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Other or unknownPart report

2023 Hyundai Santa Cruz Other or unknown Problems

Complaints
13about this part
Share
16%of 79 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 13 complaints about the other or unknown of the 2023 Hyundai Santa Cruz, 16% of the 79 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“This vehicle has a design flaw with the grill opening. I had a whole in radiator that cost $1700 from road debris hitting it. Now 3 months later I am putting out $1400 to replace air conditioning condenser for the same reason. The openings for the grill that is supposed to protect these components are to large.”

NHTSA complaint #11603981, filed 2024-07

“my 2023 Santa Cruz had 7500 miles when purchased 4/25/26. I have had issues with the screen blackening/fading which cuts of electronics; ex; safety features. This was taken in twice. Then the truck loses power. Going 55 or 75, suddenly truck drops to 20mph. Car's honk, brake & swerve not to hit us. It has been at dealers three times now for same issue. Since I've owned vehicle, it has been at dealer for 29 days tomorrow and it is still there. The truck is a death trap, always something wrong.”

NHTSA complaint #11753189, filed 2026-07

“My issue was that I would press the gas pedal, but once I got to 20 mph the engine would stop giving power and I couldn’t get up to speed. My top speed was 30 mph, even though I would give it gas to speed up. This was the worst after I would come to a stop at a traffic light. As I pressed the gas to gain speed, it would struggle to gain speed in the middle of the intersection, causing the cars behind me to be frustrated and aggressively tailgate. I was able to find a parking lot, parked and turned the car off for approximately 20 minutes. …”

NHTSA complaint #11528957, filed 2023-06

“On 3 separate occasions this has occurred . When accelerating, the engine or power train completely loses all propulsion. Twice I was starting a left hand turn and crossing oncoming traffic. On one occasion I was turning right onto a 50 MPH highway and quickly veered off the road onto the berm. The only item on dash board flashing on the third incident was the cruise control preset and it was flashing 20. At the time I was not using the cruise control and I did not set it for 20. No dash board warning lights lit during the first two losses of power. I reported it to the dealer. …”

NHTSA complaint #11619977, filed 2024-10

“Hyundai manual requires 0w20 oil (which is synthetic) in this engine, to avoid engine failure. Hyundai promises 3 years of free maintenance. BUT, all local Hyundai dealers tell us that Hyundai Corporate won't pay for the recommended oil when servicing our vehicles. SO, they will do the free maintenance but are putting the incorrect weight oil, according to HYUNDAI itself. The Hyundai free maintenance, promised when purchasing a new Hyundai (35k in our case), can actually damage our new car. And if we don't take the free maintenance, it could void our warranty, down the road. …”

NHTSA complaint #11500398, filed 2023-01

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2025314%
2024411%
20231316%
20223820%

Other parts of the 2023 Hyundai Santa Cruz

Transmission and drivetrain
25 complaints
Engine
20 complaints
Electrical system
14 complaints
Fuel system
7 complaints
Forward collision avoidance
6 complaints
Vehicle speed control
6 complaints
Brakes
5 complaints
Exterior lighting
4 complaints
Air bags
2 complaints
Body and structure
2 complaints
Suspension
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints

← All problems reported for the 2023 Hyundai Santa Cruz

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology