2023 Hyundai Santa Cruz Fuel system Problems
- Complaints
- 7about this part
- Share
- 9%of 79 total for the year
- Median mileage
- 13,803miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 7 complaints about the fuel system of the 2023 Hyundai Santa Cruz, 9% of the 79 complaints for this model year. Where a mileage was given, the median is 13,803 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Sudden Unintended Acceleration: Coming to a stop in a driveway and planning to put vehicle in to reverse, the Santa Cruz suddenly accelerated and kept accelerating ... it would not stop moving, brakes were applied continuously and forcefully, but with no effect. Vehicle crashed through shrubbery and small trees into neighbor's yard, over a retaining wall and finally crashing into neighbors parked classic car, only stopping after it nose-dived downward. We live in Rapid City, this event happened at our daughter's residence in Black Hawk, South Dakota.”
NHTSA complaint #11733854, filed 2026-04“Lack of power upon accelerating. I could slowly get car up to 40 MPH however when trying to accelerate it would lose power. I had to pull over for faster traffic to pass.”
NHTSA complaint #11620509, filed 2024-10“This is my 2nd complaint re: the same issue. Loss of power during driving. Unable to accelerate. I need to pull over shut off the engine and turn it back on.”
NHTSA complaint #11633032, filed 2024-12“The contact owns a 2023 Hyundai Santa Cruz. The contact stated while driving approximately 65 MPH with the cruise control engaged, the vehicle started losing motive power. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle slowed to approximately 15 MPH while depressing the accelerator pedal and failed to respond as needed. The contact was able to drive the vehicle to the residence. The contact turned off the vehicle and attempted to restart the vehicle; however, the vehicle failed to restart. …”
NHTSA complaint #11616602, filed 2024-09, 13,803 miles“Rough Idle, Loss of engine power, and cylinder misfire on 2023 Santa Cruize Limited approx. 26,700 miles(currently) purchased new 04-28-2023 at Hyundai in North Knoxville, TN. Vehicle is stored in insulated garage at all times when not in use. 1) Approx. 2k-4k mi vehicle was having rough idling upon start up & have to sit, wait several minutes to allow vehicle ample time to warm up like a cold natured, carbureted engine. Dealer was unable to replicate at vehicle service intervals(60 miles away from home). 2) During Oct 23 approx. …”
NHTSA complaint #11555981, filed 2023-11Related service bulletins
- 10243373Sep 25, 2023This bulletin provides instructions to inspect and replace the fuel filler door on 2023MY Santa Cruz (NXT) vehicles that exhibit paint imperfections such as: sag, bubble…
Fuel system: other model years
Other parts of the 2023 Hyundai Santa Cruz
25 complaintsEngine
20 complaintsElectrical system
14 complaintsOther or unknown
13 complaintsForward collision avoidance
6 complaintsVehicle speed control
6 complaintsBrakes
5 complaintsExterior lighting
4 complaintsAir bags
2 complaintsBody and structure
2 complaintsSuspension
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaints
← All problems reported for the 2023 Hyundai Santa Cruz
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology