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Electrical systemPart report

2023 Hyundai Santa Cruz Electrical system Problems

Complaints
14about this part
Share
18%of 79 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 14 complaints about the electrical system of the 2023 Hyundai Santa Cruz, 18% of the 79 complaints for this model year. 2 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“truck dash light would fade/blacken at which time none of safety features would work. This is an intermittent problem but seem like it has happened many times with the Santa Cruz's in general, so Hyundai was aware of problem. They don't seem to fix problems. This is a critical safety failure. No warning just happens. Had it happen to my truck about 7 times. When screen blackens, I have no safety features, can't see anything on dash, so I could get in a wreck”

NHTSA complaint #11749492, filed 2026-07

“Less than a week after purchasing the vehicle, the audio stopped working. All warnings had no audible indication, including lane departure, rear collision, front collision, blind spot, and back seat. Looking up the issue online, it seems this is common on the trim of my vehicle (Limited). I brought it to the dealership for repair. When I got it back, they said there was a loose connection in the back of the radio.”

NHTSA complaint #11491236, filed 2022-10

“my 2023 Santa Cruz had 7500 miles when purchased 4/25/26. I have had issues with the screen blackening/fading which cuts of electronics; ex; safety features. This was taken in twice. Then the truck loses power. Going 55 or 75, suddenly truck drops to 20mph. Car's honk, brake & swerve not to hit us. It has been at dealers three times now for same issue. Since I've owned vehicle, it has been at dealer for 29 days tomorrow and it is still there. The truck is a death trap, always something wrong.”

NHTSA complaint #11753189, filed 2026-07

“At least two separate wiring harnesses have failed on my vehicle, affecting the tail lights. My vehicle cannot pass New York State safety inspection because of this issue. Safety of myself and other drivers is at risk, especially at night, since my vehicle is not properly illuminated. Occasionally, one tail light will go out or flicker. I had one trailer harness removed under a safety recall, but I don't recall the dealership ever replacing it. Then, a couple of years later, I got a ticket for a tail light being out. …”

NHTSA complaint #11714053, filed 2026-01

“Car will not start properly and shuts itself off after which a strong odor of burning plastic is present in the vehicle. It will periodically do this almost once a day if not every other day. I have taken it in to the dealer 4 times last time they had my car for two weeks and could not replicate porblem because they only drive it 5 miles and it will not happen unless vehicle is being daily driven. I have found numerous other owners with the same complaint. Hyundai will not authorize shop to work on car and advises them to release it to me each time. …”

NHTSA complaint #11539757, filed 2023-08

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2025418%
202426%
20231418%
20222212%

Other parts of the 2023 Hyundai Santa Cruz

Transmission and drivetrain
25 complaints
Engine
20 complaints
Other or unknown
13 complaints
Fuel system
7 complaints
Forward collision avoidance
6 complaints
Vehicle speed control
6 complaints
Brakes
5 complaints
Exterior lighting
4 complaints
Air bags
2 complaints
Body and structure
2 complaints
Suspension
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints

← All problems reported for the 2023 Hyundai Santa Cruz

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology