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Transmission and drivetrainPart report

2024 Hyundai Santa Cruz Transmission and drivetrain Problems

Complaints
11about this part
Share
31%of 36 total for the year
Median mileage
220miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 11 complaints about the transmission and drivetrain of the 2024 Hyundai Santa Cruz, 31% of the 36 complaints for this model year. Where a mileage was given, the median is 220 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was at a stop sign leave a store and I started going again and when I got to 15 mph it like it went into neutral and I thought maybe I hit shifter in neutral but didn't and I went to go again did same thing but then jump into next gear got cat home I bought this car brand new I only got 33000 miles”

NHTSA complaint #11713824, filed 2026-01

“while driving my car lost power and slowed on its own from 65 mph down to 45 mph. i had to power/acceleration and all the dashboard codes lit up and the infotainment system had an error messsage. i was force to pull over on the freeway and restart the car to get power to it. this is the 2nd time this happened within 2500 miles of the new vehicle.”

NHTSA complaint #11555969, filed 2023-11

“Upon starting the vehicle is doesn't act normal and when placed In drive it feels like brakes are applied and it doesn't want to hardly move even when pressing the throttle all the way down. This has also happens a couple times when at a stop and have to pull over and turn the vehicle off and restart. My so. Drives this vehicle and I feel this is a huge safety concern if he is able to get the vehicle moving and can get to a safe spot to shutdown and restart.”

NHTSA complaint #11698674, filed 2025-11

“While driving on I-81 up a steep grade, truck suffered a sudden power loss, with speed dropping to 35 MPH from 65 MPH. Attempts to regain speed failed and it felt like truck downshifted to a lower gear. 35 MPH continued until I decided to use truck cruise control to attempt to gain speed. I was worried about tractor trailers hitting me due to low speed. Finally got vehicle to 65 MPH but would not go above 65 MPH. Rode that way for 100 miles ( trip home was ~ 200 miles) finally in lighter traffic when I had to brake, I tried to use gas pedal to maintain speed.and it worked. …”

NHTSA complaint #11733735, filed 2026-04

“On one occasion on interstate at highway speed during summer, dry conditions I was driving at approximately 60 mph and was not accelerating while maintaining average pace in traffic. For no apparent reason the engine lost all power. I was forced to drift over in a hazardous manner to reach the right shoulder. When the power was lost the engine was still on and operating, multiple presses on the accelerator did not provide any power or increased engine noise. Once stopped I checked that the truck was still in Drive gear, engine was on and parking break or assist was not engaged. …”

NHTSA complaint #11627706, filed 2024-11

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2026240%
20241131%
20232532%
20229048%

Other parts of the 2024 Hyundai Santa Cruz

Engine
6 complaints
Vehicle speed control
5 complaints
Fuel system
4 complaints
Other or unknown
4 complaints
Brakes
3 complaints
Lane departure
3 complaints
Air bags
2 complaints
Back-over prevention (rear camera)
2 complaints
Electrical system
2 complaints
Forward collision avoidance
2 complaints
Seat belts
2 complaints
Steering
2 complaints

← All problems reported for the 2024 Hyundai Santa Cruz

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology