2023 Hyundai Santa Cruz Electrical system Problems
- Complaints
- 14about this part
- Share
- 18%of 79 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 14 complaints about the electrical system of the 2023 Hyundai Santa Cruz, 18% of the 79 complaints for this model year. 2 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“truck dash light would fade/blacken at which time none of safety features would work. This is an intermittent problem but seem like it has happened many times with the Santa Cruz's in general, so Hyundai was aware of problem. They don't seem to fix problems. This is a critical safety failure. No warning just happens. Had it happen to my truck about 7 times. When screen blackens, I have no safety features, can't see anything on dash, so I could get in a wreck”
NHTSA complaint #11749492, filed 2026-07“Less than a week after purchasing the vehicle, the audio stopped working. All warnings had no audible indication, including lane departure, rear collision, front collision, blind spot, and back seat. Looking up the issue online, it seems this is common on the trim of my vehicle (Limited). I brought it to the dealership for repair. When I got it back, they said there was a loose connection in the back of the radio.”
NHTSA complaint #11491236, filed 2022-10“my 2023 Santa Cruz had 7500 miles when purchased 4/25/26. I have had issues with the screen blackening/fading which cuts of electronics; ex; safety features. This was taken in twice. Then the truck loses power. Going 55 or 75, suddenly truck drops to 20mph. Car's honk, brake & swerve not to hit us. It has been at dealers three times now for same issue. Since I've owned vehicle, it has been at dealer for 29 days tomorrow and it is still there. The truck is a death trap, always something wrong.”
NHTSA complaint #11753189, filed 2026-07“At least two separate wiring harnesses have failed on my vehicle, affecting the tail lights. My vehicle cannot pass New York State safety inspection because of this issue. Safety of myself and other drivers is at risk, especially at night, since my vehicle is not properly illuminated. Occasionally, one tail light will go out or flicker. I had one trailer harness removed under a safety recall, but I don't recall the dealership ever replacing it. Then, a couple of years later, I got a ticket for a tail light being out. …”
NHTSA complaint #11714053, filed 2026-01“Car will not start properly and shuts itself off after which a strong odor of burning plastic is present in the vehicle. It will periodically do this almost once a day if not every other day. I have taken it in to the dealer 4 times last time they had my car for two weeks and could not replicate porblem because they only drive it 5 miles and it will not happen unless vehicle is being daily driven. I have found numerous other owners with the same complaint. Hyundai will not authorize shop to work on car and advises them to release it to me each time. …”
NHTSA complaint #11539757, filed 2023-08Related service bulletins
- 11038798Oct 27, 2026This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary…
- 11033710May 27, 2026This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary…
- 11023692Sep 30, 2025This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model…
- 11020693Jul 9, 2025A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.
- 11019881Jun 24, 2025Certain 2022-2023MY Santa Cruz (NXT) vehicles may exhibit a warning lamp illumination for a diagnostic trouble code P218100 that is related to the Integrated Thermal Management…
- 11018876May 16, 2025This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model…
- 11018575May 8, 2025Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s…
- 11008008Sep 12, 2024A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.
- 11007485Aug 28, 2024A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.
- 11002708Jun 12, 2024A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.
Electrical system: other model years
Other parts of the 2023 Hyundai Santa Cruz
25 complaintsEngine
20 complaintsOther or unknown
13 complaintsFuel system
7 complaintsForward collision avoidance
6 complaintsVehicle speed control
6 complaintsBrakes
5 complaintsExterior lighting
4 complaintsAir bags
2 complaintsBody and structure
2 complaintsSuspension
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaints
← All problems reported for the 2023 Hyundai Santa Cruz
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology