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Transmission and drivetrainPart report

2023 Hyundai Santa Cruz Transmission and drivetrain Problems

Complaints
25about this part
Share
32%of 79 total for the year
Median mileage
4,000miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 25 complaints about the transmission and drivetrain of the 2023 Hyundai Santa Cruz, 32% of the 79 complaints for this model year. Where a mileage was given, the median is 4,000 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“As I was driving the call 4 times has turned off in the middle of the road. An error message pops up and stays to put the car in neutral and to push the start button to start it. This has nearly caused an accident because it happens when I am driving . The vehicle also threw out error code P023600 Twice and had the check engine light on. The service department has not been able to recreate the issue.”

NHTSA complaint #11526470, filed 2023-06

“The car has 1,360 miles and is only a month old since I bought it. Car sat for 8 hours at my work parking lot. When I went to start it it ran rough like an engine misfire for about 10 seconds then normal. When I drove off with engine cold... the transmission would not shift up and was at 4,000 rpms. The accelerator pedal was not responsive.. even flooring it yielded no acceleration and the car would not go over 25mph. No check engine lights or trouble lights. …”

NHTSA complaint #11506502, filed 2023-02

“On 11/6/2022, while driving the vehicle, it suffered a loss of power and would not accelerate. I was in the vehicle with my wife and 2 young children who felt the vehicle shudder. I was able to drive the vehicle to my home. On 11/7/2022, upon starting the vehicle, I received an error notice from the internal diagnostics system: transmission control P087501 POWERTRAIN TCU. System advised to have vehicle serviced immediately. Vehicle was towed to nearest Hyundai dealership. Further information awaited.”

NHTSA complaint #11492716, filed 2022-11

“Sat Feb 4 2023 .There is a safety issue I have .with fact I left walmart pulled out into traffic went to 20 miles hour would not go any faster let off gas 3 times pushed and it finally took off this car has less than 3,000 Miles on it the only gd thing was I was on side street could only imagine. Pulling in in to traffic moving over 50 mph and getting hit .my wife drives it more than I do .I asked her about this weekend she said it's started doing more and more so it's happening more often. I am taking it to dealer. …”

NHTSA complaint #11505688, filed 2023-02

“On 3 separate occasions this has occurred . When accelerating, the engine or power train completely loses all propulsion. Twice I was starting a left hand turn and crossing oncoming traffic. On one occasion I was turning right onto a 50 MPH highway and quickly veered off the road onto the berm. The only item on dash board flashing on the third incident was the cruise control preset and it was flashing 20. At the time I was not using the cruise control and I did not set it for 20. No dash board warning lights lit during the first two losses of power. I reported it to the dealer. …”

NHTSA complaint #11619977, filed 2024-10

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2026240%
20241131%
20232532%
20229048%

Other parts of the 2023 Hyundai Santa Cruz

Engine
20 complaintsElectrical system
14 complaintsOther or unknown
13 complaintsFuel system
7 complaintsForward collision avoidance
6 complaintsVehicle speed control
6 complaintsBrakes
5 complaintsExterior lighting
4 complaintsAir bags
2 complaintsBody and structure
2 complaintsSuspension
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaints

← All problems reported for the 2023 Hyundai Santa Cruz

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology