2023 Hyundai Santa Cruz Body and structure Problems
- Complaints
- 2about this part
- Share
- 3%of 79 total for the year
- Median mileage
- 18,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 2 complaints about the body and structure of the 2023 Hyundai Santa Cruz, 3% of the 79 complaints for this model year. Where a mileage was given, the median is 18,000 miles. 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This has happened twice in the last 3 months of owning this vehicle. Both times were luckily in uncrowded slow speed areas, and I had nothing in the bed. First time was in a parking lot (without my tonneau installed), the Most recent incident happened as I was reversing out of my driveway and as I Put my Vehicle in Drive slowly moving forward my Tailgate opened Unexpectedly (with a tonneau installed). My tail Gate Did not open fast, it was its standard controlled open.”
NHTSA complaint #11635010, filed 2025-01“The contact owned a 2023 Hyundai Santa Cruz. The contact stated that while exiting the vehicle to go into a store, he looked back and noticed the vehicle was on fire. No warning lights illuminated. The contact mentioned he noticed the fire was coming from the rear driver's side quarter panel. The contact called 911. No injuries were sustained. No medical attention was required. A police report was not filed. The fire department extinguished the fire. The vehicle was taken to a savage yard, and the insurance will then have the vehicle towed to a body shop. The vehicle was not repaired. …”
NHTSA complaint #11687864, filed 2025-09, 18,000 milesRelated recalls
- 23V038000Jan 31, 2023Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.Covers: Hyundai Santa Cruz 2022–2023, Tucson 2022
Related service bulletins
- 11035139Jul 7, 2026Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, does not retract properly, and/or has a v-gap that is present when closed. This may be due…
- 11027055Jan 24, 2026Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, retract properly, and/or have a v-gap is present when closed. This may be due to a broken…
- 10252356Mar 5, 2024This bulletin provides instructions to inspect and repair certain Santa Cruz (NXT) vehicles experiencing a condition where the tonneau cover does not retract properly and/or a…
- 10252355Mar 4, 2024This bulletin provides repair instructions for certain Santa Cruz (NXT) vehicles exhibiting difficulty with the tonneau cover not opening (does not unlatch when unlocked and the…
- 10237180May 4, 2023This bulletin provides repair information for a non-glossy front door pull handle that exhibits paint peeling on certain 2022 â 2023MY Tucson (NX4A) and Santa Cruz (NXT)…
- 10235566Apr 24, 2023Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid…
Body and structure: other model years
Other parts of the 2023 Hyundai Santa Cruz
25 complaintsEngine
20 complaintsElectrical system
14 complaintsOther or unknown
13 complaintsFuel system
7 complaintsForward collision avoidance
6 complaintsVehicle speed control
6 complaintsBrakes
5 complaintsExterior lighting
4 complaintsAir bags
2 complaintsSuspension
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaints
← All problems reported for the 2023 Hyundai Santa Cruz
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology