2023 Hyundai Santa Cruz Brakes Problems
- Complaints
- 5about this part
- Share
- 6%of 79 total for the year
- Median mileage
- 1,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 5 complaints about the brakes of the 2023 Hyundai Santa Cruz, 6% of the 79 complaints for this model year. Where a mileage was given, the median is 1,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The emergency brake system comes on while driving 60 - 70 miles an hour on freeway. It has happened twice. It does not happen every time I drive 60 - 70. The light comes on stating Emergency Braking and my vehicle slows down. It does not last for very long then goes away. I took it to the dealership and it did not do it for them. They kept it 3 days.”
NHTSA complaint #11648471, filed 2025-03“Sudden Unintended Acceleration: Coming to a stop in a driveway and planning to put vehicle in to reverse, the Santa Cruz suddenly accelerated and kept accelerating ... it would not stop moving, brakes were applied continuously and forcefully, but with no effect. Vehicle crashed through shrubbery and small trees into neighbor's yard, over a retaining wall and finally crashing into neighbors parked classic car, only stopping after it nose-dived downward. We live in Rapid City, this event happened at our daughter's residence in Black Hawk, South Dakota.”
NHTSA complaint #11733854, filed 2026-04“The contact owns a 2023 Hyundai Santa Cruz. The contact stated that while driving 60 MPH with the cruise control feature activated, the braking system erroneously activated causing the vehicle to abruptly decelerate. After parking and restarting the vehicle, the vehicle operated normally, and the failure was corrected. The vehicle was later taken to the local dealer who was unable to determine the cause of the failure. There was no repair performed. The contact stated that the failure had reoccurred. The manufacturer was not yet contacted. The failure mileage was 1,000.”
NHTSA complaint #11602372, filed 2024-07, 1,000 miles“Electric parking brake, driving at 70mph on freeway and Electric parking brake engaged. Almost lost control of vehicle and crashed. Stopped vehicle and turned ignition off let sit for 3 minutes and restarted. Problem cleared able to drive home with out issues. Called dealership to get vehicle in for service. Days later electric parking brake engaged again well driving at speed of 25mph. Again almost crashed. Dealership stated that problem with electric parking brake cables. …”
NHTSA complaint #11636148, filed 2025-01“On 04/26/23 a lamp assy-rear comb outside Qty: 1 installed 92402-K5000, was replaced due to condensation inside the taillight. On 09/22/23 both taillights, lamp assy-rear comb outside Qty: 1 installed 92401-K5000, was replaced and lamp assy-rear comb outside Qty: 1 installed 92402-K5000, were replaced due to condensation inside the taillights. Should the condensation in the taillights cause the brake and or turn signal lights to fail this could cause a serious accident! …”
NHTSA complaint #11549028, filed 2023-10Related service bulletins
- 10245577Nov 6, 2023Certain Tucson (NX4A), Santa Cruz (NXT), Santa Fe (TMA), and Santa Fe Hybrid (TMA HEV) vehicles may exhibit a brake judder condition. This bulletin describes the procedure to…
Brakes: other model years
Other parts of the 2023 Hyundai Santa Cruz
25 complaintsEngine
20 complaintsElectrical system
14 complaintsOther or unknown
13 complaintsFuel system
7 complaintsForward collision avoidance
6 complaintsVehicle speed control
6 complaintsExterior lighting
4 complaintsAir bags
2 complaintsBody and structure
2 complaintsSuspension
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaints
← All problems reported for the 2023 Hyundai Santa Cruz
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology