Rising |
| 2019 | 16 | 23,442 | 1 | — | — | — | Rising |
| 2018 | 13 | 2,000 | 2 | — | — | — | Not enough data |
| 2017 | 42 | 14,000 | 3 | — | — | Not compared (fewer than 3 comparable model years) | Rising |
All Hyundai Ioniq Hybrid model years
Frequently asked questions
How many NHTSA complaints does the 2020 Hyundai Ioniq Hybrid have?
NHTSA recorded 17 consumer complaints for the 2020 Hyundai Ioniq Hybrid as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2020 Hyundai Ioniq Hybrid is reported most often?
Other or unknown is named most often, in 7 complaints (41% of the total), followed by electrical system with 6.
Has the 2020 Hyundai Ioniq Hybrid been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2020 Hyundai Ioniq Hybrid reported?
Among the 5 complaints that include a mileage, the median is 37,859 miles and the middle half falls between 5,800 and 46,650 miles; 80% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.